Question 1

Studies of workers in the Middle East found that Lebanon and Morocco score highest on satisfaction.

Accepted Answer

A) True 
 B)False

Question 2

Arab "millennials" can be defined as those born______ .

Accepted Answer

A)  between 1930 and 1960 
B)  between 1960 and 2000 
C)  between the late 1970s and 2000 
D)  from 2000 onwards 
A)  between 1930 and 1960 
B)  between 1960 and 2000 
C)  between the late 1970s and 2000 
D)  from 2000 onwards

Question 3

Which Is It? (Scenario)
Marwan has been Lina's boss now for about six months. Recently, Lina had recommended firing Samir, one of her own staff, for his repeated "inability to get along with others." Marwan checked with Samir's coworkers, and none of them supported Lina's contention. In addition, several of Lina's peers had met with Marwan. Word of Samir's fate was getting out, and they wanted to let Marwan know that in the past, Lina had singled out other employees for persecution. When asked for specific problems with Samir, Lina mentioned that in addition to his attitude, he had been late several times recently. Marwan knew that Samir lived several miles away and that others had been late due to poor weather. Marwan did not know whether he should support Lina, his manager, or hold off and not fire Samir.
-Which factor of attribution theory was Marwan concerned about when he asked Samir's coworkers about Lina's observations about his attitude problem?

Accepted Answer

A)  consistency 
B)  distinctiveness 
C)  repeatedness 
D)  consensus 
A)  consistency 
B)  distinctiveness 
C)  repeatedness 
D)  consensus

Question 4

Employees who have a high internal locus of control ______.

Accepted Answer

A)  exhibit more satisfaction with their jobs 
B)  blame their bosses for poor performance 
C)  are more alienated from their work setting 
D)  are less involved in their jobs 
A)  exhibit more satisfaction with their jobs 
B)  blame their bosses for poor performance 
C)  are more alienated from their work setting 
D)  are less involved in their jobs

Question 5

Which of the following is not associated with the study of individuals?

Accepted Answer

A)  perception 
B)  roles 
C)  attitudes 
D)  motivation 
A)  perception 
B)  roles 
C)  attitudes 
D)  motivation

Question 6

Organizational behavior provides managers with considerable insights into hidden aspects of the organization, which include ________.

Accepted Answer

A)  strategies 
B)  structure 
C)  informal interactions 
D)  policies and procedures 
A)  strategies 
B)  structure 
C)  informal interactions 
D)  policies and procedures

Question 7

______is a personality trait that measures an individual's ability to adjust his or her behavior to external situational factors.

Accepted Answer

A)  Locus of control 
B)  Self- esteem 
C)  Self- monitoring 
D)  Machiavellianism 
A)  Locus of control 
B)  Self- esteem 
C)  Self- monitoring 
D)  Machiavellianism

Question 8

________is the failure to report to work.

Accepted Answer

A)  Turnover 
B)  Absenteeism 
C)  Negligence 
D)  Tardiness 
A)  Turnover 
B)  Absenteeism 
C)  Negligence 
D)  Tardiness

Question 9

________is employees' general belief that their organization values their contribution and cares about their well- being.

Accepted Answer

A)  Organizational commitment 
B)  Job involvement 
C)  Cognitive dissonance 
D)  Perceived organizational support 
A)  Organizational commitment 
B)  Job involvement 
C)  Cognitive dissonance 
D)  Perceived organizational support

Question 10

Usually, the term attitude refers only to the________ component.

Accepted Answer

A)  behavioral 
B)  affective 
C)  emotive 
D)  cognitive 
A)  behavioral 
B)  affective 
C)  emotive 
D)  cognitive

Question 11

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on what aspect of the MBTI?

Accepted Answer

A)  feeling 
B)  intuitive 
C)  introvert 
D)  sensing 
A)  feeling 
B)  intuitive 
C)  introvert 
D)  sensing

Question 12

Mentoring Careers (Scenario)
Jamal was glad to see the high school interns come and work in his office-and glad to see them go. It was not that he did not enjoy their company or that they did not work hard and attempt to perform at a high level, but many times he had seen kids come into his plant determined to be in a particular occupation that did not suit them. It was both frustrating and sad to see them try so hard at something they did not like and were not good at performing. So, for this next group of five interns, he decided to do something different. He did a little research and found out about Holland's Typology of Personality and Vocational Preference. Then, as the interns arrived, he asked them to take the test to help guide them into occupations for which they may better be suited.
-The testing indicated that Sawsan prefers coordinated physical activity and that she is basically shy, stable, and conforming. Which of the following occupations is not a potentially good match for her?

Accepted Answer

A)  biologist 
B)  mechanic 
C)  assembly- line worker 
D)  drill press operator 
A)  biologist 
B)  mechanic 
C)  assembly- line worker 
D)  drill press operator

Question 13

What does research evidence suggest about the statement, "Happy workers are productive workers"?

Accepted Answer

A)  We can say with some certainty that the correlation between satisfaction and productivity is fairly strong. 
B)  There is strong supportive evidence since the Hawthorne Studies. 
C)  It's false. Instead, productive workers are least happy. 
D)  There is no relationship between the two variables. 
A)  We can say with some certainty that the correlation between satisfaction and productivity is fairly strong. 
B)  There is strong supportive evidence since the Hawthorne Studies. 
C)  It's false. Instead, productive workers are least happy. 
D)  There is no relationship between the two variables.

Question 14

The Big Five Model of personality includes all of the following except ______.

Accepted Answer

A)  extroversion 
B)  conscientiousness 
C)  agreeableness 
D)  social interaction 
A)  extroversion 
B)  conscientiousness 
C)  agreeableness 
D)  social interaction

Question 15

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________.

Accepted Answer

A)  global commitment 
B)  job involvement 
C)  job satisfaction 
D)  organizational commitment 
A)  global commitment 
B)  job involvement 
C)  job satisfaction 
D)  organizational commitment

Question 16

If you believe that you control your own destiny, then your personality would be described as having a(n)______ .

Accepted Answer

A)  high self- esteem 
B)  internal locus of control 
C)  high Machiavellianism score 
D)  external locus of control 
A)  high self- esteem 
B)  internal locus of control 
C)  high Machiavellianism score 
D)  external locus of control

Question 17

A person who can adapt and adjust behavior to external factors has______ .

Accepted Answer

A)  high self- monitoring 
B)  low self- esteem 
C)  high risk- taking 
D)  internal locus of control 
A)  high self- monitoring 
B)  low self- esteem 
C)  high risk- taking 
D)  internal locus of control

Question 18

The New Supervisor (Scenario)
Dawood is a new supervisor and has been assigned to supervise a group of manufacturing operatives. As he begins his job, he observes the employees under his supervision. These employees have been working for several years in this company. The attitude of each employee is different.
-One of Dawood's subordinates seems to identify with the organization and its goals. He also appears to maintain membership in the organization. This is an example of______ .

Accepted Answer

A)  job involvement 
B)  job satisfaction 
C)  global commitment 
D)  organizational commitment 
A)  job involvement 
B)  job satisfaction 
C)  global commitment 
D)  organizational commitment

Question 19

The New Supervisor (Scenario)
Dawood is a new supervisor and has been assigned to supervise a group of manufacturing operatives. As he begins his job, he observes the employees under his supervision. These employees have been working for several years in this company. The attitude of each employee is different.
-Two other employees do not work well together because of their opposing political affiliations. They are allowing the______ component of their attitudes to control their attitude.

Accepted Answer

A)  behavioral 
B)  practices 
C)  cognitive 
D)  affective 
A)  behavioral 
B)  practices 
C)  cognitive 
D)  affective

Question 20

Turnover is the failure to report to work.

Accepted Answer

A) True 
 B)False

Studies of workers in the Middle East found that Lebanon and Morocco score highest on satisfaction.

Arab "millennials" can be defined as those born______ .

Employees who have a high internal locus of control ______.

Which of the following is not associated with the study of individuals?

Organizational behavior provides managers with considerable insights into hidden aspects of the organization, which include ________.

______is a personality trait that measures an individual's ability to adjust his or her behavior to external situational factors.

________is the failure to report to work.

________is employees' general belief that their organization values their contribution and cares about their well- being.

Usually, the term attitude refers only to the________ component.

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on what aspect of the MBTI?

What does research evidence suggest about the statement, "Happy workers are productive workers"?

The Big Five Model of personality includes all of the following except ______.

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________.

If you believe that you control your own destiny, then your personality would be described as having a(n)______ .

A person who can adapt and adjust behavior to external factors has______ .

Turnover is the failure to report to work.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Organisational Structure and Design

Managing Human Resources

Managing Teams

Managing Change and Innovation

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters

Exam 13: Understanding Individual Behaviour

Studies of workers in the Middle East found that Lebanon and Morocco score highest on satisfaction.

Arab "millennials" can be defined as those born______ .

Employees who have a high internal locus of control ______.

Which of the following is not associated with the study of individuals?

Organizational behavior provides managers with considerable insights into hidden aspects of the organization, which include ________.

______is a personality trait that measures an individual's ability to adjust his or her behavior to external situational factors.

________is the failure to report to work.

________is employees' general belief that their organization values their contribution and cares about their well- being.

Usually, the term attitude refers only to the________ component.

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on what aspect of the MBTI?

What does research evidence suggest about the statement, "Happy workers are productive workers"?

The Big Five Model of personality includes all of the following except ______.

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's ________.

If you believe that you control your own destiny, then your personality would be described as having a(n)______ .

A person who can adapt and adjust behavior to external factors has______ .

Turnover is the failure to report to work.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Organisational Structure and Design

Managing Human Resources

Managing Teams

Managing Change and Innovation

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters