Exam 3: Operations Strategy

A(n)_____ enterprise is an organization that sources,markets,and produces its goods and services in several countries to minimize costs,and to maximize profit,customer satisfaction,and social welfare.

Applying Professor Terry Hill's generic strategy framework to McDonald's,the operating design choices of resource scheduling,inventory placement and control,and standardized operational and job procedures best relate to the corporate objective of _____.

Brenda is planning a vacation to an exotic island.Though she has pre-planned her accommodation and itinerary,she is unsure of how the vacation will turn out.In this case,Brenda's vacation is high in _____ attributes.

Competitive advantage can be defined as:

For firms that adopt innovation as a core component of their strategy,price,not product performance,is the major selling feature.

Which of the following is considered an order winner in an automobile?

_____ is the discovery and practical application or commercialization of a device,method,or idea that differs from existing norms.

Which of the following is a difference between the evaluation of goods and the evaluation of services by customers?

At Ritufa Food Corp.,flexibility is the key competitive priority.Food products are manufactured according to customers' requirements,at any volume and globally delivered at any time.Given this information,Ritufa Food Corp.'s operations strategy is based on _____.

_____ sustainability is driven by ethics and human ideals of protecting the planet and its people for the well-being of future generations.

Which of the following statements is true of sustainability?

Professor Terry Hill's operations strategy framework cannot be applied to service-providing firms.

An operations strategy can be defined as:

Which of the following companies is most likely to have a true understanding of customer wants and needs?

Identify a true statement about corporate strategy of large organizations.

A strategy of quality improvement often leads to increased short-run profitability.

Which of the following is one of the key areas that is addressed by operations design choices?

The core competencies of an organization are the strengths that are unique to that organization.

_____ attributes are any aspects of a good or service that a customer must believe in but cannot personally evaluate even after purchase and consumption.