Exam 15: Valuing Workforce Diversity and Inclusion

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What four elements are the points of focus for a company culture that enhances retention of diverse employees?​

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Cutting off older workers from job-related training and career development opportunities is a form of subtle discrimination.

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Imagine you or your friend or coworker is being discriminated against at work.What comprehensive advice would you offer him or her?

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Clashes related to ethnocentrism are more likely to arise in a workplace with increased diversity.

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Affirmative action initiatives have helped increase the number of minority students enrolled at top U.S.universities.

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What does it mean to value diversity?​

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Case 15.1 ​ Topco,Inc.is a manufacturer of electric fans and other low-tech cooling devices.Joan is the HR director.She is conducting a workshop for her managers on valuing diversity and inclusion.In an open discussion about the managers' concerns on this topic,Bob says,"I don't care what someone's race or gender,or whatever,is.I just have a tough time with the soft,fat,college-educated kids who come in here and tell me how to do my job." Jane chimes in,"The real issue here is men's inability to relate to women,each other,and minorities.I've yet to meet a male manager who can really understand someone who's not one of his drinking buddies." After a few more comments,Joan continues with the training program. ​ Joan spends some time demonstrating that highly skilled and talented people will leave their company if not valued,how an inappropriate joke creates tension,and how failure to value individual employees could even lead to lower productivity.She then moves on to brainstorming what each manager can do as an individual to enhance diversity.She closes the day's session with a discussion of how diversity and inclusion management must be seen as a process,have clear business objectives that permit assessment,and be supported by managers at all levels if it is to succeed. ​ -Refer to Case 15.1.Joan's presentation on the possibility of people leaving,tension,and reduced productivity can all be grouped under the heading of

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The implementation of affirmative action policies eliminated the publication of job announcements.

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How does the state of the economy affect prejudice? In what way does wealth inequity cause tension in America?

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Based on the Americans with Disabilities Act,organizations may be deemed discriminatory to those with disabilities if they​

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Over recent years,the American economy has slipped into a recession.During an economic slump,people's prejudices​

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Which of the following is a point that supports affirmative action policies?

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Case 15.1 ​ Topco,Inc.is a manufacturer of electric fans and other low-tech cooling devices.Joan is the HR director.She is conducting a workshop for her managers on valuing diversity and inclusion.In an open discussion about the managers' concerns on this topic,Bob says,"I don't care what someone's race or gender,or whatever,is.I just have a tough time with the soft,fat,college-educated kids who come in here and tell me how to do my job." Jane chimes in,"The real issue here is men's inability to relate to women,each other,and minorities.I've yet to meet a male manager who can really understand someone who's not one of his drinking buddies." After a few more comments,Joan continues with the training program. ​ Joan spends some time demonstrating that highly skilled and talented people will leave their company if not valued,how an inappropriate joke creates tension,and how failure to value individual employees could even lead to lower productivity.She then moves on to brainstorming what each manager can do as an individual to enhance diversity.She closes the day's session with a discussion of how diversity and inclusion management must be seen as a process,have clear business objectives that permit assessment,and be supported by managers at all levels if it is to succeed. ​ -Refer to Case 15.1.What might be an economic cost for the company due to Bob's comment regarding "soft,fat,college-educated kids" who might be participating in the workshop?​

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To develop a culture that values and enhances diversity,organizations need ____________________ that give managers and employees the tools they need to work more effectively with one another regardless of their backgrounds.

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Diversity training programs are most effective when they are mandatory and emphasize the consequences of discrimination.

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Throughout life,we most often prejudge people based on their primary dimensions of diversity.

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A bias in the workplace in favor of heterosexuality is motivated by homophobia.

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Which of the following is good example of subtle discrimination?​

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Diversity consists of primary and secondary dimensions.Define these two terms,and offer three examples of each.Which dimensions and characteristics do you believe contribute most strongly to stereotypes?​

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What is unconscious bias,and how does it affect the workplace?

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