Question 1

​Match the terms "Hardware" and "Software" to the description.
-Application programs

Accepted Answer

A) ​hardware 
B) ​software 
A) ​hardware 
B) ​software B

Question 2

​Match the term to its definition/description.Note: Answer may be used more than once.
-​Refers to clinical functions

Accepted Answer

A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM) 
A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM) B

Question 3

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​Patients may be given rights (as set by office policy)to input or update demographic information,request appointments and prescription refills,check lab test results,or review billing statements

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ F

Question 4

​Match the types and capacities of computer storage devices.
-​A peripheral hard drive that can be connected to a computer through a USB port or Firewire

Accepted Answer

A) ​CD-R 
B) ​CD-RW 
C) ​DVD+R and DVD-R 
D) ​External hard drive 
E) ​USB flash drive 
A) ​CD-R 
B) ​CD-RW 
C) ​DVD+R and DVD-R 
D) ​External hard drive 
E) ​USB flash drive

Question 5

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-Single,stored unit of information that is given a name by which it can be accessed from storage

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 6

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​Generate alerts for appointment recall,prescription refills,and laboratory orders

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Question 7

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-​Lock all doors except the emergency door

Accepted Answer

A) Yes 
B) ​No 
A) Yes 
B) ​No

Question 8

When using EHR software,the electronic superbill:

Accepted Answer

A)  can be done in conjunction with charting 
B)  requires fees to be manually entered individually for each procedure for each patient 
C)  can only exist as a single version 
D)  must be created using separate billing software 
A)  can be done in conjunction with charting 
B)  requires fees to be manually entered individually for each procedure for each patient 
C)  can only exist as a single version 
D)  must be created using separate billing software

Question 9

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-​Leave discarded material for cleaning staff

Accepted Answer

A) Yes 
B) ​No 
A) Yes 
B) ​No

Question 10

Encoder software is not used to:

Accepted Answer

A)  improve coding accuracy 
B)  improve billing performance 
C)  reduce rejected claims 
D)  replace EHR software 
A)  improve coding accuracy 
B)  improve billing performance 
C)  reduce rejected claims 
D)  replace EHR software

Question 11

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-​Activate alarm system

Accepted Answer

A) Yes 
B) ​No 
A) Yes 
B) ​No

Question 12

​Which is not considered part of preparing the front desk at the beginning of the day?

Accepted Answer

A)  ​Check the reading material,toys,and books. 
B)  ​Turn on computers,scanners,printers (and other electronic equipment). 
C)  ​Retrieve telephone messages,faxes,and printed lab and hospital reports. 
D)  ​Prepare sign-in sheet and cash balance forms. 
A)  ​Check the reading material,toys,and books. 
B)  ​Turn on computers,scanners,printers (and other electronic equipment). 
C)  ​Retrieve telephone messages,faxes,and printed lab and hospital reports. 
D)  ​Prepare sign-in sheet and cash balance forms.

Question 13

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​Faxes can be automatically routed to an email inbox and ultimately posted directly into the patient chart,eliminating the need to gather paper faxes and scan them

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Question 14

It is recommended that all central computer data be backed up:

Accepted Answer

A)  daily 
B)  weekly 
C)  biweekly 
D)  monthly 
A)  daily 
B)  weekly 
C)  biweekly 
D)  monthly

Question 15

Dragon Naturally Speaking® is an example of ______ software.

Accepted Answer

A)  operating system 
B)  EHR 
C)  practice management 
D)  speech recognition 
A)  operating system 
B)  EHR 
C)  practice management 
D)  speech recognition

Question 16

​Match the terms "Hardware" and "Software" to the description.
-​Hard disk drive

Accepted Answer

A) ​hardware 
B) ​software 
A) ​hardware 
B) ​software

Question 17

​Match the term to its definition/description.Note: Answer may be used more than once.
-​Refers to the combined software program that integrates both PM and EMR

Accepted Answer

A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM) 
A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM)

Question 18

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-Hardware and software that enable individual computers and components to interact

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 19

Which of the following is an example of software?

Accepted Answer

A)  application program 
B)  printer 
C)  monitor 
D)  keyboard 
A)  application program 
B)  printer 
C)  monitor 
D)  keyboard

Question 20

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​Using voice and handwriting recognition,providers can dictate or make notes directly into the patient's electronic record for quick input of the progress note and encounter information

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Exam 24: The Office Environment, computers, and Equipment

​Match the terms "Hardware" and "Software" to the description. -Application programs

​Match the term to its definition/description.Note: Answer may be used more than once. -​Refers to clinical functions

​Match the types and capacities of computer storage devices. -​A peripheral hard drive that can be connected to a computer through a USB port or Firewire

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Single,stored unit of information that is given a name by which it can be accessed from storage

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​Generate alerts for appointment recall,prescription refills,and laboratory orders

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -​Lock all doors except the emergency door

When using EHR software,the electronic superbill:

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -​Leave discarded material for cleaning staff

Encoder software is not used to:

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -​Activate alarm system

​Which is not considered part of preparing the front desk at the beginning of the day?

It is recommended that all central computer data be backed up:

Dragon Naturally Speaking® is an example of ______ software.

​Match the terms "Hardware" and "Software" to the description. -​Hard disk drive

​Match the term to its definition/description.Note: Answer may be used more than once. -​Refers to the combined software program that integrates both PM and EMR

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Hardware and software that enable individual computers and components to interact

Which of the following is an example of software?

The Medical Assistant

The Health Care Team and the Medical Environment,past and Present

Legal Issues

Ethical Issues

Verbal and Nonverbal Communications

Applying Communication Skills

Introduction to Medical Terminology

Understanding and Building Medical Terms of Body Systems

Anatomic Descriptors and Fundamental Body Structure

The Nervous System

The Senses

The Integumentary System

The Skeletal System

The Muscular System

The Respiratory System

The Circulatory System

The Immune System

The Digestive System

The Urinary System

The Endocrine System

The Reproductive System

Telephone Communications

Written Communications

Scheduling Appointments and Receiving Patients

The Medical Record,documentation,and Filing

Health Insurance

A Icd-10 Update: Procedural and Diagnostic Coding

Procedural and Diagnostic Coding

Patient Accounts

Preparing Insurance Claims and Posting Insurance Payments

Patient Billing,posting Patient Payments,and Collecting Fees

Banking Procedures

Accounts Payable and Accounting Procedures

Infection Control and Medical Asepsis

The Medical History and Patient Screening

Body Measurements and Vital Signs

Preparing for Examinations

The Physical Exam

Specialty Exams and Other Procedures

Obgyn Examinations

Pediatric Examinations

The Physicians Office Laboratory

Specimen Collection and Processing

Blood Specimen Collection

Diagnostic Testing

Cardiology Procedures

Radiology Procedures

Preparing for Surgery

Assisting With Minor Surgery

Pharmacology Fundamentals

Measurement Systems,basic Mathematics,and Dosage Calculations

Administering Oral and Non-Injectable Medications

Administering Injections and Immunizations

Emergencies in the Medical Office and the Community

First Aid for Accidents and Injuries

Rehabilitation

Nutrition,exercise,and Healthy Living

Practicum and the Job Search

Managing the Office

Filters

Match the terms "Hardware" and "Software" to the description. -Application programs

Match the term to its definition/description.Note: Answer may be used more than once. -Refers to clinical functions

Match the types and capacities of computer storage devices. -A peripheral hard drive that can be connected to a computer through a USB port or Firewire

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Single,stored unit of information that is given a name by which it can be accessed from storage

The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -Generate alerts for appointment recall,prescription refills,and laboratory orders

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Lock all doors except the emergency door

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Leave discarded material for cleaning staff

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Activate alarm system

Which is not considered part of preparing the front desk at the beginning of the day?

Match the terms "Hardware" and "Software" to the description. -Hard disk drive

Match the term to its definition/description.Note: Answer may be used more than once. -Refers to the combined software program that integrates both PM and EMR

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Hardware and software that enable individual computers and components to interact