Exam 5: Personal Values Influence Ethical Choices
Describe how internal values conflicts and conflicts with others can affect personal and organizational performance.Give examples.
Internal values conflicts occur when an individual's personal beliefs and principles clash with each other, causing inner turmoil and confusion. This can lead to a lack of clarity and focus, which can ultimately affect personal performance. For example, if an employee values honesty and integrity but is asked to participate in a project that involves deception or unethical behavior, they may experience internal conflict that hinders their ability to perform effectively.
Similarly, conflicts with others can also have a significant impact on personal and organizational performance. When individuals within a team or organization have conflicting values or beliefs, it can lead to tension, communication breakdowns, and a lack of cohesion. This can result in decreased productivity, morale, and overall performance. For instance, if two team members have different approaches to problem-solving and are unable to find common ground, it can lead to inefficiency and a negative impact on the organization's goals.
In both cases, internal values conflicts and conflicts with others can create a toxic work environment, leading to decreased motivation, increased turnover, and ultimately, a decline in organizational performance. It is essential for individuals and organizations to address these conflicts proactively, through open communication, conflict resolution strategies, and a commitment to upholding shared values and principles. By doing so, they can foster a positive and productive work environment that supports personal and organizational success.
What are some of the results of cultural differences in values and ethics that affect global business?
Despite attempts to define and outlaw corporate bribery,some executives and government officials in other nations still ask for payments in exchange for "favors." Acceptable practices with regard to human rights in the workplace vary widely around the world.
More enduring and deep-seated than our attitudes,____________________ represent the enduring beliefs and strong preferences that motivate us.
values
In today's society,parents may find it challenging to instill values and build strong character in their children because
Unethical behavior mostly happens in the top levels of management of an organization.
The acting dimension of the five-part valuing process primarily involves being an active listener.
A common problem regarding values and ethics on the international business scene is
Case 5.1
Joan is designing an ethics training program for her company.She decides to build it around the story of the founder of the corporation,Rosa.Rosa's "rags-to-riches" story reveals a woman with strong standards of personal conduct,deep personal values and beliefs,and a pattern of good judgment.Rosa attributes her success to the upbringing she had as a child.A second portion of the training program will review the company's values,ethics code,and policies so that all employees are very clear on where the company stands on key issues and business behaviors.
-Refer to Case 5.1.Which of the following influences on personal value formation was strongest for Rosa?
When making a decision that causes an internal value conflict,it is important to
A top executive at IBM shared with his friends some "inside" information that allowed them to engage in very profitable stock trading.He testified in court that he did not personally profit from these actions and served a very short prison term.His career was ruined.This story illustrates
Thinking,feeling,____________________,choosing,and acting are the five parts of the valuing process to clarify and develop values.
Case 5.1
Joan is designing an ethics training program for her company.She decides to build it around the story of the founder of the corporation,Rosa.Rosa's "rags-to-riches" story reveals a woman with strong standards of personal conduct,deep personal values and beliefs,and a pattern of good judgment.Rosa attributes her success to the upbringing she had as a child.A second portion of the training program will review the company's values,ethics code,and policies so that all employees are very clear on where the company stands on key issues and business behaviors.
-Refer to Case 5.1.If Joan's training program is taken to the company's international offices,she needs to be prepared for the fact that
Many organizations expend resources to provide training and create written documents about appropriate and expected behavior.If you are a big retail chain such as Home Depot or Macy's,you should ensure that store managers
Clarifying and developing our personal values involves a number of steps including critical thinking,trusting your gut feeling,interacting with others,etc.
Dominic arrives late to work and oftentimes waits to complete projects until the last minute.Lynn,who arrives on time and is well organized,views Dominic as lazy and ineffective despite the fact that he always has his projects completed by the deadline.This is an example of
Good companies recognize the need to reconcile corporate and employee values.
When we shape our behavior to resemble that of people we admire and embrace the qualities they value,we are ____________________.
West Point cadets who report cheating among their classmates are examples of ____________________.
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