Question 1

​Which of the following working postures is not considered proper ergonomics?

Accepted Answer

A)  ​Upper arms and elbow extended outward. 
B)  ​Head,neck,and truck are faced forward,not twisted. 
C)  ​Forearms,wrists,and hands are straight and in line,forearm at about 90 degrees to the upper arm. 
D)  ​Shoulders and upper arms are in line with the torso,generally about perpendicular to the floor and relaxed,not elevated or stretched forward. 
A)  ​Upper arms and elbow extended outward. 
B)  ​Head,neck,and truck are faced forward,not twisted. 
C)  ​Forearms,wrists,and hands are straight and in line,forearm at about 90 degrees to the upper arm. 
D)  ​Shoulders and upper arms are in line with the torso,generally about perpendicular to the floor and relaxed,not elevated or stretched forward.

Question 2

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​The provider can route reports with attached notes for others to review,review diagnoses from previous encounters,select outside providers to be copied on results,produce Medicare waivers for tests that might not be covered,and create charts and graphs

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Question 3

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-File such as a letter or document that you send along with an email message

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 4

​Why is careful monitoring of inventory vital in a medical practice and what is considered best practice?

Accepted Answer

A)  ​You do not want to run out of supplies. 
B)  ​You do not want to over-order items. 
C)  ​Time-sensitive (date expirations)should be stored in order of expiration,with the first to expire in front. 
D)  ​All of the above 
A)  ​You do not want to run out of supplies. 
B)  ​You do not want to over-order items. 
C)  ​Time-sensitive (date expirations)should be stored in order of expiration,with the first to expire in front. 
D)  ​All of the above

Question 5

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​E/M coding capability helps the provider ensure accurate coding based on documentation

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Question 6

How many times can data be recorded onto a DVD-R disk?

Accepted Answer

A)  none 
B)  once 
C)  as many times as you want until the disk is full 
D)  as many times as you want until the disk wears out 
A)  none 
B)  once 
C)  as many times as you want until the disk is full 
D)  as many times as you want until the disk wears out

Question 7

To avoid alignment or repetitive injuries while working,use:

Accepted Answer

A)  ​proper ergonomics 
B)  ​proper light 
C)  ​standard chair 
D)  ​wall-mounted computer screen 
A)  ​proper ergonomics 
B)  ​proper light 
C)  ​standard chair 
D)  ​wall-mounted computer screen

Question 8

​Match the term to its definition/description.Note: Answer may be used more than once.
-​Administrative functions

Accepted Answer

A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM) 
A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM)

Question 9

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​Capabilities include providing information and alerts on dosages,allergies,and possible interactions with other medications

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Question 10

​Match the term to its definition/description.Note: Answer may be used more than once.
-​Refer to the interoperability of electronic medical records,or the ability to share medical records with other health care facilities

Accepted Answer

A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM) 
A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM)

Question 11

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once.
-​Assist the practice and provider to ensure that continuity of care protocols are followed and that patients who need to be seen based on their medical condition are alerted as such to the practice and provider when follow-ups are due

Accepted Answer

A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​ 
A) ​documenting patient care 
B) prescribing medications​ 
C) ​lab orders and results 
D) ​document management 
E) ​health reminders
F)patient portals​

Question 12

When using a fax machine,you should not:

Accepted Answer

A)  remove paper clips and staples from material to be scanned 
B)  use typed words for numbers to avoid problems with interpretation 
C)  transmit material without a cover page 
D)  resend a message if noise on the line resulted in an unclear transmission 
A)  remove paper clips and staples from material to be scanned 
B)  use typed words for numbers to avoid problems with interpretation 
C)  transmit material without a cover page 
D)  resend a message if noise on the line resulted in an unclear transmission

Question 13

​Match the term to its definition/description.Note: Answer may be used more than once.
-​Patient records in a digital format

Accepted Answer

A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM) 
A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM)

Question 14

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-​Activate answering system

Accepted Answer

A) Yes 
B) ​No 
A) Yes 
B) ​No

Question 15

​Match the term to its definition/description.Note: Answer may be used more than once.
-​Software that provides the medical office the electronic component to deal with day-to-day financial and administrative operations of a medical practice

Accepted Answer

A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM) 
A) electronic health record (EHR) 
B) ​electronic medical record (EMR) 
C) ​practice management (PM)

Question 16

Which of the following is not a common feature of practice management software?

Accepted Answer

A)  claims processing 
B)  financial report generation 
C)  word processing 
D)  appointment scheduling 
A)  claims processing 
B)  financial report generation 
C)  word processing 
D)  appointment scheduling

Question 17

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-"Brain" of the computer system

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 18

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-Electronic,magnetic,and electromechanical equipment of a computer system

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 19

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description.
-Duplicate of data files made to protect information

Accepted Answer

A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software 
A) attachment 
B) back up 
C) boot 
D) CPU 
E) domain
F)file
G)hardware
H)input
I)interface
J)memory
K)modem
L)output
M)peripheral
N)prompt
O)server
P)software

Question 20

​Match the terms "Hardware" and "Software" to the description.
-​Monitor

Accepted Answer

A) ​hardware 
B) ​software 
A) ​hardware 
B) ​software

Exam 24: The Office Environment, computers, and Equipment

​Which of the following working postures is not considered proper ergonomics?

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -File such as a letter or document that you send along with an email message

​Why is careful monitoring of inventory vital in a medical practice and what is considered best practice?

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​E/M coding capability helps the provider ensure accurate coding based on documentation

How many times can data be recorded onto a DVD-R disk?

To avoid alignment or repetitive injuries while working,use:

​Match the term to its definition/description.Note: Answer may be used more than once. -​Administrative functions

​The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -​Capabilities include providing information and alerts on dosages,allergies,and possible interactions with other medications

​Match the term to its definition/description.Note: Answer may be used more than once. -​Refer to the interoperability of electronic medical records,or the ability to share medical records with other health care facilities

When using a fax machine,you should not:

​Match the term to its definition/description.Note: Answer may be used more than once. -​Patient records in a digital format

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -​Activate answering system

​Match the term to its definition/description.Note: Answer may be used more than once. -​Software that provides the medical office the electronic component to deal with day-to-day financial and administrative operations of a medical practice

Which of the following is not a common feature of practice management software?

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -"Brain" of the computer system

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Electronic,magnetic,and electromechanical equipment of a computer system

​Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Duplicate of data files made to protect information

​Match the terms "Hardware" and "Software" to the description. -​Monitor

The Medical Assistant

The Health Care Team and the Medical Environment,past and Present

Legal Issues

Ethical Issues

Verbal and Nonverbal Communications

Applying Communication Skills

Introduction to Medical Terminology

Understanding and Building Medical Terms of Body Systems

Anatomic Descriptors and Fundamental Body Structure

The Nervous System

The Senses

The Integumentary System

The Skeletal System

The Muscular System

The Respiratory System

The Circulatory System

The Immune System

The Digestive System

The Urinary System

The Endocrine System

The Reproductive System

Telephone Communications

Written Communications

Scheduling Appointments and Receiving Patients

The Medical Record,documentation,and Filing

Health Insurance

A Icd-10 Update: Procedural and Diagnostic Coding

Procedural and Diagnostic Coding

Patient Accounts

Preparing Insurance Claims and Posting Insurance Payments

Patient Billing,posting Patient Payments,and Collecting Fees

Banking Procedures

Accounts Payable and Accounting Procedures

Infection Control and Medical Asepsis

The Medical History and Patient Screening

Body Measurements and Vital Signs

Preparing for Examinations

The Physical Exam

Specialty Exams and Other Procedures

Obgyn Examinations

Pediatric Examinations

The Physicians Office Laboratory

Specimen Collection and Processing

Blood Specimen Collection

Diagnostic Testing

Cardiology Procedures

Radiology Procedures

Preparing for Surgery

Assisting With Minor Surgery

Pharmacology Fundamentals

Measurement Systems,basic Mathematics,and Dosage Calculations

Administering Oral and Non-Injectable Medications

Administering Injections and Immunizations

Emergencies in the Medical Office and the Community

First Aid for Accidents and Injuries

Rehabilitation

Nutrition,exercise,and Healthy Living

Practicum and the Job Search

Managing the Office

Filters

Which of the following working postures is not considered proper ergonomics?

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -File such as a letter or document that you send along with an email message

Why is careful monitoring of inventory vital in a medical practice and what is considered best practice?

The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -E/M coding capability helps the provider ensure accurate coding based on documentation

Match the term to its definition/description.Note: Answer may be used more than once. -Administrative functions

The capabilities of an EHR seem endless.Match the capability to the function/description.Note: an answer may be used more than once. -Capabilities include providing information and alerts on dosages,allergies,and possible interactions with other medications

Match the term to its definition/description.Note: Answer may be used more than once. -Refer to the interoperability of electronic medical records,or the ability to share medical records with other health care facilities

Match the term to its definition/description.Note: Answer may be used more than once. -Patient records in a digital format

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Activate answering system

Match the term to its definition/description.Note: Answer may be used more than once. -Software that provides the medical office the electronic component to deal with day-to-day financial and administrative operations of a medical practice

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -"Brain" of the computer system

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Electronic,magnetic,and electromechanical equipment of a computer system

Specific steps and care must be taken when closing the office.Match “Yes” or “No” to each step in closing the office or the rationale in the description. -Duplicate of data files made to protect information

Match the terms "Hardware" and "Software" to the description. -Monitor