Question 1

Hardware and software devices that protect an organization's network from intruders are called:

Accepted Answer

A)  lockboxes 
B)  security logs 
C)  firewalls 
D)  antivirals 
A)  lockboxes 
B)  security logs 
C)  firewalls 
D)  antivirals

Question 2

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-Internal storage areas on the computer

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 3

Compared to inkjet printers,laser printers:

Accepted Answer

A)  have lower ink costs over time 
B)  are less expensive to purchase initially 
C)  offer lower print quality 
D)  are less popular in office environments 
A)  have lower ink costs over time 
B)  are less expensive to purchase initially 
C)  offer lower print quality 
D)  are less popular in office environments

Question 4

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-Device or program that enables a computer to transmit data over telephone or cable lines

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 5

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-Data or commands entered into the computer

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 6

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-​Unplug electrical appliances,except the autoclave

Accepted Answer

A) Yes 
B) ​No 
A) Yes 
B) ​No

Question 7

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​Letters (consult,attorney,and so on)can be generated to merge to a word processing program and stored in the patient's record for reference

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Question 8

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​Images (patient photos,insurance cards,other scans)can be embedded in the patient's chart and easily accessed

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Question 9

​Match the types and capacities of computer storage devices.
-​A small,portable memory card (sometimes called thumb drive)that plugs into a computer's port and functions as a portable hard drive

Accepted Answer

A) ​CD-R 
B) ​CD-RW 
C) ​DVD+R and DVD-R 
D) ​External hard drive 
E) ​USB flash drive 
A) ​CD-R 
B) ​CD-RW 
C) ​DVD+R and DVD-R 
D) ​External hard drive 
E) ​USB flash drive

Question 10

When using practice management software,charge entries are typically done on the ____ screen.

Accepted Answer

A)  patient demographics 
B)  transactions entry 
C)  utility menu 
D)  file maintenance 
A)  patient demographics 
B)  transactions entry 
C)  utility menu 
D)  file maintenance

Question 11

EHR software allows you to do all but which of the following?

Accepted Answer

A)  obtain information and alerts about specific drugs 
B)  submit prescriptions electronically to a patient's pharmacy 
C)  determine the best drug for a patient without consulting the provider 
D)  track ineffective,discontinued,and negative reactions to specific drugs 
A)  obtain information and alerts about specific drugs 
B)  submit prescriptions electronically to a patient's pharmacy 
C)  determine the best drug for a patient without consulting the provider 
D)  track ineffective,discontinued,and negative reactions to specific drugs

Question 12

Identify advantages of using encoder software:

Accepted Answer

A)  ​Medicare CCI edits 
B)  noncompliance editing 
C)  ​decrease in the rules set 
D)  all of the above 
A)  ​Medicare CCI edits 
B)  noncompliance editing 
C)  ​decrease in the rules set 
D)  all of the above

Question 13

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-​Leave co-pays and receipts in the reception desk

Accepted Answer

A) Yes 
B) ​No 
A) Yes 
B) ​No

Question 14

​The Internet is a system of interconnected computer networks by which to access information from all over the world.To access the Internet,you need:

Accepted Answer

A)  ​computer 
B)  ​modem 
C)  ​web browser 
D)  ​all of the above 
A)  ​computer 
B)  ​modem 
C)  ​web browser 
D)  ​all of the above

Question 15

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-Messages issued to a user requesting information necessary to continue processing

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 16

​If you are the first person to arrive at the office and there is evidence of forced entry,you should:

Accepted Answer

A)  ​Go inside and look around to see if there is an intruder. 
B)  ​Go inside and call building security or the police. 
C)  ​Leave at once and call building security or police. 
D)  ​Wait at the door for a coworker to arrive,then go into the office together. 
A)  ​Go inside and look around to see if there is an intruder. 
B)  ​Go inside and call building security or the police. 
C)  ​Leave at once and call building security or police. 
D)  ​Wait at the door for a coworker to arrive,then go into the office together.

Question 17

When using EHR software,the Provider's Home Page feature does not:

Accepted Answer

A)  provide a snapshot view of daily schedules 
B)  automatically post lab results into the patient's record 
C)  offer an intra-office messaging system 
D)  identify health maintenance items that require immediate attention 
A)  provide a snapshot view of daily schedules 
B)  automatically post lab results into the patient's record 
C)  offer an intra-office messaging system 
D)  identify health maintenance items that require immediate attention

Question 18

​Name the rule that generally requires covered entities to take reasonable steps to limit the use or disclosure of,and requests for,protected health information (PHI)

Accepted Answer

A)  HIPAA-Title II 
B)  ​HIPAA-Title I 
C)  ​The Patient's Bill of Rights 
D)  ​The HIPAA "Minimum Necessary" Privacy Rule 
A)  HIPAA-Title II 
B)  ​HIPAA-Title I 
C)  ​The Patient's Bill of Rights 
D)  ​The HIPAA "Minimum Necessary" Privacy Rule

Question 19

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-​Each examination room should be restocked and cleaned

Accepted Answer

A) Yes 
B) ​No 
A) Yes 
B) ​No

Question 20

Which statement about the Internet is correct?

Accepted Answer

A)  Some type of web browser is required to access web sites on the Internet. 
B)  All Internet content is reviewed by the Department of Information for accuracy. 
C)  It is not possible to perform business transactions over the Internet. 
D)  Patients should be encouraged to use the Internet for medical advice. 
A)  Some type of web browser is required to access web sites on the Internet. 
B)  All Internet content is reviewed by the Department of Information for accuracy. 
C)  It is not possible to perform business transactions over the Internet. 
D)  Patients should be encouraged to use the Internet for medical advice.

Exam 24: The Office Environment, computers, and Equipment

Hardware and software devices that protect an organization's network from intruders are called:

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Internal storage areas on the computer

Compared to inkjet printers,laser printers:

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Device or program that enables a computer to transmit data over telephone or cable lines

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Data or commands entered into the computer

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -​Unplug electrical appliances,except the autoclave

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​Letters (consult,attorney,and so on)can be generated to merge to a word processing program and stored in the patient's record for reference

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​Images (patient photos,insurance cards,other scans)can be embedded in the patient's chart and easily accessed

​Match the types and capacities of computer storage devices. -​A small,portable memory card (sometimes called thumb drive)that plugs into a computer's port and functions as a portable hard drive

When using practice management software,charge entries are typically done on the ____ screen.

EHR software allows you to do all but which of the following?

Identify advantages of using encoder software:

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -​Leave co-pays and receipts in the reception desk

​The Internet is a system of interconnected computer networks by which to access information from all over the world.To access the Internet,you need:

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Messages issued to a user requesting information necessary to continue processing

​If you are the first person to arrive at the office and there is evidence of forced entry,you should:

When using EHR software,the Provider's Home Page feature does not:

​Name the rule that generally requires covered entities to take reasonable steps to limit the use or disclosure of,and requests for,protected health information (PHI)

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -​Each examination room should be restocked and cleaned

Which statement about the Internet is correct?

The Medical Assistant

The Health Care Team and the Medical Environment,past and Present

Legal Issues

Ethical Issues

Verbal and Nonverbal Communications

Applying Communication Skills

Introduction to Medical Terminology

Understanding and Building Medical Terms of Body Systems

Anatomic Descriptors and Fundamental Body Structure

The Nervous System

The Senses

The Integumentary System

The Skeletal System

The Muscular System

The Respiratory System

The Circulatory System

The Immune System

The Digestive System

The Urinary System

The Endocrine System

The Reproductive System

Telephone Communications

Written Communications

Scheduling Appointments and Receiving Patients

The Medical Record,documentation,and Filing

Health Insurance

A Icd-10 Update: Procedural and Diagnostic Coding

Procedural and Diagnostic Coding

Patient Accounts

Preparing Insurance Claims and Posting Insurance Payments

Patient Billing,posting Patient Payments,and Collecting Fees

Banking Procedures

Accounts Payable and Accounting Procedures

Infection Control and Medical Asepsis

The Medical History and Patient Screening

Body Measurements and Vital Signs

Preparing for Examinations

The Physical Exam

Specialty Exams and Other Procedures

Obgyn Examinations

Pediatric Examinations

The Physicians Office Laboratory

Specimen Collection and Processing

Blood Specimen Collection

Diagnostic Testing

Cardiology Procedures

Radiology Procedures

Preparing for Surgery

Assisting With Minor Surgery

Pharmacology Fundamentals

Measurement Systems,basic Mathematics,and Dosage Calculations

Administering Oral and Non-Injectable Medications

Administering Injections and Immunizations

Emergencies in the Medical Office and the Community

First Aid for Accidents and Injuries

Rehabilitation

Nutrition,exercise,and Healthy Living

Practicum and the Job Search

Managing the Office

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Internal storage areas on the computer

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Device or program that enables a computer to transmit data over telephone or cable lines

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Data or commands entered into the computer

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Unplug electrical appliances,except the autoclave

The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -Letters (consult,attorney,and so on)can be generated to merge to a word processing program and stored in the patient's record for reference

The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -Images (patient photos,insurance cards,other scans)can be embedded in the patient's chart and easily accessed

Match the types and capacities of computer storage devices. -A small,portable memory card (sometimes called thumb drive)that plugs into a computer's port and functions as a portable hard drive

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Leave co-pays and receipts in the reception desk

The Internet is a system of interconnected computer networks by which to access information from all over the world.To access the Internet,you need:

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Messages issued to a user requesting information necessary to continue processing

If you are the first person to arrive at the office and there is evidence of forced entry,you should:

Name the rule that generally requires covered entities to take reasonable steps to limit the use or disclosure of,and requests for,protected health information (PHI)

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Each examination room should be restocked and cleaned