Exam 17: Introduction to Controlling

Factors that have been found to be linked to workplace violence include __________.

What corrects problems at once to get performance back on track?

Which of the following is not related to the meaning of management information systems?

Information Controls (Scenario) Computing Solutions, Inc., is a high- tech consulting firm that focuses on helping companies to implement and adapt new technological developments in daily operations. Tarek is the department head and needs to train Yehia and Dana, both project managers, on the proper applications of technological solutions for businesses. -Before beginning the training session, Tarek informs both Yehia and Dana that_________ is a system used to provide management with needed information on a regular basis.

Bahrul Kabeer's Control (Scenario) Bahrul Kabeer, Inc., is a statistical software company based in Kuwait. This publicly traded firm has grown in a systematic fashion over its 25 year existence and now claims more than 12,000 employees worldwide. As it has grown, the company has adopted a hierarchical structure, which emphasizes organizational authority. Management relies heavily on administrative rules, regulations, and policies in order to meet its goals. However, the company has struggled to meet projected revenues for each of the past 10 quarters. While it is true that world financial markets have been in a free- fall over the past three years, demand for the firm's products has typically been fairly recession- proof in the past. The board of directors is growing increasingly impatient with the management team. The firm's president, Samira is concerned that recent performance indicates that management has lost control of the workforce. She has hired Majid, an expert in control system design, to evaluate Bahrul Kabeer, Inc., and offer suggestions to improve the firm's performance. -Finally, as the hour dragged to midnight, Jana finished calculating the_________ ratio, because Dania wanted to know how efficiently and effectively management is using its assets to generate profits.

Bahrul Kabeer's Control (Scenario) Bahrul Kabeer, Inc., is a statistical software company based in Kuwait. This publicly traded firm has grown in a systematic fashion over its 25 year existence and now claims more than 12,000 employees worldwide. As it has grown, the company has adopted a hierarchical structure, which emphasizes organizational authority. Management relies heavily on administrative rules, regulations, and policies in order to meet its goals. However, the company has struggled to meet projected revenues for each of the past 10 quarters. While it is true that world financial markets have been in a free- fall over the past three years, demand for the firm's products has typically been fairly recession- proof in the past. The board of directors is growing increasingly impatient with the management team. The firm's president, Samira is concerned that recent performance indicates that management has lost control of the workforce. She has hired Majid, an expert in control system design, to evaluate Bahrul Kabeer, Inc., and offer suggestions to improve the firm's performance. -Dania was also very interested in examining the organization's use of debt to finance its assets. Jana needed to calculate a(n) __________ ratio.

The value of the control function lies in its relation to organizational structure.

Managers can focus on measuring only one performance area because it presents them with the big picture.

Information Controls (Scenario) Computing Solutions, Inc., is a high- tech consulting firm that focuses on helping companies to implement and adapt new technological developments in daily operations. Tarek is the department head and needs to train Yehia and Dana, both project managers, on the proper applications of technological solutions for businesses. -When Yehia organizes and processes the raw, unanalyzed facts, he will have_________ .

The Emirates Group reports that it has a diverse workforce comprised of over_________ nationalities.

describe workplace privacy concerns for managers today.

_________provides managers with quantitative standards against which to measure and compare resource allocation.

Bahrul Kabeer's Control (Scenario) Bahrul Kabeer, Inc., is a statistical software company based in Kuwait. This publicly traded firm has grown in a systematic fashion over its 25 year existence and now claims more than 12,000 employees worldwide. As it has grown, the company has adopted a hierarchical structure, which emphasizes organizational authority. Management relies heavily on administrative rules, regulations, and policies in order to meet its goals. However, the company has struggled to meet projected revenues for each of the past 10 quarters. While it is true that world financial markets have been in a free- fall over the past three years, demand for the firm's products has typically been fairly recession- proof in the past. The board of directors is growing increasingly impatient with the management team. The firm's president, Samira is concerned that recent performance indicates that management has lost control of the workforce. She has hired Majid, an expert in control system design, to evaluate Bahrul Kabeer, Inc., and offer suggestions to improve the firm's performance. -Majid asks Samira how management measures organizational performance. Samira states that they rely mainly on statistical reports, but also draw inferences from qualitative oral and written reports. Majid responds that, for most organizations and managers, using a combination of approaches _________.

If employees or managers don't meet the standard, the first thing they're likely to accuse is_________ .

The accumulated end results of all the organization's work activities are called __________.

detail why control is important for managers. In what areas can the value of the control function be seen?

Rotana Hotels implements centralization of recruitment; paying special attention to recruitment prevents the company from hiring the wrong people and thus prevents mistakes being made in the future. This describes which type of control?

list and discuss three of the main performance control tools used for monitoring and measuring organizational performance.

When a performance indicator can't be stated in quantifiable terms, managers should __________.

The control process is a two- step process that compares actual performance against a standard and takes managerial action to correct deviations or inadequate standards.