Question 1

Ecommerce is the buying and selling of goods and services over the Internet.

Accepted Answer

A) True 
 B)False

Question 2

What is the address of a file or resource on the web such as www.apple.com?

Accepted Answer

A)  Hypertext markup language 
B)  Web browser 
C)  Hypertext transport protocol 
D)  Universal resource locator 
A)  Hypertext markup language 
B)  Web browser 
C)  Hypertext transport protocol 
D)  Universal resource locator

Question 3

A universal resource locator (URL) is the address of a file or resource on the web such as www.apple.com.

Accepted Answer

A) True 
 B)False

Question 4

Disruptive technology tends to provide us with better, faster, and cheaper products.

Accepted Answer

A) True 
 B)False

Question 5

Information richness refers to the depth and breadth of details contained in a piece of textual, graphic, audio, or video information.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an example of a clickstream data metric?

Accepted Answer

A)  Dates and times of visits 
B)  Number of customers with shopping carts 
C)  The number of page views 
D)  All of these 
A)  Dates and times of visits 
B)  Number of customers with shopping carts 
C)  The number of page views 
D)  All of these

Question 7

M&Ms offers people the opportunity to order the candy in special colors or with customized sayings. How would you classify M&Ms' ebusiness strategy?

Accepted Answer

A)  Information richness 
B)  Mass customization 
C)  Personalization 
D)  Interactivity 
A)  Information richness 
B)  Mass customization 
C)  Personalization 
D)  Interactivity

Question 8

Which of the following would not be considered an advantage of ebusiness?

Accepted Answer

A)  Expanding global reach 
B)  Opening new markets 
C)  Reducing costs 
D)  Reducing information reach 
A)  Expanding global reach 
B)  Opening new markets 
C)  Reducing costs 
D)  Reducing information reach

Question 9

What occurs when a business sells directly to the customer online and cuts out the middle man?

Accepted Answer

A)  Intermediaries 
B)  Disintermediation 
C)  Reintermediation 
D)  Cybermediation 
A)  Intermediaries 
B)  Disintermediation 
C)  Reintermediation 
D)  Cybermediation

Question 10

Ecommerce is the buying and selling of goods and services over the Internet. Ecommerce refers only to online transactions.

Accepted Answer

A) True 
 B)False

Question 11

What is the World Wide Web Consortium?

Accepted Answer

A)  A markup language that delivers everything from animation to graphics and music to movies. 
B)  An international community that develops open standards to ensure the long-term growth of the web. 
C)  A nonprofit organization that has assumed the responsibility for Internet Protocol (IP) address space allocation, protocol parameter assignment, and domain name system management. 
D)  The Internet protocol web browsers use to request and display web pages using universal resource locators. 
A)  A markup language that delivers everything from animation to graphics and music to movies. 
B)  An international community that develops open standards to ensure the long-term growth of the web. 
C)  A nonprofit organization that has assumed the responsibility for Internet Protocol (IP) address space allocation, protocol parameter assignment, and domain name system management. 
D)  The Internet protocol web browsers use to request and display web pages using universal resource locators.

Question 12

What links documents, allowing users to move from one to another simply by clicking on a hot spot or link?

Accepted Answer

A)  Hypertext transport protocol 
B)  Web browser 
C)  Hypertext markup language 
D)  Universal resource locator 
A)  Hypertext transport protocol 
B)  Web browser 
C)  Hypertext markup language 
D)  Universal resource locator

Question 13

What is a program that runs within another application such as a website?

Accepted Answer

A)  Domain name 
B)  Domain name hosting 
C)  Applet 
D)  Paradigm shift 
A)  Domain name 
B)  Domain name hosting 
C)  Applet 
D)  Paradigm shift

Question 14

The WWW, such as Internet Explorer or Mozilla's Firefox, allows users to access organization systems.

Accepted Answer

A) True 
 B)False

Question 15

What measures the number of people a firm can communicate with all over the world?

Accepted Answer

A)  Information richness 
B)  Information age 
C)  Information reach 
D)  Information browser 
A)  Information richness 
B)  Information age 
C)  Information reach 
D)  Information browser

Question 16

Which of the following produces an improved product customers are eager to buy, such as a faster car or larger hard drive?

Accepted Answer

A)  Sustaining technology 
B)  Disruptive technology 
C)  Reputation system 
D)  Personalization 
A)  Sustaining technology 
B)  Disruptive technology 
C)  Reputation system 
D)  Personalization

Question 17

What is the Internet protocol web browsers use to request and display web pages using universal resource locators?

Accepted Answer

A)  Hypertext markup language (HTML) 
B)  URL 
C)  Hypertext transport protocol (HTTP) 
D)  DARPA 
A)  Hypertext markup language (HTML) 
B)  URL 
C)  Hypertext transport protocol (HTTP) 
D)  DARPA

Question 18

Netflix creates a unique recommendation listing for each customer that revisits its website. How would you classify Netflix's ebusiness strategy?

Accepted Answer

A)  Information richness 
B)  Mass customization 
C)  Personalization 
D)  Interactivity 
A)  Information richness 
B)  Mass customization 
C)  Personalization 
D)  Interactivity

Question 19

What measures the number of people a firm can communicate with all over the world?

Accepted Answer

A)  Information 
B)  Mass communication 
C)  Information reach 
D)  Cybertronics 
A)  Information 
B)  Mass communication 
C)  Information reach 
D)  Cybertronics

Question 20

Which term describes the WWW during its first few years of operation between 1991 and 2003?

Accepted Answer

A)  Web 1.0 
B)  Eshop 
C)  Open source 
D)  All of these 
A)  Web 1.0 
B)  Eshop 
C)  Open source 
D)  All of these

Exam 13: Creating Innovative Organizations

Ecommerce is the buying and selling of goods and services over the Internet.

What is the address of a file or resource on the web such as www.apple.com?

A universal resource locator (URL) is the address of a file or resource on the web such as www.apple.com.

Disruptive technology tends to provide us with better, faster, and cheaper products.

Information richness refers to the depth and breadth of details contained in a piece of textual, graphic, audio, or video information.

Which of the following is an example of a clickstream data metric?

M&Ms offers people the opportunity to order the candy in special colors or with customized sayings. How would you classify M&Ms' ebusiness strategy?

Which of the following would not be considered an advantage of ebusiness?

What occurs when a business sells directly to the customer online and cuts out the middle man?

Ecommerce is the buying and selling of goods and services over the Internet. Ecommerce refers only to online transactions.

What is the World Wide Web Consortium?

What links documents, allowing users to move from one to another simply by clicking on a hot spot or link?

What is a program that runs within another application such as a website?

The WWW, such as Internet Explorer or Mozilla's Firefox, allows users to access organization systems.

What measures the number of people a firm can communicate with all over the world?

Which of the following produces an improved product customers are eager to buy, such as a faster car or larger hard drive?

What is the Internet protocol web browsers use to request and display web pages using universal resource locators?

Netflix creates a unique recommendation listing for each customer that revisits its website. How would you classify Netflix's ebusiness strategy?

What measures the number of people a firm can communicate with all over the world?

Which term describes the WWW during its first few years of operation between 1991 and 2003?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organizationdecision Making

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

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