Question 1

In a vertical structure, narrow spans of control build a(n) ________ organization with many reporting levels.

Accepted Answer

A)  flat 
B)  wide 
C)  tall 
D)  decentralized 
E)  informal 
A)  flat 
B)  wide 
C)  tall 
D)  decentralized 
E)  informal

Question 2

Information conveyed by a conventional organization chart includes the

Accepted Answer

A)  work performed by each unit in the organization. 
B)  products manufactured by the organization. 
C)  manner in which decisions are made in the organization. 
D)  geographical location of the organization. 
E)  method in which the organization will interact with the external environment. 
A)  work performed by each unit in the organization. 
B)  products manufactured by the organization. 
C)  manner in which decisions are made in the organization. 
D)  geographical location of the organization. 
E)  method in which the organization will interact with the external environment.

Question 3

In the context of horizontal structure of a firm, ________ are those that have responsibility for the principal activities of the firm.

Accepted Answer

A)  staff departments 
B)  public relation divisions 
C)  geographic divisions 
D)  line departments 
E)  human resource divisions 
A)  staff departments 
B)  public relation divisions 
C)  geographic divisions 
D)  line departments 
E)  human resource divisions

Question 4

A ________ organization has departmentalization that groups units around products, customers, or geographic regions.

Accepted Answer

A)  divisional 
B)  centralized 
C)  network 
D)  functional 
E)  virtual 
A)  divisional 
B)  centralized 
C)  network 
D)  functional 
E)  virtual

Question 5

In an organization, when there are many subunits and many specialists who think differently, differentiation is said to be high.

Accepted Answer

A) True 
 B)False

Question 6

________ is the production of both high-volume and high-variety products at the same time.

Accepted Answer

A)  Lean manufacturing 
B)  Mass customization 
C)  Just-in-time production 
D)  Large batch technology 
E)  Continuous process technology 
A)  Lean manufacturing 
B)  Mass customization 
C)  Just-in-time production 
D)  Large batch technology 
E)  Continuous process technology

Question 7

________ use(s) statistical tools to analyze the causes of product defects.

Accepted Answer

A)  Six sigma quality 
B)  The quality adjustment method 
C)  Mass inspection 
D)  Mutual adjustment 
E)  Just-in-time operations 
A)  Six sigma quality 
B)  The quality adjustment method 
C)  Mass inspection 
D)  Mutual adjustment 
E)  Just-in-time operations

Question 8

Trident Sports Inc. manufactures and distributes athletic wear, sporting equipment, and protective sports gear worldwide. They are departmentalized based on products sold to professional athletes, products sold to people who pursue sports only for leisure, and products sold to sports teams. Which approach to departmentalization does the company follow?

Accepted Answer

A)  geographic 
B)  functional 
C)  matrix 
D)  customer 
E)  product 
A)  geographic 
B)  functional 
C)  matrix 
D)  customer 
E)  product

Question 9

The unity-of-command principle states that a person should have

Accepted Answer

A)  multiple managers. 
B)  only one boss. 
C)  no boss. 
D)  only two bosses. 
E)  several bosses. 
A)  multiple managers. 
B)  only one boss. 
C)  no boss. 
D)  only two bosses. 
E)  several bosses.

Question 10

A disadvantage of a matrix organization is that

Accepted Answer

A)  managers who share subordinates may jockey for power. 
B)  people may care more about their own function than about the company as a whole. 
C)  higher management levels are overloaded with operational decisions. 
D)  resource utilization becomes inefficient because resources are not shared. 
E)  employees may fail to focus on overall product quality and customer satisfaction. 
A)  managers who share subordinates may jockey for power. 
B)  people may care more about their own function than about the company as a whole. 
C)  higher management levels are overloaded with operational decisions. 
D)  resource utilization becomes inefficient because resources are not shared. 
E)  employees may fail to focus on overall product quality and customer satisfaction.

Question 11

________ is one of the strategies that managers can use to cope with high uncertainty and heavy information demand's in today's environments.

Accepted Answer

A)  Limiting horizontal relationships 
B)  Reducing the need for information 
C)  Avoiding dependence on the experience of the organization's human needs 
D)  Cutting spending on information systems 
E)  Eliminating slack resources 
A)  Limiting horizontal relationships 
B)  Reducing the need for information 
C)  Avoiding dependence on the experience of the organization's human needs 
D)  Cutting spending on information systems 
E)  Eliminating slack resources

Question 12

A characteristic of a high-involvement organization is that ________

Accepted Answer

A)  employee participation in decision making is limited. 
B)  the organization has a flat, decentralized structure built around a customer, good, or service. 
C)  the employees at lower levels of management are not held accountable for delivering a good or service. 
D)  people who try to expand their skills beyond their job profile are discouraged. 
E)  much of the work is done independently by experts in the top management. 
A)  employee participation in decision making is limited. 
B)  the organization has a flat, decentralized structure built around a customer, good, or service. 
C)  the employees at lower levels of management are not held accountable for delivering a good or service. 
D)  people who try to expand their skills beyond their job profile are discouraged. 
E)  much of the work is done independently by experts in the top management.

Question 13

In the context of a firm's vertical structure, a powerful trend for U.S. businesses over the past few decades has been to

Accepted Answer

A)  reduce the number of hierarchical layers. 
B)  replace flat organizational structures with tall organizational structures. 
C)  increase the number of reporting levels. 
D)  increase formalization. 
E)  limit decision-making authority to top management. 
A)  reduce the number of hierarchical layers. 
B)  replace flat organizational structures with tall organizational structures. 
C)  increase the number of reporting levels. 
D)  increase formalization. 
E)  limit decision-making authority to top management.

Question 14

A ________ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

Accepted Answer

A)  modular network 
B)  mechanistic organization 
C)  divisional organization 
D)  functional organization 
E)  hierarchical network 
A)  modular network 
B)  mechanistic organization 
C)  divisional organization 
D)  functional organization 
E)  hierarchical network

Question 15

David does not want a management position. He is highly respected by clients, competitors, and co-workers, due to his expertise, experience, and personal qualities. When a major business decision is required, even the division manager above David in the hierarchy asks David's opinion. Even though David has no formal management authority, he has ________ authority.

Accepted Answer

A)  divisional 
B)  unity-of-command 
C)  centralized 
D)  decentralized 
E)  informal 
A)  divisional 
B)  unity-of-command 
C)  centralized 
D)  decentralized 
E)  informal

Question 16

In a(n) ________ organization, managers encourage employees to work more as teammates than as subordinates who take orders from the boss.

Accepted Answer

A)  organic 
B)  hierarchical 
C)  bureaucratic 
D)  mechanistic 
E)  formal 
A)  organic 
B)  hierarchical 
C)  bureaucratic 
D)  mechanistic 
E)  formal

Question 17

Sabrina manages a factory that manufactures automotive wiring harnesses. Her customers require that their suppliers be ________ certified, so that the suppliers' products are compliant with specified voluntary quality standards-standards that are recognized worldwide.

Accepted Answer

A)  Sarbanes-Oxley 
B)  ISO 9001 
C)  small batch 
D)  large batch 
E)  JIT 
A)  Sarbanes-Oxley 
B)  ISO 9001 
C)  small batch 
D)  large batch 
E)  JIT

Question 18

What are the ISO 9001 standards and how do they apply to management systems of publicly traded companies?

Accepted Answer

ISO 9001 is a series of voluntary qualit

Question 19

Differentiate between traditional factories and flexible factories.

Accepted Answer

As the name implies, flexible factories

Question 20

Briefly describe the three basic technologies that characterize how work is done in service as well as manufacturing companies.

Accepted Answer

According to Joan Woodward, three basic

In a vertical structure, narrow spans of control build a(n) ________ organization with many reporting levels.

Information conveyed by a conventional organization chart includes the

In the context of horizontal structure of a firm, ________ are those that have responsibility for the principal activities of the firm.

A ________ organization has departmentalization that groups units around products, customers, or geographic regions.

In an organization, when there are many subunits and many specialists who think differently, differentiation is said to be high.

________ is the production of both high-volume and high-variety products at the same time.

________ use(s) statistical tools to analyze the causes of product defects.

The unity-of-command principle states that a person should have

A disadvantage of a matrix organization is that

________ is one of the strategies that managers can use to cope with high uncertainty and heavy information demand's in today's environments.

A characteristic of a high-involvement organization is that ________

In the context of a firm's vertical structure, a powerful trend for U.S. businesses over the past few decades has been to

A ________ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

In a(n) ________ organization, managers encourage employees to work more as teammates than as subordinates who take orders from the boss.

Sabrina manages a factory that manufactures automotive wiring harnesses. Her customers require that their suppliers be ________ certified, so that the suppliers' products are compliant with specified voluntary quality standards-standards that are recognized worldwide.

What are the ISO 9001 standards and how do they apply to management systems of publicly traded companies?

Differentiate between traditional factories and flexible factories.

Briefly describe the three basic technologies that characterize how work is done in service as well as manufacturing companies.

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 7: Organizing for Success

In a vertical structure, narrow spans of control build a(n) ________ organization with many reporting levels.

Information conveyed by a conventional organization chart includes the

In the context of horizontal structure of a firm, ________ are those that have responsibility for the principal activities of the firm.

A ________ organization has departmentalization that groups units around products, customers, or geographic regions.

In an organization, when there are many subunits and many specialists who think differently, differentiation is said to be high.

________ is the production of both high-volume and high-variety products at the same time.

________ use(s) statistical tools to analyze the causes of product defects.

The unity-of-command principle states that a person should have

A disadvantage of a matrix organization is that

________ is one of the strategies that managers can use to cope with high uncertainty and heavy information demand's in today's environments.

A characteristic of a high-involvement organization is that ________

In the context of a firm's vertical structure, a powerful trend for U.S. businesses over the past few decades has been to

A ________ is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment.

In a(n) ________ organization, managers encourage employees to work more as teammates than as subordinates who take orders from the boss.

Sabrina manages a factory that manufactures automotive wiring harnesses. Her customers require that their suppliers be ________ certified, so that the suppliers' products are compliant with specified voluntary quality standards-standards that are recognized worldwide.

What are the ISO 9001 standards and how do they apply to management systems of publicly traded companies?

Differentiate between traditional factories and flexible factories.

Briefly describe the three basic technologies that characterize how work is done in service as well as manufacturing companies.

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters