Exam 13: Dealing With Employeemdashmanagement Issues and Relations
Exam 1: The Dynamic Business Environment237 Questions
Exam 2: How Economic Issues Affect Business192 Questions
Exam 3: Competing in Global Markets218 Questions
Exam 4: The Role of Government in Business Appendix a Working Within the Legal Environment of Business112 Questions
Exam 5: Ethics and Social Responsibility174 Questions
Exam 6: Forms of Business Ownership176 Questions
Exam 7: Entrepreneurship and Starting a Small Business207 Questions
Exam 8: Management and Leadership234 Questions
Exam 9: Structuring Organizations for Todays Challenges249 Questions
Exam 10: Producing World-Class Goods and Services187 Questions
Exam 11: Motivating Employees256 Questions
Exam 12: Human Resource Management: Finding and Keeping the Best Employees248 Questions
Exam 13: Dealing With Employeemdashmanagement Issues and Relations162 Questions
Exam 14: Marketing: Helping Buyers Buy213 Questions
Exam 15: Managing the Marketing Mix: Product, Price, Place, and Promotion296 Questions
Exam 16: Understanding Accounting and Financial Information265 Questions
Exam 17: Financial Management Appendix C Managing Risk268 Questions
Exam 18: The Financial Services Industry in Canada171 Questions
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A key difference between a mediator and an arbitrator is that:
(Multiple Choice)
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Union leaders plan to put little effort into recruiting unskilled workers.
(True/False)
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Management at Enomoto Enterprises has assigned Alberto to work at two different facilities,which will require him to commute an extra 25 miles on the days he must work at both plants.Alberto believes that the negotiated labour-management agreement requires the company to reimburse him for the extra mileage he has to drive but the management disagrees.Alberto has decided to file a charge that management is not abiding by the terms of the negotiated agreement.Alberto's complaint is called a grievance.
(True/False)
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The labour and management at the Brookwood Company have reached an impasse in their efforts to negotiate an acceptable labour-management agreement.The two sides have agreed to bring in an arbitrator.If the arbitrator issues a ruling that the union does not like,it can veto the decision.
(True/False)
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In a(n)_______shop,workers do not have to belong to a union before they are hired, but they must join a union within a specified period (usually a month)in order to keep their job.
(Multiple Choice)
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Most workers in Canada are protected by the employment laws of their province or territory.
(True/False)
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In theory,CEO compensation and bonuses were determined by the firm's profitability or an increase in its stock price.
(True/False)
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Unions call workers who cross the picket line during strikes as jayhawkers.
(True/False)
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is the use of a third party to encourage labour and management to continue negotiating in an effort to settle a labour dispute or achieve a mutually acceptable labour-management agreement.
(Multiple Choice)
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One of the major criticisms of executive compensation in Canada is that:
(Multiple Choice)
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Because of the need to cut costs,fewer Canadian companies now provide some sort of child care for their employees than ten years ago.
(True/False)
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You've been on your lunch break for less than 45 minutes when your boss orders you to return to work immediately or be docked an hour's pay.You complain that the current labour contract specifies a full hour for your lunch break and you still have over 15 minutes left.Your boss stands firm on his order for you to return to work.Under protest,you return to work,but plan to file a grievance.The first step you should take is to contact a(n):
(Multiple Choice)
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Despite their high pay,most CEOs work fewer hours per week than the average employee in their companies.
(True/False)
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Winona was recently hired to work at a production plant for Additup Manufacturing.When hired,she was told she must join the union at the plant within 90 days in order to keep her job.Winona is employed in an agency shop.
(True/False)
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During the 1980s unions became increasingly concerned with the issues of job security and union recognition.
(True/False)
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The rise of Industrial Capitalism slowed the growth of unions by creating a rapidly rising standard of living for most workers.
(True/False)
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The high compensation earned by top executives at major corporations is inconsistent with the values of our free enterprise system.
(True/False)
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Jian is a well-known professor of labour relations at a major university.She recently was asked by representatives of labour and management at a nearby corporation to help them resolve a disagreement that threatened to cause a breakdown in negotiations.If Jian agrees to help,her role will be to encourage both parties to continue negotiating and offer constructive advice and suggestions,but she will not have the authority to render a binding decision.Jian's role is that of a mediator.
(True/False)
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Costs associated with elder care are likely to have a much smaller impact on businesses than child care costs over the next decade.
(True/False)
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