Question 1

Which of the following is true of flow shop processes?

Accepted Answer

A)  They produce low volumes of custom goods and services. 
B)  They are large-scale,customized initiatives with wide variations in tasks. 
C)  They have high setup or changeover time. 
D)  They are organized around a fixed sequence of activities and process steps. 
A)  They produce low volumes of custom goods and services. 
B)  They are large-scale,customized initiatives with wide variations in tasks. 
C)  They have high setup or changeover time. 
D)  They are organized around a fixed sequence of activities and process steps.

Question 2

Non-value-added activities in a process design can be eliminated by:

Accepted Answer

A)  using value stream mapping. 
B)  limiting the throughput of all processes. 
C)  adding multiple approval requirements for all transactions. 
D)  increasing process boundaries. 
A)  using value stream mapping. 
B)  limiting the throughput of all processes. 
C)  adding multiple approval requirements for all transactions. 
D)  increasing process boundaries.

Question 3

In a process design,a _____ is a specific unit of work required to create an output.

Accepted Answer

A)  task 
B)  matrix 
C)  value chain 
D)  portfolio 
A)  task 
B)  matrix 
C)  value chain 
D)  portfolio

Question 4

Which of the following is true of custom goods?

Accepted Answer

A)  They are usually available as they are stocked in inventory. 
B)  They are produced on demand. 
C)  They are made in anticipation of customer demand. 
D)  They are made according to a fixed design. 
A)  They are usually available as they are stocked in inventory. 
B)  They are produced on demand. 
C)  They are made in anticipation of customer demand. 
D)  They are made according to a fixed design.

Question 5

_____ goods are configurations of standard parts,subassemblies,or services that can be selected by customers from a limited set.

Accepted Answer

A)  Fixed 
B)  Custom 
C)  Option 
D)  Standard 
A)  Fixed 
B)  Custom 
C)  Option 
D)  Standard

Question 6

An accounting firm is capable of processing 20 income tax forms per day.The average number of forms in various stages of processing at any one time in the firm is 64.What is the average processing time per income tax form?

Accepted Answer

A)  More than 2 but less than or equal to 3 days 
B)  More than 3 but less than or equal to 4 days 
C)  More than 4 but less than or equal to 5 days 
D)  More than 5 days 
A)  More than 2 but less than or equal to 3 days 
B)  More than 3 but less than or equal to 4 days 
C)  More than 4 but less than or equal to 5 days 
D)  More than 5 days

Question 7

A car rental company at a major airport on an average rents 70 percent of its fleet of 200 cars per day.The cars are rented for an average of 4 days.What is the average number of rentals processed per day?

Accepted Answer

A)  More than 10 but less than or equal to 50 cars per day 
B)  More than 50 but less than or equal to 100 cars per day 
C)  More than 100 but less than or equal to 150 cars per day 
D)  More than 150 but less than or equal to 200 cars per day 
A)  More than 10 but less than or equal to 50 cars per day 
B)  More than 50 but less than or equal to 100 cars per day 
C)  More than 100 but less than or equal to 150 cars per day 
D)  More than 150 but less than or equal to 200 cars per day

Question 8

The average number of hotel rooms occupied per day during the month of March is 225.On average,each room is booked for 2.5 days.What is the average number of new bookings that occur per day?

Accepted Answer

A)  More than 50 but less than or equal to 100 rooms per day 
B)  More than 150 but less than or equal to 300 rooms per day 
C)  More than 350 but less than or equal to 500 rooms per day 
D)  More than 500 rooms per day 
A)  More than 50 but less than or equal to 100 rooms per day 
B)  More than 150 but less than or equal to 300 rooms per day 
C)  More than 350 but less than or equal to 500 rooms per day 
D)  More than 500 rooms per day

Question 9

The most appropriate match between type of product and type of process occurs as one moves away from the diagonal in the product-process matrix.

Accepted Answer

A) True 
 B)False

Question 10

All processes and functional areas participate in the reengineering efforts of a firm.

Accepted Answer

A) True 
 B)False

Which of the following is true of flow shop processes?

Non-value-added activities in a process design can be eliminated by:

In a process design,a _____ is a specific unit of work required to create an output.

Which of the following is true of custom goods?

_____ goods are configurations of standard parts,subassemblies,or services that can be selected by customers from a limited set.

An accounting firm is capable of processing 20 income tax forms per day.The average number of forms in various stages of processing at any one time in the firm is 64.What is the average processing time per income tax form?

A car rental company at a major airport on an average rents 70 percent of its fleet of 200 cars per day.The cars are rented for an average of 4 days.What is the average number of rentals processed per day?

The average number of hotel rooms occupied per day during the month of March is 225.On average,each room is booked for 2.5 days.What is the average number of new bookings that occur per day?

The most appropriate match between type of product and type of process occurs as one moves away from the diagonal in the product-process matrix.

All processes and functional areas participate in the reengineering efforts of a firm.

Operations Management and Value Chains

Measuring Performance in Operations and Value Chains

Operations Strategy

Technology and Operations Management

Goods and Service Design

Supply Chain Design

Facility and Work Design

Forecasting and Demand Planning

Capacity Management

Process Analysis and Resource Utilization

Managing Inventories in Supply Chains

Supply Chain Management and Logistics

Resource Management

Operations Scheduling and Sequencing

Quality Management

Quality Control Spc

Lean Operating Systems

Project Management

Filters

Exam 7: Process Selection,design,and Improvement

Which of the following is true of flow shop processes?

Non-value-added activities in a process design can be eliminated by:

In a process design,a _____ is a specific unit of work required to create an output.

Which of the following is true of custom goods?

_____ goods are configurations of standard parts,subassemblies,or services that can be selected by customers from a limited set.

An accounting firm is capable of processing 20 income tax forms per day.The average number of forms in various stages of processing at any one time in the firm is 64.What is the average processing time per income tax form?

A car rental company at a major airport on an average rents 70 percent of its fleet of 200 cars per day.The cars are rented for an average of 4 days.What is the average number of rentals processed per day?

The average number of hotel rooms occupied per day during the month of March is 225.On average,each room is booked for 2.5 days.What is the average number of new bookings that occur per day?

The most appropriate match between type of product and type of process occurs as one moves away from the diagonal in the product-process matrix.

All processes and functional areas participate in the reengineering efforts of a firm.

Operations Management and Value Chains

Measuring Performance in Operations and Value Chains

Operations Strategy

Technology and Operations Management

Goods and Service Design

Supply Chain Design

Facility and Work Design

Forecasting and Demand Planning

Capacity Management

Process Analysis and Resource Utilization

Managing Inventories in Supply Chains

Supply Chain Management and Logistics

Resource Management

Operations Scheduling and Sequencing

Quality Management

Quality Control Spc

Lean Operating Systems

Project Management

Filters