Exam 7: Understanding Group and Team Behaviour

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Antisocial actions by organisational members that intentionally violate established norms and that result in negative consequences for the organisation,its members,or both are referred to as:

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groups are characterised as ones where a person is aware of other members.The person defines himself or herself as a member,or would like to be a member.

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Differentiate between formal and informal groups.

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Formal groups are those defined by the organisation's structure,with designated work assignments establishing tasks.In formal groups,the behaviours that one should engage in are stipulated by and directed toward organisational goals.Informal groups are alliances that are neither formally structured nor organisationally determined.These groups are natural formations in the work environment that appear in response to the need for social contact.

List and briefly describe the stages in the five- stage model of group development.

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One example of work group norms deals with performance- related processes.Examples of performance norms include all of the following except:

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When groupshift occurs:

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Conformity is the degree to which members are attracted to each other and are motivated to stay in the group.

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Under some conditions,high levels of conflict are conducive to high group performance.

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The degree to which group members are attracted to one another and motivated to stay in the group is called:

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Informal groups:

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The norming stage of group development is characterised by camaraderie.

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What is group cohesiveness and why is it important?

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Work teams:

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Explain the psychological contract.

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Fuse Pty Ltd is a human resource consulting firm.From Monday thru to Thursdays,the consultants typically have filled schedules meeting with clients and making calls to set up appointments.In contrast,their Fridays are generally fairly relaxed they tend to spend a fair amount of time socialising with their fellow consultants.As a professional consultancy,all the employees in the firm dress fairly formally in full business attire. Within two weeks of beginning her new job with Fuse LTD,Jan finds that like other consultants her schedule is often filled with client meetings between Monday to Thursday and her Fridays tend to be more relaxed.This is most likely because of:

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If performance- related norms are high,less cohesive groups are more productive.

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Which of the following statement about status is true?

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To perform effectively,a team requires three different types of skills: technical expertise,problem- solving and decision- making skills,and interpersonal skills.

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Which type of decision- making group is the most common form used for group decision making?

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The stage in group development which is characterised by uncertainty is:

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