Question 1

According to the goal- setting theory of motivation,goals should be to achieve higher levels of performance.

Accepted Answer

A) easy 
B) difficult but attainable 
C) extremely difficult 
D) just a bit beyond his or her potential 
A) easy 
B) difficult but attainable 
C) extremely difficult 
D) just a bit beyond his or her potential B

Question 2

Discuss how the various motivation theories in the context of culture.

Accepted Answer

In Maslow's original framework,people start with physiological needs,moving on to safety needs,social needs,esteem needs and finally self- actualisation.However,in countries high on uncertainty avoidance (e.g.Japan,Greece,Mexico),security needs would be at the top of the hierarchy.For countries with a nurturing orientation (e.g.Denmark,Sweden,Norway etc),social needs would be at the top of the hierarchy.In the framework of McClelland's theory,the idea of achievement needs presupposes that all countries favour achievement.However,this is not the case.Countries such as Australia,the United States,Canada and the United states certainly favour an achievement orientation.However,Chile and Portugal do not,so the idea of achievement needs would be less relevant.

Question 3

Define job rotation.

Accepted Answer

Job rotation is a job redesign option.When an activity is no longer challenging,the employee is rotated to another job,usually at the same level,that has similar skill requirements.They can help reduce boredom and may increase motivation through diversifying employee's activities.Additionally,it can help the organisation by giving its workers a wider range of skills.

Question 4

According to Maslow,a need that is essentially satisfied no longer motivates.

Accepted Answer

A) True 
 B)False

Question 5

Jean is a HR manager who has always worked with the framework of the expectancy theory.She has been asked to examine why an employee's level of performance has decreased.She suspects it is because the relationship between performance and rewards has decreased. If Jean wanted to strengthen the link between performance and rewards,she should consider applying the:

Accepted Answer

A) reinforcement theory. 
B) self- efficacy theory. 
C) goal setting theory. 
D) equity theory. 
A) reinforcement theory. 
B) self- efficacy theory. 
C) goal setting theory. 
D) equity theory.

Question 6

All of the following are important issues relating to goal- setting theory with the exception of:

Accepted Answer

A) equity among co- workers. 
B) feedback. 
C) goal specificity. 
D) goal difficulty. 
A) equity among co- workers. 
B) feedback. 
C) goal specificity. 
D) goal difficulty.

Question 7

The statement that "behaviour is a function of its consequences" is consistent with reinforcement theory.

Accepted Answer

A) True 
 B)False

Question 8

McClelland's theory of needs includes all of the following except:

Accepted Answer

A) need for affiliation. 
B) need for existence. 
C) need for power. 
D) need for achievement. 
A) need for affiliation. 
B) need for existence. 
C) need for power. 
D) need for achievement.

Question 9

You graduated from college two years ago and began working at Hampstead Electronics.You have received good performance evaluations and a raise.You just found out that a recent college graduate with no experience has been hired at a higher salary than you are now making. You will probably use the theory in evaluating how you regard this situation.

Accepted Answer

A) expectancy 
B) equity 
C) goal setting 
D) reinforcement 
A) expectancy 
B) equity 
C) goal setting 
D) reinforcement

Question 10

Which of the following is not a predictable choice when employees perceive an inequity?

Accepted Answer

A) change their outcomes 
B) choose a different referent 
C) change nothing in one's behaviour 
D) change their inputs 
A) change their outcomes 
B) choose a different referent 
C) change nothing in one's behaviour 
D) change their inputs

Question 11

Your department is made up of people who are very different in their lifestyles and their stages of life.Mary is a 23- year- old single parent who is working for minimum wage.Jonathan is 60 years old,extremely wealthy and he works because he enjoys it.Jane is single,45 years old and has few interests outside of the office.As manager of the department,you are trying to apply Maslow's hierarchy of needs to motivate each of these individuals. Which of the following do you think would motivate Mary the most?

Accepted Answer

A) more vacation time 
B) more money 
C) greater discretion over her job 
D) more responsibility 
A) more vacation time 
B) more money 
C) greater discretion over her job 
D) more responsibility

Question 12

Participation typically has only a modest influence on variables such as employee productivity,motivations,and job satisfaction.

Accepted Answer

A) True 
 B)False

Question 13

Research studies conducted on the participation- performance relationship show that the use of participation:

Accepted Answer

A) has only a modest influence on employee productivity. 
B) increases motivation. 
C) greatly influences employee attitudes. 
D) enhances job satisfaction. 
A) has only a modest influence on employee productivity. 
B) increases motivation. 
C) greatly influences employee attitudes. 
D) enhances job satisfaction.

Question 14

Overall,the greatest value of representative participation is:

Accepted Answer

A) symbolic. 
B) increased motivation. 
C) increased satisfaction. 
D) all of the above 
A) symbolic. 
B) increased motivation. 
C) increased satisfaction. 
D) all of the above

Question 15

What is a quality circle?

Accepted Answer

A quality circle is a work group of eigh

Question 16

MBO emphasises converting overall organisational objectives into:

Accepted Answer

A) specific objectives for organisational units and individual members. 
B) operational units. 
C) terms that the individual worker can understand and accept. 
D) capital gains. 
A) specific objectives for organisational units and individual members. 
B) operational units. 
C) terms that the individual worker can understand and accept. 
D) capital gains.

Question 17

Which of the following is inconsistent with goal- setting theory?

Accepted Answer

A) Specificity increases motivation. 
B) Challenging goals or difficult goals can increase performance. 
C) Goals that are certain to be accomplished increase motivation. 
D) If employees participate in setting goals,chances for acceptance are increased. 
A) Specificity increases motivation. 
B) Challenging goals or difficult goals can increase performance. 
C) Goals that are certain to be accomplished increase motivation. 
D) If employees participate in setting goals,chances for acceptance are increased.

Question 18

proposed that intentions to work toward a goal are a major source of work motivation.

Accepted Answer

A) McClelland 
B) Herzberg 
C) Locke 
D) Maslow 
A) McClelland 
B) Herzberg 
C) Locke 
D) Maslow

Question 19

Underpayment and overpayment,according to equity theory,tend to produce similar reactions to correct the inequities.

Accepted Answer

A) True 
 B)False

Question 20

Define motivation,clearly explaining the three components of motivation.

Accepted Answer

Motivation can be defined as the process

According to the goal- setting theory of motivation,goals should be to achieve higher levels of performance.

Discuss how the various motivation theories in the context of culture.

Define job rotation.

According to Maslow,a need that is essentially satisfied no longer motivates.

All of the following are important issues relating to goal- setting theory with the exception of:

The statement that "behaviour is a function of its consequences" is consistent with reinforcement theory.

McClelland's theory of needs includes all of the following except:

Which of the following is not a predictable choice when employees perceive an inequity?

Participation typically has only a modest influence on variables such as employee productivity,motivations,and job satisfaction.

Research studies conducted on the participation- performance relationship show that the use of participation:

Overall,the greatest value of representative participation is:

What is a quality circle?

MBO emphasises converting overall organisational objectives into:

Which of the following is inconsistent with goal- setting theory?

proposed that intentions to work toward a goal are a major source of work motivation.

Underpayment and overpayment,according to equity theory,tend to produce similar reactions to correct the inequities.

Define motivation,clearly explaining the three components of motivation.

The Significance of Organisational Behaviour

Learning and Job Satisfaction

Personality and Values

Perception and Individual Decision Making

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

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Exam 5: Motivation

According to the goal- setting theory of motivation,goals should be to achieve higher levels of performance.

Discuss how the various motivation theories in the context of culture.

Define job rotation.

According to Maslow,a need that is essentially satisfied no longer motivates.

All of the following are important issues relating to goal- setting theory with the exception of:

The statement that "behaviour is a function of its consequences" is consistent with reinforcement theory.

McClelland's theory of needs includes all of the following except:

Which of the following is not a predictable choice when employees perceive an inequity?

Participation typically has only a modest influence on variables such as employee productivity,motivations,and job satisfaction.

Research studies conducted on the participation- performance relationship show that the use of participation:

Overall,the greatest value of representative participation is:

What is a quality circle?

MBO emphasises converting overall organisational objectives into:

Which of the following is inconsistent with goal- setting theory?

proposed that intentions to work toward a goal are a major source of work motivation.

Underpayment and overpayment,according to equity theory,tend to produce similar reactions to correct the inequities.

Define motivation,clearly explaining the three components of motivation.

The Significance of Organisational Behaviour

Learning and Job Satisfaction

Personality and Values

Perception and Individual Decision Making

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters