Exam 8: Teams and Networks: Communication and Collaborative Work

The multiple-stakeholder model asserts that organizations should value more perspectives than just those of the shareholders and stockholders.

Multiplex relationships are less significant than uniplex relationships in promoting social support and organizational innovation.

All cultures engage in the same phases of the negotiation process, but the amount of time that they devote to each phase may differ.

Which of the following types of teams requires the superior to act as a facilitator, being hard on rules and goals, while respecting the free exchange of ideas?

According to the text, which of the following phases of the negotiation process does NOT occur in all cultures?

At General Electric, management selects one hundred employees to attend a three-day conference. A facilitator divides the employees into groups, and each group identifies problems within the company and recommends changes to senior management. This example illustrates which of the following types of teams?

According to the text, what is a source of conflict among teams?

Chapter 8 begins by outlining Stan Deetz's multiple-stakeholder model as a way to promote democracy and participation in organizations. What does it mean to be a part of a "democratic" organization? Should modern workplaces and corporations be required to operate more democratically, considering that they operate in a country with democratic principles? Use concepts from Deetz's multiple-stakeholder model to defend your answer.

What promises does Stan Deetz's multiple-stakeholder model hold for individuals who work in teams? What perils does this model also pose?

Organizations that structure themselves around independent decision-making groups, not individuals, as a way of improving work processes and quality of service are also known as

Use an example from your own experience with organizations to illustrate the concept of communication network roles. Be specific about which role your example demonstrates (i.e., the isolate, group member, bridge, or liaison).

How do teams learn? Provide an example that illustrates your point.

Which of the following models seeks to balance the demands of global economic competition with a respect for the well-being of people and the environment?

Networking can be used to balance work and family concerns.

When group members go along with, rather than critically evaluate, the group's proposals or ideas, they are

What type of team has long been used by organizations in the design and development of new products and services?

Different types of jobs require different types of teams. Chapter 8 illustrates four general types of teams (project, work, quality improvement, and virtual). Outline the purpose and goals of each type of team, and offer an example for each of the four types.

According to the text, teams that avoid the conflict stage are more likely to experience

Consensus, by definition, means that all members agree with a given outcome.

What role does groupthink play as teams and networks develop? How do most groups end up experiencing groupthink? What are some ways in which it can be avoided?