Question 1

Match each term with its definition.
-If this is not offered by the practice,medical assistants should purchase their own policy to protect their personal assets

Accepted Answer

A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session 
A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session N

Question 2

Match each term with its definition.
-Form of pension plan for employees who meet certain requirements

Accepted Answer

A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session 
A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session M

Question 3

​As manager,you will be responsible for the prevention of harassment and compliance with the law as defined by Title VII of the Civil Rights Act.Both the organization and the manager can be held liable for damages in a sexual harassment or hostile work environment claim.Match the type of harassment (sexual or hostile work environment)to the example(s)provided.Note: Answers may be used more than once.
-"Dirty" jokes

Accepted Answer

A) ​sexual harassment 
B) ​hostile work environment 
A) ​sexual harassment 
B) ​hostile work environment A

Question 4

​As manager,you will be responsible for the prevention of harassment and compliance with the law as defined by Title VII of the Civil Rights Act.Both the organization and the manager can be held liable for damages in a sexual harassment or hostile work environment claim.Match the type of harassment (sexual or hostile work environment)to the example(s)provided.Note: Answers may be used more than once.
-​The manager berates and/or belittles the medical assistant in front of coworkers and patients

Accepted Answer

A) ​sexual harassment 
B) ​hostile work environment 
A) ​sexual harassment 
B) ​hostile work environment

Question 5

In regard to HIPAA,what does PHI stand for?

Accepted Answer

A)  protected health information 
B)  public health institution 
C)  private health indicia 
D)  personal handling instructions 
A)  protected health information 
B)  public health institution 
C)  private health indicia 
D)  personal handling instructions

Question 6

The limit on personal time is usually not more than ____ days per year.

Accepted Answer

A)  three 
B)  five 
C)  10 
D)  15 
A)  three 
B)  five 
C)  10 
D)  15

Question 7

​Every aspect of the medical assistant's job requires training and can be used as a catalyst for change.Which would not be considered one of the simple steps that will improve outcomes of training?

Accepted Answer

A)  ​involving only a few select employees 
B)  ​looking at different types and methods of training 
C)  ​preparing your staff for training 
D)  ​following up after training 
A)  ​involving only a few select employees 
B)  ​looking at different types and methods of training 
C)  ​preparing your staff for training 
D)  ​following up after training

Question 8

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once.
-​To request birth certificate or baptismal record before hiring

Accepted Answer

A) legal 
B) illegal 
A) legal 
B) illegal

Question 9

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once.
-​To ask whether the applicant's work records are under another name

Accepted Answer

A) legal 
B) illegal 
A) legal 
B) illegal

Question 10

Match each term with its definition.
-One who keeps,audits,and inspects the financial records of individuals or businesses;one who analyzes these transactions and prepares reports that not only tell the present status of accounts receivable and payable but compare current reports with other years or periods of time

Accepted Answer

A) sign-in sheet 
B) evaluation 
C) letter of resignation 
D) termination 
E) longevity
F)benefits
G)accountant
H)reimbursement
I)building inspection
J)reduced schedule 
A) sign-in sheet 
B) evaluation 
C) letter of resignation 
D) termination 
E) longevity
F)benefits
G)accountant
H)reimbursement
I)building inspection
J)reduced schedule

Question 11

Match each term with its definition.
-Indicates the number of exemptions an employee is claiming

Accepted Answer

A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session 
A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session

Question 12

Match each term with its definition.
-Normally required prior to occupying a new facility

Accepted Answer

A) sign-in sheet 
B) evaluation 
C) letter of resignation 
D) termination 
E) longevity
F)benefits
G)accountant
H)reimbursement
I)building inspection
J)reduced schedule 
A) sign-in sheet 
B) evaluation 
C) letter of resignation 
D) termination 
E) longevity
F)benefits
G)accountant
H)reimbursement
I)building inspection
J)reduced schedule

Question 13

Match each term with its definition.
-To pay back or compensate for money spent,or losses or damages incurred;payment for provider services (from insurance company)

Accepted Answer

A) sign-in sheet 
B) evaluation 
C) letter of resignation 
D) termination 
E) longevity
F)benefits
G)accountant
H)reimbursement
I)building inspection
J)reduced schedule 
A) sign-in sheet 
B) evaluation 
C) letter of resignation 
D) termination 
E) longevity
F)benefits
G)accountant
H)reimbursement
I)building inspection
J)reduced schedule

Question 14

When relocating a medical facility,patients should be informed of the move:

Accepted Answer

A)  as soon as the date of the move is known 
B)  one month before the move 
C)  two weeks before the move 
D)  after the move is complete 
A)  as soon as the date of the move is known 
B)  one month before the move 
C)  two weeks before the move 
D)  after the move is complete

Question 15

​As manager,you will be responsible for the prevention of harassment and compliance with the law as defined by Title VII of the Civil Rights Act.Both the organization and the manager can be held liable for damages in a sexual harassment or hostile work environment claim.Match the type of harassment (sexual or hostile work environment)to the example(s)provided.Note: Answers may be used more than once.
-​The provider would yell at his medical assistant (MA)each time a patient was late arriving for an appointment.The MA tried to ignore the behavior,hoping it would stop

Accepted Answer

A) ​sexual harassment 
B) ​hostile work environment 
A) ​sexual harassment 
B) ​hostile work environment

Question 16

Match each term with its definition.
-Often recommended on the day of a move when relocating a medical practice

Accepted Answer

A) sign-in sheet 
B) evaluation 
C) letter of resignation 
D) termination 
E) longevity
F)benefits
G)accountant
H)reimbursement
I)building inspection
J)reduced schedule 
A) sign-in sheet 
B) evaluation 
C) letter of resignation 
D) termination 
E) longevity
F)benefits
G)accountant
H)reimbursement
I)building inspection
J)reduced schedule

Question 17

An Employer Identification Number (EIN)is obtained from the:

Accepted Answer

A)  Department of Labor 
B)  Department of Health and Human Services 
C)  State Department 
D)  Internal Revenue Service 
A)  Department of Labor 
B)  Department of Health and Human Services 
C)  State Department 
D)  Internal Revenue Service

Question 18

Match each term with its definition.
-Coordinates and oversees compliance with the rules

Accepted Answer

A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session 
A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session

Question 19

Which of the following does not appear in the heading of an employee's payroll record?

Accepted Answer

A)  Social Security number 
B)  gross salary 
C)  date of employment 
D)  employee's name 
A)  Social Security number 
B)  gross salary 
C)  date of employment 
D)  employee's name

Question 20

Match each term with its definition.
-Responsible for the security of patients' records

Accepted Answer

A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session 
A) HIPAA compliance officer 
B) security officer 
C) privacy officer 
D) W-2 form 
E) W-4 form
F)Form I-9
G)salary
H)Federal Fair Labor Standards Act
I)gross pay
J)net pay
K)auditing
L)bereavement time
M)profit sharing
N)liability insurance
O)gripe session

Exam 60: Managing the Office

Match each term with its definition. -If this is not offered by the practice,medical assistants should purchase their own policy to protect their personal assets

Match each term with its definition. -Form of pension plan for employees who meet certain requirements

In regard to HIPAA,what does PHI stand for?

The limit on personal time is usually not more than ____ days per year.

​Every aspect of the medical assistant's job requires training and can be used as a catalyst for change.Which would not be considered one of the simple steps that will improve outcomes of training?

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once. -​To request birth certificate or baptismal record before hiring

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once. -​To ask whether the applicant's work records are under another name

Match each term with its definition. -Indicates the number of exemptions an employee is claiming

Match each term with its definition. -Normally required prior to occupying a new facility

Match each term with its definition. -To pay back or compensate for money spent,or losses or damages incurred;payment for provider services (from insurance company)

When relocating a medical facility,patients should be informed of the move:

Match each term with its definition. -Often recommended on the day of a move when relocating a medical practice

An Employer Identification Number (EIN)is obtained from the:

Match each term with its definition. -Coordinates and oversees compliance with the rules

Which of the following does not appear in the heading of an employee's payroll record?

Match each term with its definition. -Responsible for the security of patients' records

The Medical Assistant

The Health Care Team and the Medical Environment,past and Present

Legal Issues

Ethical Issues

Verbal and Nonverbal Communications

Applying Communication Skills

Introduction to Medical Terminology

Understanding and Building Medical Terms of Body Systems

Anatomic Descriptors and Fundamental Body Structure

The Nervous System

The Senses

The Integumentary System

The Skeletal System

The Muscular System

The Respiratory System

The Circulatory System

The Immune System

The Digestive System

The Urinary System

The Endocrine System

The Reproductive System

Telephone Communications

Written Communications

The Office Environment, computers, and Equipment

Scheduling Appointments and Receiving Patients

The Medical Record,documentation,and Filing

Health Insurance

A Icd-10 Update: Procedural and Diagnostic Coding

Procedural and Diagnostic Coding

Patient Accounts

Preparing Insurance Claims and Posting Insurance Payments

Patient Billing,posting Patient Payments,and Collecting Fees

Banking Procedures

Accounts Payable and Accounting Procedures

Infection Control and Medical Asepsis

The Medical History and Patient Screening

Body Measurements and Vital Signs

Preparing for Examinations

The Physical Exam

Specialty Exams and Other Procedures

Obgyn Examinations

Pediatric Examinations

The Physicians Office Laboratory

Specimen Collection and Processing

Blood Specimen Collection

Diagnostic Testing

Cardiology Procedures

Radiology Procedures

Preparing for Surgery

Assisting With Minor Surgery

Pharmacology Fundamentals

Measurement Systems,basic Mathematics,and Dosage Calculations

Administering Oral and Non-Injectable Medications

Administering Injections and Immunizations

Emergencies in the Medical Office and the Community

First Aid for Accidents and Injuries

Rehabilitation

Nutrition,exercise,and Healthy Living

Practicum and the Job Search

Filters

Every aspect of the medical assistant's job requires training and can be used as a catalyst for change.Which would not be considered one of the simple steps that will improve outcomes of training?

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once. -To request birth certificate or baptismal record before hiring

Match the question or question type to a legal or illegal interview question.Note: Answer may be used more than once. -To ask whether the applicant's work records are under another name