Question 1

A(n)_______is a court order directing someone to do something or to refrain from doing something.

Accepted Answer

A) injunction 
B) judicial encyclical 
C) restrictive covenant 
D) declaratory judgment 
A) injunction 
B) judicial encyclical 
C) restrictive covenant 
D) declaratory judgment A

Question 2

According to management consultant Peter Drucker:

Accepted Answer

A) the annual pay for top executives should include a small guaranteed salary but should include a very large bonus in years where the firm earns higher profits than competitors. 
B) CEOs should not earn much more than 20 times the earnings of their companies' lowest paid employees. 
C) top executives are entitled to any level of pay they can negotiate with their board of directors. 
D) all bonuses paid to CEOs should be tied to long-run increases in market share. 
A) the annual pay for top executives should include a small guaranteed salary but should include a very large bonus in years where the firm earns higher profits than competitors. 
B) CEOs should not earn much more than 20 times the earnings of their companies' lowest paid employees. 
C) top executives are entitled to any level of pay they can negotiate with their board of directors. 
D) all bonuses paid to CEOs should be tied to long-run increases in market share. B

Question 3

All of the following topics are generally covered in a negotiated labour-management agreement  except :

Accepted Answer

A) wages. 
B) salaries of managers. 
C) grievance procedure. 
D) union recognition. 
A) wages. 
B) salaries of managers. 
C) grievance procedure. 
D) union recognition. B

Question 4

Labour Day was inspired by the first significant worker demonstration in 1872.

Accepted Answer

A) True 
 B)False

Question 5

is the process by which representatives of a union meet with representatives of management to negotiate a labour contract for workers.

Accepted Answer

A) Arbitration 
B) Collective bargaining 
C) Mediation 
D) Mutual conciliation 
A) Arbitration 
B) Collective bargaining 
C) Mediation 
D) Mutual conciliation

Question 6

In a "work-to-rule" campaign,actions undertaken by unionized employees would tend to

Accepted Answer

A) decrease the productivity of workers resulting in a decrease in profits. 
B) be supported by management as employees are going out of their way to ensure customers are being well served. 
C) increase morale among workers as they are taking all scheduled breaks. 
D) improve the workplace safety record. 
A) decrease the productivity of workers resulting in a decrease in profits. 
B) be supported by management as employees are going out of their way to ensure customers are being well served. 
C) increase morale among workers as they are taking all scheduled breaks. 
D) improve the workplace safety record.

Question 7

is the process by which a union becomes recognized by the Labour Relation Board (LRB)as the bargaining agent for a group of employees.

Accepted Answer

A) Association 
B) Arbitration 
C) Affiliation 
D) Certification 
A) Association 
B) Arbitration 
C) Affiliation 
D) Certification

Question 8

Arbitration is an agreement to bring in an impartial third party to render a binding decision in a labour dispute.

Accepted Answer

A) True 
 B)False

Question 9

Dr.Kwan,a professor at a local university,has been working with the union leaders and management at XYZ Corporation to help the two sides resolve differences over desired wage levels for a new contract.First,he met with each side privately to determine any common ground for agreement.For the past week,he has worked with representatives from each side to promote communication and compromise at the bargaining table.Dr.Kwan is a(n):

Accepted Answer

A) arbitrator. 
B) shop steward. 
C) mediator. 
D) fact finder. 
A) arbitrator. 
B) shop steward. 
C) mediator. 
D) fact finder.

Question 10

Geraldo works on the assembly line for a major automobile manufacturer.He was hired for the job without any specific training or skill.Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill.Geraldo belongs to a(n):

Accepted Answer

A) craft union. 
B) assembly union. 
C) industrial union. 
D) traditional union. 
A) craft union. 
B) assembly union. 
C) industrial union. 
D) traditional union.

Question 11

Under an agency shop agreement,only union members are represented at the bargaining table.

Accepted Answer

A) True 
 B)False

Question 12

In the future,more workers are expected to be involved in the task of caring for an aging relative.

Accepted Answer

A) True 
 B)False

Question 13

Margaret is part of a team of union members that is meeting with representatives of her company's management in an effort to negotiate a labour contract for the workers that her union represents.Margaret is participating in a process known as:

Accepted Answer

A) management by objectives. 
B) arbitration. 
C) collective bargaining. 
D) certification discussions. 
A) management by objectives. 
B) arbitration. 
C) collective bargaining. 
D) certification discussions.

Question 14

The lockout is one of the tactics unions frequently use when collective bargaining breaks down.

Accepted Answer

A) True 
 B)False

Question 15

A(n)_______occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labour dispute.

Accepted Answer

A) embargo 
B) primary boycott 
C) injunction 
D) wildcat strike 
A) embargo 
B) primary boycott 
C) injunction 
D) wildcat strike

Question 16

The key difference between an agency shop and an open shop is that in an agency shop:

Accepted Answer

A) workers must join the union within a stipulated time period (usually 30,60,or 90 days)in order to keep their jobs,but in an open shop the workers are not required to join the union. 
B) workers must agree not to join a union in order to keep their jobs while in an open shop workers are free to join a union if they wish,but they are not required to do so. 
C) workers who do not join the union must pay a fee or regular dues,while in an open shop workers who choose not to join the union do not have to pay any union fees or dues. 
D) the union is restricted to a limited number of employees who perform specific types of jobs,but in an open shop membership in the union is available to all workers. 
A) workers must join the union within a stipulated time period (usually 30,60,or 90 days)in order to keep their jobs,but in an open shop the workers are not required to join the union. 
B) workers must agree not to join a union in order to keep their jobs while in an open shop workers are free to join a union if they wish,but they are not required to do so. 
C) workers who do not join the union must pay a fee or regular dues,while in an open shop workers who choose not to join the union do not have to pay any union fees or dues. 
D) the union is restricted to a limited number of employees who perform specific types of jobs,but in an open shop membership in the union is available to all workers.

Question 17

The negotiated labour-management agreement clarifies the terms and conditions under which labour and management agree to function over a specified period of time.

Accepted Answer

A) True 
 B)False

Question 18

The ability to buy company stock at a set price at a later date is known as what?

Accepted Answer

A) restricted stock 
B) stock options 
C) stock parking 
D) shorting stock 
A) restricted stock 
B) stock options 
C) stock parking 
D) shorting stock

Question 19

The recent decades were a period when union membership increased at a significant rate.

Accepted Answer

A) True 
 B)False

Question 20

Collective bargaining is the process by which representatives of the union and management attempt to negotiate a contract for workers.

Accepted Answer

A) True 
 B)False

A(n)_______is a court order directing someone to do something or to refrain from doing something.

According to management consultant Peter Drucker:

All of the following topics are generally covered in a negotiated labour-management agreement except :

Labour Day was inspired by the first significant worker demonstration in 1872.

is the process by which representatives of a union meet with representatives of management to negotiate a labour contract for workers.

In a "work-to-rule" campaign,actions undertaken by unionized employees would tend to

is the process by which a union becomes recognized by the Labour Relation Board (LRB)as the bargaining agent for a group of employees.

Arbitration is an agreement to bring in an impartial third party to render a binding decision in a labour dispute.

Geraldo works on the assembly line for a major automobile manufacturer.He was hired for the job without any specific training or skill.Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill.Geraldo belongs to a(n):

Under an agency shop agreement,only union members are represented at the bargaining table.

In the future,more workers are expected to be involved in the task of caring for an aging relative.

Margaret is part of a team of union members that is meeting with representatives of her company's management in an effort to negotiate a labour contract for the workers that her union represents.Margaret is participating in a process known as:

The lockout is one of the tactics unions frequently use when collective bargaining breaks down.

A(n)_______occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labour dispute.

The key difference between an agency shop and an open shop is that in an agency shop:

The negotiated labour-management agreement clarifies the terms and conditions under which labour and management agree to function over a specified period of time.

The ability to buy company stock at a set price at a later date is known as what?

The recent decades were a period when union membership increased at a significant rate.

Collective bargaining is the process by which representatives of the union and management attempt to negotiate a contract for workers.

The Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business Appendix a Working Within the Legal Environment of Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management Appendix C Managing Risk

The Financial Services Industry in Canada

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Exam 13: Dealing With Employeemdashmanagement Issues and Relations

A(n)_______is a court order directing someone to do something or to refrain from doing something.

According to management consultant Peter Drucker:

All of the following topics are generally covered in a negotiated labour-management agreement except :

Labour Day was inspired by the first significant worker demonstration in 1872.

is the process by which representatives of a union meet with representatives of management to negotiate a labour contract for workers.

In a "work-to-rule" campaign,actions undertaken by unionized employees would tend to

is the process by which a union becomes recognized by the Labour Relation Board (LRB)as the bargaining agent for a group of employees.

Arbitration is an agreement to bring in an impartial third party to render a binding decision in a labour dispute.

Geraldo works on the assembly line for a major automobile manufacturer.He was hired for the job without any specific training or skill.Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill.Geraldo belongs to a(n):

Under an agency shop agreement,only union members are represented at the bargaining table.

In the future,more workers are expected to be involved in the task of caring for an aging relative.

Margaret is part of a team of union members that is meeting with representatives of her company's management in an effort to negotiate a labour contract for the workers that her union represents.Margaret is participating in a process known as:

The lockout is one of the tactics unions frequently use when collective bargaining breaks down.

A(n)_______occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labour dispute.

The key difference between an agency shop and an open shop is that in an agency shop:

The negotiated labour-management agreement clarifies the terms and conditions under which labour and management agree to function over a specified period of time.

The ability to buy company stock at a set price at a later date is known as what?

The recent decades were a period when union membership increased at a significant rate.

Collective bargaining is the process by which representatives of the union and management attempt to negotiate a contract for workers.

The Dynamic Business Environment

How Economic Issues Affect Business

Competing in Global Markets

The Role of Government in Business Appendix a Working Within the Legal Environment of Business

Ethics and Social Responsibility

Forms of Business Ownership

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Producing World-Class Goods and Services

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Managing the Marketing Mix: Product, Price, Place, and Promotion

Understanding Accounting and Financial Information

Financial Management Appendix C Managing Risk

The Financial Services Industry in Canada

Filters