Exam 2: Defining Organizational Communication
Which of the following concepts is characterized by the irony that individuals rarely get to see the reality they set out to create?
B
What does it mean to work with integrity? As you construct your answer, be sure to define the concepts of integrity and ethics as they relate to organizational communication practice. Also, how would one develop effective codes of ethics for modern organizations?
Working with integrity means consistently adhering to moral and ethical principles in all aspects of one's work. It involves being honest, trustworthy, and reliable, and always doing the right thing even when no one is watching. In the context of organizational communication practice, integrity is essential for building trust and credibility with both internal and external stakeholders.
Integrity is closely related to the concept of ethics, which refers to the moral principles that guide an individual's behavior. In the context of organizational communication, ethics play a crucial role in shaping the way employees interact with each other, as well as how the organization communicates with its stakeholders. Ethical communication involves being transparent, respectful, and considerate of others' perspectives and rights.
Developing effective codes of ethics for modern organizations involves several key steps. First, it is important to involve employees at all levels of the organization in the development process to ensure that the code reflects the values and principles of the entire workforce. This can be done through surveys, focus groups, or other forms of employee input.
Second, the code of ethics should be clear, concise, and easily accessible to all employees. It should outline the organization's expectations for ethical behavior and provide guidance on how to handle ethical dilemmas that may arise in the course of work.
Third, the code of ethics should be regularly reviewed and updated to ensure that it remains relevant and aligned with the organization's values and goals. This can be done through regular training and communication efforts to reinforce the importance of ethical behavior in the workplace.
Finally, it is important for organizations to establish mechanisms for reporting and addressing ethical violations. This can include anonymous reporting systems, ethical hotlines, or other channels for employees to raise concerns without fear of retaliation.
In conclusion, working with integrity in organizational communication practice means upholding ethical principles and values in all interactions. Developing effective codes of ethics for modern organizations involves engaging employees in the process, creating clear and accessible guidelines, and establishing mechanisms for reporting and addressing ethical violations. By prioritizing integrity and ethics in communication, organizations can build trust, credibility, and a positive reputation with their stakeholders.
Which of the following approaches to communication can be most useful in understanding the role that leaders play in organizations?
A
When an individual strives to fulfill the promises and commitments he or she has made to another individual, they are said to be working with integrity.
Why do the authors of this book prefer the approach that balances creativity and constraint as opposed to more traditional approaches to organizational communication?
Although dated, which of the following models of communication is still useful to certain organizational situations, such as the giving and receiving of technical instructions?
When individuals communicate without purpose or conscious thought, they are said to be engaging in which of the following kinds of communication?
When we become more conscious of our communication, we become more mindful, and when we become more mindful, we are more likely to
Which of the following is NOT one of the three main factors that contributes to information overload?
When individuals within an organization do things right and do the right things, they are said to be acting
A focus on creativity and constraint is the best way to understand the balance that is required when individuals engage in organizational communication practices.
The concept of feedback is particularly important to the transactional-process approach to communication.
Which of the following concepts best illustrates communication that has both purpose and strategy?
Integrity is a core business principle that requires which of the following skills?
Why does context matter to so many of the concepts and approaches discussed in this chapter?
Since the 1960s, which of the following has been the primary focus of social theorists?
Explain the concept of dialogue, using relevant examples from this course. Why is this concept so important to understanding organizational communication?
Define the role of the situated individual in organizational communication. Where does this individual come from, and what are some of the predominate forces that shape how he or she acts within an organized context?
Mindless communicators rely on repeated forms of talk-scripts-that are easy to perform and whose likely outcomes are well known.
According to William Wentworth, the balance of creativity and constraint in social life is achieved through
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