Question 1

Describe artificial intelligence, and identify its five main types.

Accepted Answer

Artificial intelligence (AI) simulates human thinking and behavior, such as the ability to reason and learn. The five most common categories of AI are: (1) Expert systems-computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems, (2) Neural networks-attempt to emulate the way the human brain works, (3) Genetic algorithm-a system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem, (4) Intelligent agents-special-purpose knowledge-based information systems that accomplishes specific tasks on behalf of their users, and (5) Virtual reality-a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Question 2

Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Accepted Answer

A) True 
 B)False  True

Question 3

What is a simplified representation or abstraction of reality?

Accepted Answer

A)  Model 
B)  Metric 
C)  Redundancy 
D)  Sensitivity Analysis 
A)  Model 
B)  Metric 
C)  Redundancy 
D)  Sensitivity Analysis A

Question 4

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions. Which of the items below is not an example of a TPS?

Accepted Answer

A)  Target's internal company payroll system 
B)  Comfort Dental patient diagnosis system 
C)  First Bank's overall accounting system 
D)  Stewart Sport's order entry system 
A)  Target's internal company payroll system 
B)  Comfort Dental patient diagnosis system 
C)  First Bank's overall accounting system 
D)  Stewart Sport's order entry system

Question 5

Intelligent systems are various commercial applications of artificial intelligence.

Accepted Answer

A) True 
 B)False

Question 6

What is a pie chart?

Accepted Answer

A)  A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. 
B)  A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C)  A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges. 
D)  A small embedded line graph that illustrates a single trend. 
A)  A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. 
B)  A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C)  A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges. 
D)  A small embedded line graph that illustrates a single trend.

Question 7

What is a Sparkline?

Accepted Answer

A)  A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. 
B)  A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C)  A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges. 
D)  A small embedded line graph that illustrates a single trend. 
A)  A type of graph in which a circle is divided into sectors that each represent a proportion of the whole. 
B)  A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values that they represent. 
C)  A graphical display of data using bars of different heights. It is similar to a bar chart, but a histogram groups numbers into ranges. 
D)  A small embedded line graph that illustrates a single trend.

Question 8

What models information and provides assistance in evaluating and choosing among different courses of action?

Accepted Answer

A)  OLTP 
B)  OLAP 
C)  TPS 
D)  DSS 
A)  OLTP 
B)  OLAP 
C)  TPS 
D)  DSS

Question 9

Lei Kim works at the local Starbucks coffee shop and her responsibilities include taking orders, fulfilling orders, and ringing in sales. At what level of the organizational pyramid would you categorize Lei?

Accepted Answer

A)  Strategic 
B)  Owner 
C)  Operational 
D)  Managerial 
A)  Strategic 
B)  Owner 
C)  Operational 
D)  Managerial

Question 10

What is a category of AI that attempts to emulate the way the human brain works?

Accepted Answer

A)  Intelligent system 
B)  Artificial intelligence 
C)  Expert systems 
D)  Neural network 
A)  Intelligent system 
B)  Artificial intelligence 
C)  Expert systems 
D)  Neural network

Question 11

At which level of an organization are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?

Accepted Answer

A)  Operational level 
B)  Managerial level 
C)  Strategic level 
D)  All of these 
A)  Operational level 
B)  Managerial level 
C)  Strategic level 
D)  All of these

Question 12

Which of the following offers an example of an intelligent agent that uses a multi-agent system?

Accepted Answer

A)  A cargo transport system 
B)  Book distribution center 
C)  A flu epidemic 
D)  All of these choices are correct. 
A)  A cargo transport system 
B)  Book distribution center 
C)  A flu epidemic 
D)  All of these choices are correct.

Question 13

Which of the following is not considered a challenge facing most managers today?

Accepted Answer

A)  Managerial decisions must be made quickly. 
B)  Strategic decisions need to be made by applying analysis techniques. 
C)  Artificial intelligence is required by all managers to be successful. 
D)  Managerial decisions require large amounts of information to analyze. 
A)  Managerial decisions must be made quickly. 
B)  Strategic decisions need to be made by applying analysis techniques. 
C)  Artificial intelligence is required by all managers to be successful. 
D)  Managerial decisions require large amounts of information to analyze.

Question 14

Which of the following would not be found in a digital dashboard for a manufacturing team?

Accepted Answer

A)  A graph of stock market prices 
B)  A running line graph of planned versus actual production for the past 24 hours 
C)  An Excel spreadsheet with cost analysis data 
D)  A hot list of key performance indicators, refreshed every 15 minutes 
A)  A graph of stock market prices 
B)  A running line graph of planned versus actual production for the past 24 hours 
C)  An Excel spreadsheet with cost analysis data 
D)  A hot list of key performance indicators, refreshed every 15 minutes

Question 15

Which of the following does not represent a category of AI?

Accepted Answer

A)  Genetic algorithms 
B)  Neural networks 
C)  Expert systems 
D)  Consolidation 
A)  Genetic algorithms 
B)  Neural networks 
C)  Expert systems 
D)  Consolidation

Question 16

What is slice-and-dice capability?

Accepted Answer

A)  Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information 
B)  Enables the examination of information from different perspectives 
C)  Enables users to get details, and details of details, of information 
D)  Finds the inputs necessary to achieve a goal such as a desired level of output 
A)  Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information 
B)  Enables the examination of information from different perspectives 
C)  Enables users to get details, and details of details, of information 
D)  Finds the inputs necessary to achieve a goal such as a desired level of output

Question 17

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

Accepted Answer

A)  Genetic algorithms 
B)  Artificial intelligence 
C)  Fuzzy logic 
D)  Intelligent agents 
A)  Genetic algorithms 
B)  Artificial intelligence 
C)  Fuzzy logic 
D)  Intelligent agents

Question 18

Virtual workplace is the viewing of the physical world with computer-generated layers of information added to it.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is considered an operational decision or structured decision?

Accepted Answer

A)  Determining how many employees are out sick 
B)  Determining the impact of last month's marketing campaign 
C)  Allocating resources to a department for a new system 
D)  Monitoring performance of a project team 
A)  Determining how many employees are out sick 
B)  Determining the impact of last month's marketing campaign 
C)  Allocating resources to a department for a new system 
D)  Monitoring performance of a project team

Question 20

What is weak AI?

Accepted Answer

A)  Refers to a set of instructions that completes a task. 
B)  A type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn. 
C)  Machines can still make their own decisions based on reasoning and past sets of data. 
D)  Refers to the field of artificial intelligence that works toward providing brainlike powers to AI machines; in effect, it works to make machines as intelligent as the humans. 
A)  Refers to a set of instructions that completes a task. 
B)  A type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn. 
C)  Machines can still make their own decisions based on reasoning and past sets of data. 
D)  Refers to the field of artificial intelligence that works toward providing brainlike powers to AI machines; in effect, it works to make machines as intelligent as the humans.

Exam 9: Enabling the Organizationdecision Making

Describe artificial intelligence, and identify its five main types.

Virtual reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

What is a simplified representation or abstraction of reality?

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions. Which of the items below is not an example of a TPS?

Intelligent systems are various commercial applications of artificial intelligence.

What is a pie chart?

What is a Sparkline?

What models information and provides assistance in evaluating and choosing among different courses of action?

Lei Kim works at the local Starbucks coffee shop and her responsibilities include taking orders, fulfilling orders, and ringing in sales. At what level of the organizational pyramid would you categorize Lei?

What is a category of AI that attempts to emulate the way the human brain works?

At which level of an organization are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?

Which of the following offers an example of an intelligent agent that uses a multi-agent system?

Which of the following is not considered a challenge facing most managers today?

Which of the following would not be found in a digital dashboard for a manufacturing team?

Which of the following does not represent a category of AI?

What is slice-and-dice capability?

Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?

Virtual workplace is the viewing of the physical world with computer-generated layers of information added to it.

Which of the following is considered an operational decision or structured decision?

What is weak AI?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Informationdatabases

Accessing Organizational Informationdata Warehouses

Understanding Big Data and Its Impact on Business

Extending the Organizationsupply Chain Management

Building a Customer-Centric Organizationcustomer Relationship Management

Integrating the Organization From End to Endenterprise Resource Planning

Creating Innovative Organizations

Ebusiness

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects