Question 1

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format.
-"I'm uncomfortable about that."

Accepted Answer

A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention 
A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention

Question 2

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format.
-"I just want you to know how much this affects me."

Accepted Answer

A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention 
A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention

Question 3

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format.
-"You shouldn't expect me to help you out again."

Accepted Answer

A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention 
A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention

Question 4

Argumentativeness is actually admired in some, and is associated with a number of positive attributes.

Accepted Answer

A) True 
 B)False

Question 5

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format.
-"I'd like to know whether you are angry."

Accepted Answer

A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention 
A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention

Question 6

Incongruous responses contain two messages that seem to deny or contradict each other.

Accepted Answer

A) True 
 B)False

Question 7

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format.
-"I'm happy you're coming."

Accepted Answer

A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention 
A) feeling 
B) behavior 
C) interpretation 
D) consequence 
E) intention

Question 8

The text suggested that you may react nondefensively to criticism by

Accepted Answer

A) asking for a "time-out." 
B) guessing about the specifics of a critic's remarks. 
C) criticizing yourself. 
D) giving the reasons for your behavior. 
E) telling the critic to stop. 
A) asking for a "time-out." 
B) guessing about the specifics of a critic's remarks. 
C) criticizing yourself. 
D) giving the reasons for your behavior. 
E) telling the critic to stop.

Question 9

Disconfirming responses loaded with clichés and other statements that never truly respond to the speaker are called

Accepted Answer

A) impervious. 
B) interrupting. 
C) irrelevant. 
D) tangential. 
E) impersonal. 
A) impervious. 
B) interrupting. 
C) irrelevant. 
D) tangential. 
E) impersonal.

Question 10

Asking for more information from your critics as a way to respond nondefensively means you need to be prepared to accept the comments.

Accepted Answer

A) True 
 B)False

Question 11

When you respond nondefensively to criticism, you can agree with the truth of what the critic is saying.

Accepted Answer

A) True 
 B)False

Question 12

A supportive climate usually results from the expression of empathy.

Accepted Answer

A) True 
 B)False

Question 13

It's okay to reword the assertive message format to suit your own particular style of speaking.

Accepted Answer

A) True 
 B)False

Question 14

Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.

Accepted Answer

A) True 
 B)False

Question 15

The assertive message format should always be used in the order given in your text for best results.

Accepted Answer

A) True 
 B)False

Question 16

Mercedes asks her boss if she can take Friday afternoon off to clear up some legal problems.Her boss replies, "Seems like everybody has problems these days." The boss's reply is an example of a(n)

Accepted Answer

A) impervious response. 
B) interrupting response. 
C) irrelevant response. 
D) tangential response. 
E) impersonal response. 
A) impervious response. 
B) interrupting response. 
C) irrelevant response. 
D) tangential response. 
E) impersonal response.

Question 17

In marriage, complaining is healthy, as long as the complaint is worded as a personal criticism rather than as a behavioral description.

Accepted Answer

A) True 
 B)False

Question 18

It's impossible to honestly accept the other person's point of view while maintaining your own position.

Accepted Answer

A) True 
 B)False

Question 19

Jenna says, "Sophia, I'm really upset about how we divide the cooking chores." Sophia retorts, "Speaking of cooking, my secretary brought in great cookies today." Sophia's response is an example of a(n)

Accepted Answer

A) impervious response. 
B) interrupting response. 
C) irrelevant response. 
D) impersonal response. 
E) tangential response. 
A) impervious response. 
B) interrupting response. 
C) irrelevant response. 
D) impersonal response. 
E) tangential response.

Question 20

The elements of an assertive message are

Accepted Answer

A) feeling, interpretation, assertion, and consequence. 
B) behavior, interpretation, feeling, assertion, and intention. 
C) behavior, assertion, aggression, and interpretation. 
D) behavior, interpretation, feeling, consequence, and intention. 
E) assertion, aggression, negotiation, interpretation, and intention. 
A) feeling, interpretation, assertion, and consequence. 
B) behavior, interpretation, feeling, assertion, and intention. 
C) behavior, assertion, aggression, and interpretation. 
D) behavior, interpretation, feeling, consequence, and intention. 
E) assertion, aggression, negotiation, interpretation, and intention.

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"I'm uncomfortable about that."

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"I just want you to know how much this affects me."

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"You shouldn't expect me to help you out again."

Argumentativeness is actually admired in some, and is associated with a number of positive attributes.

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"I'd like to know whether you are angry."

Incongruous responses contain two messages that seem to deny or contradict each other.

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"I'm happy you're coming."

The text suggested that you may react nondefensively to criticism by

Disconfirming responses loaded with clichés and other statements that never truly respond to the speaker are called

Asking for more information from your critics as a way to respond nondefensively means you need to be prepared to accept the comments.

When you respond nondefensively to criticism, you can agree with the truth of what the critic is saying.

A supportive climate usually results from the expression of empathy.

It's okay to reword the assertive message format to suit your own particular style of speaking.

Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.

The assertive message format should always be used in the order given in your text for best results.

Mercedes asks her boss if she can take Friday afternoon off to clear up some legal problems.Her boss replies, "Seems like everybody has problems these days." The boss's reply is an example of a(n)

In marriage, complaining is healthy, as long as the complaint is worded as a personal criticism rather than as a behavioral description.

It's impossible to honestly accept the other person's point of view while maintaining your own position.

Jenna says, "Sophia, I'm really upset about how we divide the cooking chores." Sophia retorts, "Speaking of cooking, my secretary brought in great cookies today." Sophia's response is an example of a(n)

The elements of an assertive message are

A First Look at Interpersonal Communication

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Listening

Communication and Relational Dynamics

Communication in Close Relationships

Managing Interpersonal Conflicts

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Exam 10: Improving Communication Climates

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"I'm uncomfortable about that."

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"I just want you to know how much this affects me."

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"You shouldn't expect me to help you out again."

Argumentativeness is actually admired in some, and is associated with a number of positive attributes.

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"I'd like to know whether you are angry."

Incongruous responses contain two messages that seem to deny or contradict each other.

INSTRUCTIONS for questions 120-138: Match the following statements with the appropriate part of the assertive message format. -"I'm happy you're coming."

The text suggested that you may react nondefensively to criticism by

Disconfirming responses loaded with clichés and other statements that never truly respond to the speaker are called

Asking for more information from your critics as a way to respond nondefensively means you need to be prepared to accept the comments.

When you respond nondefensively to criticism, you can agree with the truth of what the critic is saying.

A supportive climate usually results from the expression of empathy.

It's okay to reword the assertive message format to suit your own particular style of speaking.

Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.

The assertive message format should always be used in the order given in your text for best results.

Mercedes asks her boss if she can take Friday afternoon off to clear up some legal problems.Her boss replies, "Seems like everybody has problems these days." The boss's reply is an example of a(n)

In marriage, complaining is healthy, as long as the complaint is worded as a personal criticism rather than as a behavioral description.

It's impossible to honestly accept the other person's point of view while maintaining your own position.

Jenna says, "Sophia, I'm really upset about how we divide the cooking chores." Sophia retorts, "Speaking of cooking, my secretary brought in great cookies today." Sophia's response is an example of a(n)

The elements of an assertive message are

A First Look at Interpersonal Communication

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Listening

Communication and Relational Dynamics

Communication in Close Relationships

Managing Interpersonal Conflicts

Filters