Exam 15: Valuing Workforce Diversity and Inclusion

Case 15.1 ​ Topco,Inc.is a manufacturer of electric fans and other low-tech cooling devices.Joan is the HR director.She is conducting a workshop for her managers on valuing diversity and inclusion.In an open discussion about the managers' concerns on this topic,Bob says,"I don't care what someone's race or gender,or whatever,is.I just have a tough time with the soft,fat,college-educated kids who come in here and tell me how to do my job." Jane chimes in,"The real issue here is men's inability to relate to women,each other,and minorities.I've yet to meet a male manager who can really understand someone who's not one of his drinking buddies." After a few more comments,Joan continues with the training program. ​ Joan spends some time demonstrating that highly skilled and talented people will leave their company if not valued,how an inappropriate joke creates tension,and how failure to value individual employees could even lead to lower productivity.She then moves on to brainstorming what each manager can do as an individual to enhance diversity.She closes the day's session with a discussion of how diversity and inclusion management must be seen as a process,have clear business objectives that permit assessment,and be supported by managers at all levels if it is to succeed. ​ -Refer to Case 15.1.Bob's concerns are an example of​

An individual demonstrates prejudice when he/she​

Individuals generally form their self-images based on certain primary diversity dimensions of their own choosing.

Discuss the three major factors that contribute to the development of prejudice.

Upon arriving in a foreign country on a business trip,Maria thinks to herself "Wow.These people should take a lesson on hospitality from our people." Maria seems to be guilty of ____________________.

____________________ is the part of a person's identity that reflects the racial,religious,or cultural group to which the person belongs.

Companies that seek a quick fix for their lack of employee diversity​

Which of the following is true regarding discrimination on the basis of sexual orientation?​

The 1964 Civil Rights Act established guidelines for the implementation of ____________________ in order to remedy the effects of past discrimination against groups protected under this law.

Jon's coworkers feel that his sense of humor and some of his behaviors are very prejudicial.Most likely,Jon is also aware of his prejudices against others.

People can easily be discriminated against based on race because​

The law known as the ____________________ (ADA) bans discrimination against workers with disabilities and requires employers to make "reasonable accommodations" for the workers' disabilities.

Race denotes a category of people who are perceived as distinctive on the basis of certain culturally inherited traits.

Research suggests that as many as 50% of _____ working in science,engineering,and technology will eventually leave because of hostile work environments.

Case 15.1 ​ Topco,Inc.is a manufacturer of electric fans and other low-tech cooling devices.Joan is the HR director.She is conducting a workshop for her managers on valuing diversity and inclusion.In an open discussion about the managers' concerns on this topic,Bob says,"I don't care what someone's race or gender,or whatever,is.I just have a tough time with the soft,fat,college-educated kids who come in here and tell me how to do my job." Jane chimes in,"The real issue here is men's inability to relate to women,each other,and minorities.I've yet to meet a male manager who can really understand someone who's not one of his drinking buddies." After a few more comments,Joan continues with the training program. ​ Joan spends some time demonstrating that highly skilled and talented people will leave their company if not valued,how an inappropriate joke creates tension,and how failure to value individual employees could even lead to lower productivity.She then moves on to brainstorming what each manager can do as an individual to enhance diversity.She closes the day's session with a discussion of how diversity and inclusion management must be seen as a process,have clear business objectives that permit assessment,and be supported by managers at all levels if it is to succeed. ​ -Refer to Case 15.1.Joan's closing is an example of what steps an organization can take to enhance diversity?

Rafael distrusts people with a New England accent because when he was a child,a person with that type of accent swindled his father in a car deal.This is an example of prejudice formed by

The process of creating an organizational culture where understanding is promoted (and tensions are defused) among employees who differ in age,race,gender,and religious beliefs is known as​

__________________ within an organization is a state of being valued,respected,and supported so that one can achieve one's full potential.

One way you can eliminate subtle discrimination aimed at you personally is to excel in your work.

Individuals' prejudices toward one another tend to increase during times of economic prosperity.