Exam 13: Understanding Individual Behaviour

The MBTI assesses style of making decisions as________ .

The Unhappy Employee (Scenario) Mariam is not happy in her current employment. Her job requires that she attempt to sell some products that she feels are inferior to other products in her product line. Mariam has a quota that requires that she sell both high- and low- quality products before she can receive her commission. In her opinion, the lower quality products are overpriced. -Although Mariam sells both products, she is torn between her beliefs and the actions she must take. This inconsistency or incompatibility is known as ______.

The MBTI assesses preferences for decision making as________ .

A person who rates high on Holland's social scale would probably find a good match with which of the following jobs?

If your boss could be described as flexible, adaptable, and tolerant, he or she would probably score high on what aspect of the MBTI?

The New Supervisor (Scenario) Dawood is a new supervisor and has been assigned to supervise a group of manufacturing operatives. As he begins his job, he observes the employees under his supervision. These employees have been working for several years in this company. The attitude of each employee is different. -One employee's attitude is shaped heavily by his beliefs and knowledge of the company's views of unions. Dawood feels this employee centers on the______ component of his attitude.

The Perceptive Manager (Scenario) Rami has been a manager for several years. He has several employees who work directly for him. Rami tries to understand these employees so that he can help them do a better job, motivate them, and understand their needs better. -An employee has a bad habit of being late for work. Rami gets the employee to commit to be on time three days one week, four days the next, and on time each day the following week.______ is the term used to describe Rami's motivation technique for this employee.

______theory explains how we judge people differently depending on what meaning we attribute to a given behavior.

What is a key point of Holland's theory?

Because of globalization, managers are more interested in understanding the impact of________ on people's behavior.

Just Your Type Employees (Scenario) Ramzi has recently been promoted to manager of a group of 13 scientists. All of his employees are well educated and have been with the company for a minimum of three years. In an attempt to learn more about the employees and to better assign them to jobs that they will enjoy, he has administered the Myers- Briggs Type Indicator (MBTI). -George dislikes telling people unpleasant things and relates well to most people. George tends to be______ .

An Interesting Group (Scenario) Ruba has her hands full. She recently took over managing the technical support group at her company and immediately noticed that her supervisors represent an unusual collection of personalities. She was having a problem understanding them and called the human resource department who referred her to a local psychologist. The psychologist suggested that she do some "low- key" testing. Ruba agreed, as she felt she had no other way of understanding her supervisors. The testing was completed and Ruba reviewed the results of the information. -Though clearly capable, Mariam does not seem to like herself. Her results indicate an unwillingness to take risks in job selection, and she seems very susceptible to evaluations from other people. Together, these findings indicate that Mariam is _______.

In the statement, "The highway is very busy at 5 P.M. and is scary to drive, so I'll wait until 7 P.M. to go home," the phrase, "so I'll wait until 7 P.M. to go home," represents which component of an attitude?

________is a performance measure of both efficiency and effectiveness of employees.

Cognitive dissonance theory seeks to explain the correlated relationship between the affective, cognitive, and behavioral components of attitudes.

Which of the following is true concerning personality types and national cultures?

The cognitive dissonance theory proposed that the desire to reduce dissonance is determined by________ .

What are the three factors that act to shape and sometimes distort perception?

People with high self- esteem ______.

If you like yourself, then your personality would be described as having a(n) _______.