Question 1

Communication technology that allows for two-way, real-time communication is referred to as

Accepted Answer

A)  rich. 
B)  asynchronous. 
C)  dialogic. 
D)  synchronous. 
A)  rich. 
B)  asynchronous. 
C)  dialogic. 
D)  synchronous. D

Question 2

The successful implementation of any communication technology will consider both the social and the political environments of the organization before attempting any sort of technological change.

Accepted Answer

A) True 
 B)False  True

Question 3

The most progressive companies make sure that there are clear links between training and development programs and performance reviews.

Accepted Answer

A) True 
 B)False  True

Question 4

Developing a competitive strategy is always a complex process.

Accepted Answer

A) True 
 B)False

Question 5

Extremist supporters of the dystopian view of technology are sometimes referred to as

Accepted Answer

A)  laggards. 
B)  "Luddites." 
C)  traditionalists. 
D)  purists. 
A)  laggards. 
B)  "Luddites." 
C)  traditionalists. 
D)  purists.

Question 6

Define superordinate goals, and offer an example that illustrates this concept.

Accepted Answer

Superordinate goals are overarching obje

Question 7

Strategic alignment is usually a gradual process.

Accepted Answer

A) True 
 B)False

Question 8

What language might an organization use to communicate a differentiation strategy?

Accepted Answer

An organization can use various language

Question 9

Distinguish between the utopian and dystopian views of communication technology.

Accepted Answer

The utopian view of communication techno

Question 10

The 7-S model has been used as a successful model to promote strategic alignment. Outline the parts of the model, and provide an integrated example that illustrates the seven parts of the process.

Accepted Answer

The 7-S model, developed by McKinsey & C

Question 11

Which of the following best describes how Chapter 10 views change?

Accepted Answer

A)  Competitive analysis 
B)  Strategic thinking 
C)  Positioning 
D)  Producing 
A)  Competitive analysis 
B)  Strategic thinking 
C)  Positioning 
D)  Producing

Question 12

The 7-S model is also referred to as the "anti-strategy" strategy.

Accepted Answer

A) True 
 B)False

Question 13

During which of the following stages of an organization's life cycle do companies face the important process of letting go of old business practices in favor of new ones?

Accepted Answer

A)  Birth 
B)  Childhood 
C)  Adolescence 
D)  Maturity 
A)  Birth 
B)  Childhood 
C)  Adolescence 
D)  Maturity

Question 14

The "birth" of an organization is concerned mainly with developing a strategy and finding a niche.

Accepted Answer

A) True 
 B)False

Question 15

Descriptors such as cheapest, fastest, and most reliable are typically used in the expression of a company's

Accepted Answer

A)  competitive strategy. 
B)  advertisement. 
C)  identity. 
D)  alignment. 
A)  competitive strategy. 
B)  advertisement. 
C)  identity. 
D)  alignment.

Question 16

The text highlights some strategies for training and development as a way to promote strategic alignment and quality management. What are some employee development strategies that have been particularly useful?

Accepted Answer

Employee development strategies are esse

Question 17

Organizations need to engage in a competitor analysis as a part of their strategic positioning. Competitor analysis involves all of the following practices EXCEPT

Accepted Answer

A)  identifying whether or not a similar product or service exists. 
B)  learning if a similar product or service has been released in the past. 
C)  finding out if a similar product or service has ever failed. 
D)  identifying the vendors or other stakeholders that support a competitor. 
A)  identifying whether or not a similar product or service exists. 
B)  learning if a similar product or service has been released in the past. 
C)  finding out if a similar product or service has ever failed. 
D)  identifying the vendors or other stakeholders that support a competitor.

Question 18

Crafting a competitive strategy from a communication perspective involves attention to message design.

Accepted Answer

A) True 
 B)False

Question 19

The ability to think, reason, and make decisions is identified as which of the following basic skills that employees are expected to possess?

Accepted Answer

A)  A foundational ability 
B)  A learning area 
C)  A primary ability 
D)  A secondary ability 
A)  A foundational ability 
B)  A learning area 
C)  A primary ability 
D)  A secondary ability

Question 20

Positioning involves selecting a strategy or purpose that distinguishes the organization from its competitors.

Accepted Answer

A) True 
 B)False

Communication technology that allows for two-way, real-time communication is referred to as

The successful implementation of any communication technology will consider both the social and the political environments of the organization before attempting any sort of technological change.

The most progressive companies make sure that there are clear links between training and development programs and performance reviews.

Developing a competitive strategy is always a complex process.

Extremist supporters of the dystopian view of technology are sometimes referred to as

Define superordinate goals, and offer an example that illustrates this concept.

Strategic alignment is usually a gradual process.

What language might an organization use to communicate a differentiation strategy?

Distinguish between the utopian and dystopian views of communication technology.

The 7-S model has been used as a successful model to promote strategic alignment. Outline the parts of the model, and provide an integrated example that illustrates the seven parts of the process.

Which of the following best describes how Chapter 10 views change?

The 7-S model is also referred to as the "anti-strategy" strategy.

During which of the following stages of an organization's life cycle do companies face the important process of letting go of old business practices in favor of new ones?

The "birth" of an organization is concerned mainly with developing a strategy and finding a niche.

Descriptors such as cheapest, fastest, and most reliable are typically used in the expression of a company's

The text highlights some strategies for training and development as a way to promote strategic alignment and quality management. What are some employee development strategies that have been particularly useful?

Organizations need to engage in a competitor analysis as a part of their strategic positioning. Competitor analysis involves all of the following practices EXCEPT

Crafting a competitive strategy from a communication perspective involves attention to message design.

The ability to think, reason, and make decisions is identified as which of the following basic skills that employees are expected to possess?

Positioning involves selecting a strategy or purpose that distinguishes the organization from its competitors.

Communication and the Changing World of Work

Defining Organizational Communication

Three Early Perspectives on Organizations and Communication

The Systems Perspective on Organizations and Communication

Cultural Studies of Organizations and Communication

Critical Approaches to Organizations and Communication

Identity and Difference in Organizational Life

Teams and Networks: Communication and Collaborative Work

Communicating Leadership

Filters

Exam 10: Organizational Alignment: Managing the Total Enterprise

Communication technology that allows for two-way, real-time communication is referred to as

The successful implementation of any communication technology will consider both the social and the political environments of the organization before attempting any sort of technological change.

The most progressive companies make sure that there are clear links between training and development programs and performance reviews.

Developing a competitive strategy is always a complex process.

Extremist supporters of the dystopian view of technology are sometimes referred to as

Define superordinate goals, and offer an example that illustrates this concept.

Strategic alignment is usually a gradual process.

What language might an organization use to communicate a differentiation strategy?

Distinguish between the utopian and dystopian views of communication technology.

The 7-S model has been used as a successful model to promote strategic alignment. Outline the parts of the model, and provide an integrated example that illustrates the seven parts of the process.

Which of the following best describes how Chapter 10 views change?

The 7-S model is also referred to as the "anti-strategy" strategy.

During which of the following stages of an organization's life cycle do companies face the important process of letting go of old business practices in favor of new ones?

The "birth" of an organization is concerned mainly with developing a strategy and finding a niche.

Descriptors such as cheapest, fastest, and most reliable are typically used in the expression of a company's

The text highlights some strategies for training and development as a way to promote strategic alignment and quality management. What are some employee development strategies that have been particularly useful?

Organizations need to engage in a competitor analysis as a part of their strategic positioning. Competitor analysis involves all of the following practices EXCEPT

Crafting a competitive strategy from a communication perspective involves attention to message design.

The ability to think, reason, and make decisions is identified as which of the following basic skills that employees are expected to possess?

Positioning involves selecting a strategy or purpose that distinguishes the organization from its competitors.

Communication and the Changing World of Work

Defining Organizational Communication

Three Early Perspectives on Organizations and Communication

The Systems Perspective on Organizations and Communication

Cultural Studies of Organizations and Communication

Critical Approaches to Organizations and Communication

Identity and Difference in Organizational Life

Teams and Networks: Communication and Collaborative Work

Communicating Leadership

Filters