Question 1

Classical conditioning is passive.

Accepted Answer

A) True 
 B)False  True

Question 2

Most of the research in OB has been concerned with three attitudes: job satisfaction,job involvement,and organisational commitment.Explain the difference between these attitudes.

Accepted Answer

Job satisfaction refers to an individual's general attitude toward his or her job.A person with a high level of job satisfaction holds positive attitudes toward the job,while a person who is dissatisfied with his or her job holds negative attitudes about the job.Job involvement measures the degree to which a person identifies psychologically with his or her job and considers his or her perceived performance level important to self- worth.Employees with a high level of job involvement strongly identify with and really care about the kind of work they do.Organisational commitment is defined as a state in which an employee identifies with a particular organisation and its goals,and wishes to maintain membership in the organisation.So high job involvement means identifying with one's employing organisation.

Question 3

Satisfaction is _ to turnover.

Accepted Answer

A) unrelated 
B) positively related 
C) equal in number 
D) negatively related 
A) unrelated 
B) positively related 
C) equal in number 
D) negatively related D

Question 4

What prediction can you make when the ability- job fit is poor?

Accepted Answer

If employees lack the required abilities

Question 5

Define and discuss the theory of cognitive dissonance.

Accepted Answer

Cognitive dissonance was proposed in the

Question 6

In the typical OB Mod program,everything an employee does on his or her job is equally important in terms of performance outcomes.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not a characteristic of physical ability?

Accepted Answer

A) appearance 
B) stamina 
C) strength 
D) dexterity 
A) appearance 
B) stamina 
C) strength 
D) dexterity

Question 8

Operant conditioning argues that:

Accepted Answer

A) behaviour is reflexive. 
B) the tendency to repeat a behaviour is very strong. 
C) behaviour is a function of its consequences. 
D) behaviour is unlearned. 
A) behaviour is reflexive. 
B) the tendency to repeat a behaviour is very strong. 
C) behaviour is a function of its consequences. 
D) behaviour is unlearned.

Question 9

According to your text,a likely explanation for the higher absentee rate for women is that:

Accepted Answer

A) traditionally,women have had the responsibility of caring for home and family. 
B) women tend to have more illnesses that keep them from work than do men. 
C) women tend to be less satisfied with their jobs than men and are consequently absent more often. 
D) women generally have jobs for which a temporary replacement can be hired so absences are more permissible. 
A) traditionally,women have had the responsibility of caring for home and family. 
B) women tend to have more illnesses that keep them from work than do men. 
C) women tend to be less satisfied with their jobs than men and are consequently absent more often. 
D) women generally have jobs for which a temporary replacement can be hired so absences are more permissible.

Question 10

Early studies of organisational citizenship behaviour (OCB)assumed that it was closely linked with satisfaction.More recent evidence suggests that satisfaction influences OCB,but through perceptions of:

Accepted Answer

A) fairness. 
B) consistency. 
C) leadership ability. 
D) productivity. 
A) fairness. 
B) consistency. 
C) leadership ability. 
D) productivity.

Question 11

What are the major causes of job satisfaction?

Accepted Answer

The major job satisfaction facets are th

Question 12

Employee performance is enhanced when there is a high ability- job fit.

Accepted Answer

A) True 
 B)False

Question 13

The application of reinforcement concepts to individuals in the work setting is referred to as:

Accepted Answer

A) classical conditioning. 
B) reengineering. 
C) OB Mod. 
D) self- management. 
A) classical conditioning. 
B) reengineering. 
C) OB Mod. 
D) self- management.

Question 14

Both positive and negative reinforcement result in learning.

Accepted Answer

A) True 
 B)False

Question 15

Any incompatibility between two or more attitudes or between behaviour and attitudes is termed:

Accepted Answer

A) self- fulfilling prophecy. 
B) cognitive dissonance. 
C) self- perception. 
D) rational decision making. 
A) self- fulfilling prophecy. 
B) cognitive dissonance. 
C) self- perception. 
D) rational decision making.

Question 16

List and explain the four ways employees can express job dissatisfaction.

Accepted Answer

Employees can express dissatisfaction by

Question 17

All of the following are ways in which to shape learning except:

Accepted Answer

A) manipulation. 
B) positive reinforcement. 
C) punishment. 
D) extinction. 
A) manipulation. 
B) positive reinforcement. 
C) punishment. 
D) extinction.

Question 18

Research indicates that there are nine basic abilities involved in the performance of physical tests.Which of the following is not a correct description of the ability listed?

Accepted Answer

A) Stamina: the ability to continue maximum effort requiring prolonged effort over time. 
B) Dynamic strength: the ability to exert muscular force repeatedly. 
C) Dynamic flexibility: the ability to move the trunk and back muscles as far as possible. 
D) Balance: the ability to maintain equilibrium despite forces pulling off balance. 
A) Stamina: the ability to continue maximum effort requiring prolonged effort over time. 
B) Dynamic strength: the ability to exert muscular force repeatedly. 
C) Dynamic flexibility: the ability to move the trunk and back muscles as far as possible. 
D) Balance: the ability to maintain equilibrium despite forces pulling off balance.

Question 19

If the elements creating dissonance are relatively unimportant,Festinger proposes that the pressure to correct this imbalance will be low.

Accepted Answer

A) True 
 B)False

Question 20

The learning concept of reinforcing closer and closer approximations to the desired new response is called:

Accepted Answer

A) modelling. 
B) social learning. 
C) shaping. 
D) classical conditioning. 
A) modelling. 
B) social learning. 
C) shaping. 
D) classical conditioning.

Classical conditioning is passive.

Most of the research in OB has been concerned with three attitudes: job satisfaction,job involvement,and organisational commitment.Explain the difference between these attitudes.

Satisfaction is _ to turnover.

What prediction can you make when the ability- job fit is poor?

Define and discuss the theory of cognitive dissonance.

In the typical OB Mod program,everything an employee does on his or her job is equally important in terms of performance outcomes.

Which of the following is not a characteristic of physical ability?

Operant conditioning argues that:

According to your text,a likely explanation for the higher absentee rate for women is that:

Early studies of organisational citizenship behaviour (OCB)assumed that it was closely linked with satisfaction.More recent evidence suggests that satisfaction influences OCB,but through perceptions of:

What are the major causes of job satisfaction?

Employee performance is enhanced when there is a high ability- job fit.

The application of reinforcement concepts to individuals in the work setting is referred to as:

Both positive and negative reinforcement result in learning.

Any incompatibility between two or more attitudes or between behaviour and attitudes is termed:

List and explain the four ways employees can express job dissatisfaction.

All of the following are ways in which to shape learning except:

Research indicates that there are nine basic abilities involved in the performance of physical tests.Which of the following is not a correct description of the ability listed?

If the elements creating dissonance are relatively unimportant,Festinger proposes that the pressure to correct this imbalance will be low.

The learning concept of reinforcing closer and closer approximations to the desired new response is called:

The Significance of Organisational Behaviour

Personality and Values

Perception and Individual Decision Making

Motivation

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters

Exam 2: Learning and Job Satisfaction

Classical conditioning is passive.

Most of the research in OB has been concerned with three attitudes: job satisfaction,job involvement,and organisational commitment.Explain the difference between these attitudes.

Satisfaction is _ to turnover.

What prediction can you make when the ability- job fit is poor?

Define and discuss the theory of cognitive dissonance.

In the typical OB Mod program,everything an employee does on his or her job is equally important in terms of performance outcomes.

Which of the following is not a characteristic of physical ability?

Operant conditioning argues that:

According to your text,a likely explanation for the higher absentee rate for women is that:

Early studies of organisational citizenship behaviour (OCB)assumed that it was closely linked with satisfaction.More recent evidence suggests that satisfaction influences OCB,but through perceptions of:

What are the major causes of job satisfaction?

Employee performance is enhanced when there is a high ability- job fit.

The application of reinforcement concepts to individuals in the work setting is referred to as:

Both positive and negative reinforcement result in learning.

Any incompatibility between two or more attitudes or between behaviour and attitudes is termed:

List and explain the four ways employees can express job dissatisfaction.

All of the following are ways in which to shape learning except:

Research indicates that there are nine basic abilities involved in the performance of physical tests.Which of the following is not a correct description of the ability listed?

If the elements creating dissonance are relatively unimportant,Festinger proposes that the pressure to correct this imbalance will be low.

The learning concept of reinforcing closer and closer approximations to the desired new response is called:

The Significance of Organisational Behaviour

Personality and Values

Perception and Individual Decision Making

Motivation

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters