Question 1

Versatility in communication styles is​

Accepted Answer

A)  ​relatively unstable throughout life and difficult to change. 
B)  ​necessary to create and maintain effective interpersonal relations with others. 
C)  ​more easily achievable for someone who is low in dominance and high in sociability. 
D)  ​dependent upon the individual's communication style. 
A)  ​relatively unstable throughout life and difficult to change. 
B)  ​necessary to create and maintain effective interpersonal relations with others. 
C)  ​more easily achievable for someone who is low in dominance and high in sociability. 
D)  ​dependent upon the individual's communication style. B

Question 2

A reflective communication style operating in the excess zone is characterized by the​

Accepted Answer

A)  ​constant seeking of reassurance and attempts to win approval by everyone. 
B)  ​avoidance of decisions and achievement of perfection. 
C)  ​expression of highly emotional opinions and seeming unwillingness to listen to others. 
D)  ​determination to come out on top and the inability to admit to being wrong. 
A)  ​constant seeking of reassurance and attempts to win approval by everyone. 
B)  ​avoidance of decisions and achievement of perfection. 
C)  ​expression of highly emotional opinions and seeming unwillingness to listen to others. 
D)  ​determination to come out on top and the inability to admit to being wrong. B

Question 3

Camille Wright Miller,an experienced consultant,says effective leaders often​

Accepted Answer

A)  do not communicate with emotion.​ 
B)  ​mirror the style of other people. 
C)  ​overcome communication bias with the people they meet. 
D)  ​are naturally persuasive. 
A)  do not communicate with emotion.​ 
B)  ​mirror the style of other people. 
C)  ​overcome communication bias with the people they meet. 
D)  ​are naturally persuasive. B

Question 4

When individuals are in Zone 2,they are most likely to​

Accepted Answer

A)  ​display their predominant style with low intensity. 
B)  ​display their style with so much intensity they are in danger of overload. 
C)  ​show their style with moderate intensity and be fairly easy to identify. 
D)  ​be unable to demonstrate flexibility or versatility in style. 
A)  ​display their predominant style with low intensity. 
B)  ​display their style with so much intensity they are in danger of overload. 
C)  ​show their style with moderate intensity and be fairly easy to identify. 
D)  ​be unable to demonstrate flexibility or versatility in style.

Question 5

An emotive style is no more or less likely to be versatile than a directive style.

Accepted Answer

A) True 
 B)False

Question 6

According to Carl Jung,individuals choose their communication style.

Accepted Answer

A) True 
 B)False

Question 7

The thoughts,feelings,and actions that characterize someone are generally viewed as their ____________________.

Accepted Answer

The answer of The thoughts,feelings,and actions that characterize someone are...

Question 8

____________________ describes a situation in which one person intentionally matches the body language of the individual she is meeting with.

Accepted Answer

The answer of ____________________ describes a situation in which one...

Question 9

Case 3.1
​
Miguel has a big sales presentation tomorrow.He's planning how to adapt his presentation to meet the needs of his customer.Miguel would describe himself as highly competitive,outgoing,and talkative,and also disciplined,serious,and formal.His customer,Regina,listens to him attentively,expresses herself thoughtfully and deliberately,and would describe herself as easygoing,friendly,and casual.
-Refer to Case 3.1.If Regina wanted to style flex to meet Miguel's communication needs,she would need to​

Accepted Answer

A)  ​be accurate,straightforward,and orderly. 
B)  ​use time efficiently and provide specific answers to questions. 
C)  ​be specific,to the point,and not keep track of the time involved in the meeting. 
D)  ​show a sincere interest in Miguel's presentation and ask detailed questions. 
A)  ​be accurate,straightforward,and orderly. 
B)  ​use time efficiently and provide specific answers to questions. 
C)  ​be specific,to the point,and not keep track of the time involved in the meeting. 
D)  ​show a sincere interest in Miguel's presentation and ask detailed questions.

Question 10

On average,people are more likely to have a supportive communication style than a directive communication style.

Accepted Answer

A) True 
 B)False

Question 11

The directive communication style is characterized by

Accepted Answer

A)  ​spontaneous,uninhibited behavior. 
B)  ​frankness,assertiveness,and determination. 
C)  ​a friendly persuasiveness. 
D)  ​unhurried,thoughtful decision-making. 
A)  ​spontaneous,uninhibited behavior. 
B)  ​frankness,assertiveness,and determination. 
C)  ​a friendly persuasiveness. 
D)  ​unhurried,thoughtful decision-making.

Question 12

Personality is based on the thoughts,feelings,and actions that characterize someone,whereas communication style is just one dimension of personality based on observable behaviors.

Accepted Answer

A) True 
 B)False

Question 13

Hung is usually quiet,enjoys spending time alone,and does not make quick decisions.He expresses opinions in a formal and deliberate manner.Hung's behavior displays a(n) ____________________ communication style.

Accepted Answer

The answer of Hung is usually quiet,enjoys spending time alone,and...

Question 14

If a manager wants to flex to meet the needs of an individual with a(n) ____________________ communication style,he/she needs to take time to build social relationships,display an interest in a person's ideas and interests,maintain a fast pace,and not worry too much about details.

Accepted Answer

The answer of If a manager wants to flex to...

Question 15

Bill projects a serious attitude about everything and expresses his opinions strongly.Bill displays a(n) ____________________ communication style.

Accepted Answer

The answer of Bill projects a serious attitude about everything...

Question 16

First,draw the communication style model,labeling each continuum and placing each style in its proper quadrant.Then,describe the four communication styles identified in the text.

Accepted Answer

The communication style model consists o

Question 17

When flexing to a reflective style,one should be specific,brief and to the point,and maintain a fast and decisive pace.

Accepted Answer

A) True 
 B)False

Question 18

In the communication style model,the excess zone is also known as the flexibility zone because people in this zone are able to dramatically change to mirror the style of others they interact with.

Accepted Answer

A) True 
 B)False

Question 19

Mei feels irritated when Linda's unbridled enthusiasm often leads her to lose sight of critical project details.Linda feels frustrated when Mei often analyzes so many details that it slows down the decision-making process.The discord between Mei and Linda is explained by

Accepted Answer

A)  ​poor management. 
B)  ​lack of self-disclosure. 
C)  ​communication style bias. 
D)  ​a poorly constructed team. 
A)  ​poor management. 
B)  ​lack of self-disclosure. 
C)  ​communication style bias. 
D)  ​a poorly constructed team.

Question 20

The first step in coping with communication style bias is to​

Accepted Answer

A)  ​tell the other person how they can accommodate your style. 
B)  ​develop awareness of your own communication style. 
C)  ​analyze the other person's behavior. 
D)  ​communicate your frustration to your manager. 
A)  ​tell the other person how they can accommodate your style. 
B)  ​develop awareness of your own communication style. 
C)  ​analyze the other person's behavior. 
D)  ​communicate your frustration to your manager.

Versatility in communication styles is

A reflective communication style operating in the excess zone is characterized by the

Camille Wright Miller,an experienced consultant,says effective leaders often

When individuals are in Zone 2,they are most likely to

An emotive style is no more or less likely to be versatile than a directive style.

According to Carl Jung,individuals choose their communication style.

The thoughts,feelings,and actions that characterize someone are generally viewed as their ____________________.

____________________ describes a situation in which one person intentionally matches the body language of the individual she is meeting with.

On average,people are more likely to have a supportive communication style than a directive communication style.

The directive communication style is characterized by

Personality is based on the thoughts,feelings,and actions that characterize someone,whereas communication style is just one dimension of personality based on observable behaviors.

Hung is usually quiet,enjoys spending time alone,and does not make quick decisions.He expresses opinions in a formal and deliberate manner.Hung's behavior displays a(n) ____________________ communication style.

If a manager wants to flex to meet the needs of an individual with a(n) ____________________ communication style,he/she needs to take time to build social relationships,display an interest in a person's ideas and interests,maintain a fast pace,and not worry too much about details.

Bill projects a serious attitude about everything and expresses his opinions strongly.Bill displays a(n) ____________________ communication style.

First,draw the communication style model,labeling each continuum and placing each style in its proper quadrant.Then,describe the four communication styles identified in the text.

When flexing to a reflective style,one should be specific,brief and to the point,and maintain a fast and decisive pace.

In the communication style model,the excess zone is also known as the flexibility zone because people in this zone are able to dramatically change to mirror the style of others they interact with.

Mei feels irritated when Linda's unbridled enthusiasm often leads her to lose sight of critical project details.Linda feels frustrated when Mei often analyzes so many details that it slows down the decision-making process.The discord between Mei and Linda is explained by

The first step in coping with communication style bias is to

Introduction to Human Relations

Improving Personal and Organizational Communications

Building High Self-Esteem

Personal Values Influence Ethical Choices

Attitudes Can Shape Your Life

Motivating Yourself and Others

Improving Interpersonal Relations With Constructive Self-Disclosure

Achieving Emotional Balance in a Chaotic World

Building Stronger Relationships With Positive Energy

Developing a Professional Presence

Team Building: a Leadership Strategy

Resolving Conflict and Dealing With Difficult People

Responding to Personal and Work-Related Stress

Valuing Workforce Diversity and Inclusion

The Changing Roles of Men and Women

A Life Plan for Effective Human Relations

Filters

Exam 3: Understanding Your Communication Style

Versatility in communication styles is​

A reflective communication style operating in the excess zone is characterized by the​

Camille Wright Miller,an experienced consultant,says effective leaders often​

When individuals are in Zone 2,they are most likely to​

An emotive style is no more or less likely to be versatile than a directive style.

According to Carl Jung,individuals choose their communication style.

The thoughts,feelings,and actions that characterize someone are generally viewed as their ____________________.

____________________ describes a situation in which one person intentionally matches the body language of the individual she is meeting with.

On average,people are more likely to have a supportive communication style than a directive communication style.

The directive communication style is characterized by

Personality is based on the thoughts,feelings,and actions that characterize someone,whereas communication style is just one dimension of personality based on observable behaviors.

Hung is usually quiet,enjoys spending time alone,and does not make quick decisions.He expresses opinions in a formal and deliberate manner.Hung's behavior displays a(n) ____________________ communication style.

If a manager wants to flex to meet the needs of an individual with a(n) ____________________ communication style,he/she needs to take time to build social relationships,display an interest in a person's ideas and interests,maintain a fast pace,and not worry too much about details.

Bill projects a serious attitude about everything and expresses his opinions strongly.Bill displays a(n) ____________________ communication style.

First,draw the communication style model,labeling each continuum and placing each style in its proper quadrant.Then,describe the four communication styles identified in the text.

When flexing to a reflective style,one should be specific,brief and to the point,and maintain a fast and decisive pace.

In the communication style model,the excess zone is also known as the flexibility zone because people in this zone are able to dramatically change to mirror the style of others they interact with.

Mei feels irritated when Linda's unbridled enthusiasm often leads her to lose sight of critical project details.Linda feels frustrated when Mei often analyzes so many details that it slows down the decision-making process.The discord between Mei and Linda is explained by

The first step in coping with communication style bias is to​

Introduction to Human Relations

Improving Personal and Organizational Communications

Building High Self-Esteem

Personal Values Influence Ethical Choices

Attitudes Can Shape Your Life

Motivating Yourself and Others

Improving Interpersonal Relations With Constructive Self-Disclosure

Achieving Emotional Balance in a Chaotic World

Building Stronger Relationships With Positive Energy

Developing a Professional Presence

Team Building: a Leadership Strategy

Resolving Conflict and Dealing With Difficult People

Responding to Personal and Work-Related Stress

Valuing Workforce Diversity and Inclusion

The Changing Roles of Men and Women

A Life Plan for Effective Human Relations

Filters

Versatility in communication styles is

A reflective communication style operating in the excess zone is characterized by the

Camille Wright Miller,an experienced consultant,says effective leaders often

When individuals are in Zone 2,they are most likely to

The first step in coping with communication style bias is to