Question 1

When determining outsourcing fees,a _____ uses a set fee based on a specified level of service and user support.

Accepted Answer

A)  fixed fee model 
B)  usage model 
C)  subscription model 
D)  transaction model 
A)  fixed fee model 
B)  usage model 
C)  subscription model 
D)  transaction model

Question 2

A software package that can be used by many different types of organizations is called a(n)_____.

Accepted Answer

A)  vertical application 
B)  symmetric application 
C)  horizontal application 
D)  asymmetric application 
A)  vertical application 
B)  symmetric application 
C)  horizontal application 
D)  asymmetric application

Question 3

Today's mobile devices have enough computing power to provide processing "at the edge," which means at the end of a network,in the user's hands.

Accepted Answer

A) True 
 B)False

Question 4

Another term for Internet business services (IBSs)is managed hosting,because the outside firm (host)manages system operations.

Accepted Answer

A) True 
 B)False

Question 5

In addition to configuring software,the IT staff can create a _____,which includes screens,commands,controls,and features that enable users to interact more effectively with the application.

Accepted Answer

A)  user manual 
B)  user story 
C)  user interface 
D)  user agent 
A)  user manual 
B)  user story 
C)  user interface 
D)  user agent

Question 6

Due to complexity,IT generally takes longer to move offshore than manufacturing.

Accepted Answer

A) True 
 B)False

Question 7

What is TCO? Explain the importance of an accurate forecast with regards to TCO.

Accepted Answer

Although many factors influence the deci

Question 8

In the context of in-house software development options,companies that develop software for sale are called _____.

Accepted Answer

A)  software stockers 
B)  software distributers 
C)  software vendors 
D)  software dealers 
A)  software stockers 
B)  software distributers 
C)  software vendors 
D)  software dealers

Question 9

_____ determines how long it takes an information system to pay for itself through reduced costs and increased benefits.

Accepted Answer

A)  Net present value (NPV) 
B)  An acquisition process 
C)  Return on investment (ROI) 
D)  Payback analysis 
A)  Net present value (NPV) 
B)  An acquisition process 
C)  Return on investment (ROI) 
D)  Payback analysis

Question 10

When companies use a _____,they already know the specific products or service they want and need to obtain price estimates or bids from vendors.

Accepted Answer

A)  request for quotation (RFQ) 
B)  net present value (NPV) 
C)  request for proposal (RFP) 
D)  return on investment (ROI) 
A)  request for quotation (RFQ) 
B)  net present value (NPV) 
C)  request for proposal (RFP) 
D)  return on investment (ROI)

Question 11

In most large and medium-sized companies,a(n)_____ within the IT department is responsible for providing user support.

Accepted Answer

A)  service desk 
B)  evaluation team 
C)  planning center 
D)  information kiosk 
A)  service desk 
B)  evaluation team 
C)  planning center 
D)  information kiosk

Question 12

Benchmarking can be used to predict project-specific results.

Accepted Answer

A) True 
 B)False

Question 13

A request for quotation (RFQ)is less specific than a request for proposal (RFP).

Accepted Answer

A) True 
 B)False

Question 14

A _____ measures the time a package takes to process a certain number of transactions.

Accepted Answer

A)  newsgroup 
B)  parameter 
C)  benchmark 
D)  middleware 
A)  newsgroup 
B)  parameter 
C)  benchmark 
D)  middleware

Question 15

The main reason for offshore outsourcing is to _____.

Accepted Answer

A)  lower bottom-line costs 
B)  manage operations only in one country 
C)  reduce project control issues and security risks 
D)  ship bulky raw materials 
A)  lower bottom-line costs 
B)  manage operations only in one country 
C)  reduce project control issues and security risks 
D)  ship bulky raw materials

Question 16

A user application utilizes standard business software,such as Microsoft Word or Microsoft Excel,which has been configured in a specific manner to enhance user productivity.

Accepted Answer

A) True 
 B)False

Question 17

CASE

Critical Thinking Questions
Case 7-1

Priscilla is providing the junior analysts in her firm with some real-world illustrations to explain some of the recommendations that they must be prepared to make to clients, based on what they have studied in their coursework, in order to solidify their understanding.

-Which is a reason why Priscilla would offer in-house software development?

Accepted Answer

A)  The client is looking to spend the least possible time in implementation. 
B)  The client wants to be able to use fewer technical development staff members. 
C)  The client has a number of very distinctive security requirements. 
D)  The client wishes to receive future upgrades from the vendors. 
A)  The client is looking to spend the least possible time in implementation. 
B)  The client wants to be able to use fewer technical development staff members. 
C)  The client has a number of very distinctive security requirements. 
D)  The client wishes to receive future upgrades from the vendors.

Question 18

A _____ utilizes standard business software,such as Microsoft Word or Microsoft Excel,which has been configured in a specific manner to enhance user productivity.

Accepted Answer

A)  user application 
B)  user configuration 
C)  user interface 
D)  user query 
A)  user application 
B)  user configuration 
C)  user interface 
D)  user query

Question 19

Discuss the concerns and issues related to outsourcing.

Accepted Answer

When a company decides to outsource IT f

Question 20

The system requirements document is the basis for presentations to management.

Accepted Answer

A) True 
 B)False

When determining outsourcing fees,a _____ uses a set fee based on a specified level of service and user support.

A software package that can be used by many different types of organizations is called a(n)_____.

Today's mobile devices have enough computing power to provide processing "at the edge," which means at the end of a network,in the user's hands.

Another term for Internet business services (IBSs)is managed hosting,because the outside firm (host)manages system operations.

In addition to configuring software,the IT staff can create a _____,which includes screens,commands,controls,and features that enable users to interact more effectively with the application.

Due to complexity,IT generally takes longer to move offshore than manufacturing.

What is TCO? Explain the importance of an accurate forecast with regards to TCO.

In the context of in-house software development options,companies that develop software for sale are called _____.

_____ determines how long it takes an information system to pay for itself through reduced costs and increased benefits.

When companies use a _____,they already know the specific products or service they want and need to obtain price estimates or bids from vendors.

In most large and medium-sized companies,a(n)_____ within the IT department is responsible for providing user support.

Benchmarking can be used to predict project-specific results.

A request for quotation (RFQ)is less specific than a request for proposal (RFP).

A _____ measures the time a package takes to process a certain number of transactions.

The main reason for offshore outsourcing is to _____.

A user application utilizes standard business software,such as Microsoft Word or Microsoft Excel,which has been configured in a specific manner to enhance user productivity.

A _____ utilizes standard business software,such as Microsoft Word or Microsoft Excel,which has been configured in a specific manner to enhance user productivity.

Discuss the concerns and issues related to outsourcing.

The system requirements document is the basis for presentations to management.

Introduction to Systems Analysis and Design

Analyzing the Business Case

Managing Systems Projects

Requirements Engineering

Data and Process Modeling

Object Modeling

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Managing Systems Support and Security

Communication-Tools

Case-Tools

Financial-Analysis-Tools

Internet-Resource-Tools

Filters

Exam 7: Development Strategies

When determining outsourcing fees,a _____ uses a set fee based on a specified level of service and user support.

A software package that can be used by many different types of organizations is called a(n)_____.

Today's mobile devices have enough computing power to provide processing "at the edge," which means at the end of a network,in the user's hands.

Another term for Internet business services (IBSs)is managed hosting,because the outside firm (host)manages system operations.

In addition to configuring software,the IT staff can create a _____,which includes screens,commands,controls,and features that enable users to interact more effectively with the application.

Due to complexity,IT generally takes longer to move offshore than manufacturing.

What is TCO? Explain the importance of an accurate forecast with regards to TCO.

In the context of in-house software development options,companies that develop software for sale are called _____.

_____ determines how long it takes an information system to pay for itself through reduced costs and increased benefits.

When companies use a _____,they already know the specific products or service they want and need to obtain price estimates or bids from vendors.

In most large and medium-sized companies,a(n)_____ within the IT department is responsible for providing user support.

Benchmarking can be used to predict project-specific results.

A request for quotation (RFQ)is less specific than a request for proposal (RFP).

A _____ measures the time a package takes to process a certain number of transactions.

The main reason for offshore outsourcing is to _____.

A user application utilizes standard business software,such as Microsoft Word or Microsoft Excel,which has been configured in a specific manner to enhance user productivity.

A _____ utilizes standard business software,such as Microsoft Word or Microsoft Excel,which has been configured in a specific manner to enhance user productivity.

Discuss the concerns and issues related to outsourcing.

The system requirements document is the basis for presentations to management.

Introduction to Systems Analysis and Design

Analyzing the Business Case

Managing Systems Projects

Requirements Engineering

Data and Process Modeling

Object Modeling

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Managing Systems Support and Security

Communication-Tools

Case-Tools

Financial-Analysis-Tools

Internet-Resource-Tools

Filters