Question 1

Motivation is the result of the interaction between an individual and a:

Accepted Answer

A) personal trait. 
B) component of ability. 
C) need. 
D) situation. 
A) personal trait. 
B) component of ability. 
C) need. 
D) situation.

Question 2

Expanding jobs horizontally is called job enlargement.

Accepted Answer

A) True 
 B)False

Question 3

Two- factor theory suggests that extrinsic factors such as cause dissatisfaction.

Accepted Answer

A) working conditions 
B) achievement 
C) advancement 
D) recognition 
A) working conditions 
B) achievement 
C) advancement 
D) recognition

Question 4

Expectancy theory was developed by:

Accepted Answer

A) Maslow. 
B) House. 
C) Vroom. 
D) McClelland. 
A) Maslow. 
B) House. 
C) Vroom. 
D) McClelland.

Question 5

You have read about the merits of employee recognition programs.While you have no significant budget,you are willing to implement a program in your department. You have decided to let employees select a small group to represent them and work with management.This is termed:

Accepted Answer

A) representative participation. 
B) a share- ownership plan. 
C) participative management. 
D) quality circles. 
A) representative participation. 
B) a share- ownership plan. 
C) participative management. 
D) quality circles.

Question 6

According to Maslow esteem is considered a lower order need.

Accepted Answer

A) True 
 B)False

Question 7

A participative process that uses the input of employees to increase their commitment to the organisation's success is called:

Accepted Answer

A) MBO. 
B) reengineering. 
C) employee involvement. 
D) OB Mod. 
A) MBO. 
B) reengineering. 
C) employee involvement. 
D) OB Mod.

Question 8

Within the definition of motivation,"intensity" refers to:

Accepted Answer

A) the personality of the individual involved. 
B) how long an effort can be maintained. 
C) how hard an individual tries. 
D) all of the above. 
A) the personality of the individual involved. 
B) how long an effort can be maintained. 
C) how hard an individual tries. 
D) all of the above.

Question 9

Which of the following is not true about the two- factor theory?

Accepted Answer

A) Working conditions are characterised as hygiene factors. 
B) Responsibility is a satisfier. 
C) A job becomes satisfying when the dissatisfying characteristics are removed. 
D) Intrinsic factors are motivators. 
A) Working conditions are characterised as hygiene factors. 
B) Responsibility is a satisfier. 
C) A job becomes satisfying when the dissatisfying characteristics are removed. 
D) Intrinsic factors are motivators.

Question 10

The identified by McClelland has received the least attention from researchers.

Accepted Answer

A) need for achievement 
B) need for power 
C) need for affiliation 
D) need for esteem 
A) need for achievement 
B) need for power 
C) need for affiliation 
D) need for esteem

Question 11

The two- factor theory is also referred to as the:

Accepted Answer

A) Satisfaction/Dissatisfaction Theory. 
B) Motivator- Hygiene Theory. 
C) Theories X and Y. 
D) Hierarchy of Needs Theory. 
A) Satisfaction/Dissatisfaction Theory. 
B) Motivator- Hygiene Theory. 
C) Theories X and Y. 
D) Hierarchy of Needs Theory.

Question 12

The needs for affiliation and power tend to be closely related to managerial success.

Accepted Answer

A) True 
 B)False

Question 13

Who proposed the two- factor theory?

Accepted Answer

A) Alderfer 
B) McClelland 
C) Maslow 
D) Herzberg 
A) Alderfer 
B) McClelland 
C) Maslow 
D) Herzberg

Question 14

You have just been hired by Computers- R- Us to institute a management by objectives program.The sales people have asked you to explain the program to them and to help them understand how it will affect them. The objectives for each individual will be set:

Accepted Answer

A) unilaterally by the supervisor. 
B) by a committee of peers. 
C) by the employee. 
D) by the employee and his or her superior. 
A) unilaterally by the supervisor. 
B) by a committee of peers. 
C) by the employee. 
D) by the employee and his or her superior.

Question 15

Each of the following is a comparison an employee can use in equity theory except:

Accepted Answer

A) self- outside. 
B) self- inside. 
C) other- outside. 
D) self- goal. 
A) self- outside. 
B) self- inside. 
C) other- outside. 
D) self- goal.

Question 16

Which one of the following would be considered a motivator in the two- factor theory?

Accepted Answer

A) recognition 
B) salary 
C) working conditions 
D) supervision 
A) recognition 
B) salary 
C) working conditions 
D) supervision

Question 17

What are the four ingredients common to MBO programs?

Accepted Answer

The four ingredients common to MBO progr

Question 18

Which of the following were considered higher- order needs by Maslow?

Accepted Answer

A) safety,social,esteem 
B) physiological,safety,social 
C) esteem,self- actualisation 
D) social,esteem,self- actualisation 
A) safety,social,esteem 
B) physiological,safety,social 
C) esteem,self- actualisation 
D) social,esteem,self- actualisation

Question 19

The distinct characteristic common to all participative management programs is the use of:

Accepted Answer

A) flexible benefits. 
B) increased compensation. 
C) joint decision making. 
D) all of the above. 
A) flexible benefits. 
B) increased compensation. 
C) joint decision making. 
D) all of the above.

Question 20

You have just been hired by Computers- R- Us to institute a management by objectives program.The sales people have asked you to explain the program to them and to help them understand how it will affect them. You want to make sure that they understand the ingredients common to MBO programs.Which of the following is not one of those ingredients?

Accepted Answer

A) Feedback will be given on each employee's performance. 
B) Goals will be general enough to allow creativity. 
C) Decision making will be participative. 
D) Time periods will be explicit. 
A) Feedback will be given on each employee's performance. 
B) Goals will be general enough to allow creativity. 
C) Decision making will be participative. 
D) Time periods will be explicit.

Motivation is the result of the interaction between an individual and a:

Expanding jobs horizontally is called job enlargement.

Two- factor theory suggests that extrinsic factors such as cause dissatisfaction.

Expectancy theory was developed by:

You have read about the merits of employee recognition programs.While you have no significant budget,you are willing to implement a program in your department. You have decided to let employees select a small group to represent them and work with management.This is termed:

According to Maslow esteem is considered a lower order need.

A participative process that uses the input of employees to increase their commitment to the organisation's success is called:

Within the definition of motivation,"intensity" refers to:

Which of the following is not true about the two- factor theory?

The identified by McClelland has received the least attention from researchers.

The two- factor theory is also referred to as the:

The needs for affiliation and power tend to be closely related to managerial success.

Who proposed the two- factor theory?

You have just been hired by Computers- R- Us to institute a management by objectives program.The sales people have asked you to explain the program to them and to help them understand how it will affect them. The objectives for each individual will be set:

Each of the following is a comparison an employee can use in equity theory except:

Which one of the following would be considered a motivator in the two- factor theory?

What are the four ingredients common to MBO programs?

Which of the following were considered higher- order needs by Maslow?

The distinct characteristic common to all participative management programs is the use of:

The Significance of Organisational Behaviour

Learning and Job Satisfaction

Personality and Values

Perception and Individual Decision Making

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters

Exam 5: Motivation

Motivation is the result of the interaction between an individual and a:

Expanding jobs horizontally is called job enlargement.

Two- factor theory suggests that extrinsic factors such as cause dissatisfaction.

Expectancy theory was developed by:

You have read about the merits of employee recognition programs.While you have no significant budget,you are willing to implement a program in your department. You have decided to let employees select a small group to represent them and work with management.This is termed:

According to Maslow esteem is considered a lower order need.

A participative process that uses the input of employees to increase their commitment to the organisation's success is called:

Within the definition of motivation,"intensity" refers to:

Which of the following is not true about the two- factor theory?

The identified by McClelland has received the least attention from researchers.

The two- factor theory is also referred to as the:

The needs for affiliation and power tend to be closely related to managerial success.

Who proposed the two- factor theory?

You have just been hired by Computers- R- Us to institute a management by objectives program.The sales people have asked you to explain the program to them and to help them understand how it will affect them. The objectives for each individual will be set:

Each of the following is a comparison an employee can use in equity theory except:

Which one of the following would be considered a motivator in the two- factor theory?

What are the four ingredients common to MBO programs?

Which of the following were considered higher- order needs by Maslow?

The distinct characteristic common to all participative management programs is the use of:

The Significance of Organisational Behaviour

Learning and Job Satisfaction

Personality and Values

Perception and Individual Decision Making

Emotions and Moods

Understanding Group and Team Behaviour

Leadership

Power and Politics

Communication and Conflict

Organisational Structure

Organisational Culture

Organisational Change and Development

Filters