Exam 10: Improving Communication Climates

INSTRUCTIONS for questions 109-113: Match each statement below with the appropriate face-honoring behaviors. -"I'd love to know what you think about this idea.I'll be considering input through Friday."

(Multiple Choice)

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Question 61

The most confirming type of message is acknowledgement.

(True/False)

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Question 62

Tangential responses are one type of disconfirming message.

(True/False)

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Question 63

"Rankism" best relates to which of these behaviors?

(Multiple Choice)

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Question 64

According to research findings about defensiveness, when one person in a dyad acts in a defensive manner

(Multiple Choice)

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Question 65

What Gibb describes as "spontaneity" means saying the first thing that comes into your mind.

(True/False)

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Question 66

"You are such a couch potato" is an example of what Gibb defense-arousing behavior?

(Multiple Choice)

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Question 67

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"It seems like something is bothering you."

(Multiple Choice)

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Question 68

The responsibility for reducing defensiveness in an interpersonal exchange belongs only to the person receiving criticism.

(True/False)

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Question 69

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"You seem pretty sure of yourself."

(Multiple Choice)

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Question 70

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"You're smoking again after you said you were quitting."

(Multiple Choice)

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Question 71

A confirming response may

(Multiple Choice)

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Question 72

In order to be successful in real life, we should try to word our assertive messages as closely as we can to the authors' examples.

(True/False)

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Question 73

Cassie felt ignored because Jaime kept playing on his phone during their lunch together.This example best illustrates which type of disconfirming message?

(Multiple Choice)

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Question 74

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"Gene didn't call at the usual time."

(Multiple Choice)

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Question 75

The most damaging kind of disconfirming response is disagreeing with the other person.

(True/False)

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Question 76

Lilly calls Cameron to invite her to a party, leaving the message on Cameron's voicemail.After two days, Cameron still hasn't returned Lilly's call.Lilly might interpret this as what type of response?

(Multiple Choice)

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Question 77

Clicking "like" on someone's Facebook post can be a way to send a confirming message.

(True/False)

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Question 78

A reciprocating communication pattern in which each person's message reinforces the other's is called a(n)

(Multiple Choice)

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Question 79

Which of these behaviors is characterized by the use of "we" language?

(Multiple Choice)

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Question 80

Showing 61 - 80 of 138

INSTRUCTIONS for questions 109-113: Match each statement below with the appropriate face-honoring behaviors. -"I'd love to know what you think about this idea.I'll be considering input through Friday."

The most confirming type of message is acknowledgement.

Tangential responses are one type of disconfirming message.

"Rankism" best relates to which of these behaviors?

According to research findings about defensiveness, when one person in a dyad acts in a defensive manner

What Gibb describes as "spontaneity" means saying the first thing that comes into your mind.

"You are such a couch potato" is an example of what Gibb defense-arousing behavior?

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"It seems like something is bothering you."

The responsibility for reducing defensiveness in an interpersonal exchange belongs only to the person receiving criticism.

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"You seem pretty sure of yourself."

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"You're smoking again after you said you were quitting."

A confirming response may

In order to be successful in real life, we should try to word our assertive messages as closely as we can to the authors' examples.

Cassie felt ignored because Jaime kept playing on his phone during their lunch together.This example best illustrates which type of disconfirming message?

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"Gene didn't call at the usual time."

The most damaging kind of disconfirming response is disagreeing with the other person.

Lilly calls Cameron to invite her to a party, leaving the message on Cameron's voicemail.After two days, Cameron still hasn't returned Lilly's call.Lilly might interpret this as what type of response?

Clicking "like" on someone's Facebook post can be a way to send a confirming message.

A reciprocating communication pattern in which each person's message reinforces the other's is called a(n)

Which of these behaviors is characterized by the use of "we" language?

A First Look at Interpersonal Communication

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Listening

Communication and Relational Dynamics

Communication in Close Relationships

Managing Interpersonal Conflicts

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