Exam 13: Dealing With Employeemdashmanagement Issues and Relations

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Decertification of a union is a government responsibility.

(True/False)
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Some provinces have legislation banning the use of_______ or scabs as unions call them,during a strike.

(Multiple Choice)
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In recent years,the emergence of_______ has changed the nature of work and threatened the jobs of many workers.

(Multiple Choice)
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Under a closed shop arrangement,a company agrees to hire only workers who already belong to a union.

(True/False)
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In a(n)_______,all of the members are skilled specialists in a particular trade.

(Multiple Choice)
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Union membership has declined in recent years.What has led to this decline,and what can unions do to turn this trend around?

(Essay)
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The unionization rate is also known as the coverage rate.

(True/False)
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The rate of unionization is high in the public sector and low in the private sector.

(True/False)
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Tactics used by management when collective bargaining breaks down include injunctions and lockouts.

(True/False)
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A(n)_______boycott is an attempt by labour to convince others to stop doing business with a firm that is the subject of a primary boycott.

(Multiple Choice)
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Labour unions were largely responsible for:

(Multiple Choice)
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Most historians view the union movement in Canada as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20th century.

(True/False)
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CEOs only earn high salaries and bonuses when their companies earn substantial profits.

(True/False)
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Federal legislation applies to unions and labour-management relations in which businesses?

(Multiple Choice)
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Strikes have become a very frequently used labour tactic.

(True/False)
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Critics of labour unions argue that unions are no longer needed to protect workers from abusive and unfair treatment because:

(Multiple Choice)
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Conciliation is the last step undertaken in the bargaining zone.

(True/False)
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The Zendor Corporation operates a manufacturing plant in Bellridge.The work is arranged in an assembly line and is performed by semi-skilled and unskilled workers.These workers are looking into obtaining union representation.The type of union they would belong to would be classified an industrial union.

(True/False)
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The majority of grievances are handled by shop stewards and supervisory-level managers.

(True/False)
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Anna believes that her manager violated the terms of the negotiated labour-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:

(Multiple Choice)
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