Question 1

Which of the following definitions most clearly illustrates the concept of organizational communication?

Accepted Answer

A)  The closer integration of countries and peoples thanks to developments in progressive capitalism 
B)  Habitual ways of seeing the world that are unique to each individual 
C)  The interaction required to direct a group toward a shared goal 
D)  The ways in which businesses make use of knowledge as a commodity 
A)  The closer integration of countries and peoples thanks to developments in progressive capitalism 
B)  Habitual ways of seeing the world that are unique to each individual 
C)  The interaction required to direct a group toward a shared goal 
D)  The ways in which businesses make use of knowledge as a commodity C

Question 2

Which of the following does the book cite as a classic example of botched multicultural management?

Accepted Answer

A)  Google's underestimation of the impact of social media 
B)  Disneyland Paris's ignorance of French culture 
C)  Foxconn's use of underage workers 
D)  International human trafficking 
A)  Google's underestimation of the impact of social media 
B)  Disneyland Paris's ignorance of French culture 
C)  Foxconn's use of underage workers 
D)  International human trafficking B

Question 3

Some communities have created 912 numbers for serious conditions in order to free up their 911 lines for true emergencies.

Accepted Answer

A) True 
 B)False  True

Question 4

Organizational communication refers to the interaction required to direct a group toward a shared goal.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following have organizational communication scholars learned from the economic collapse of 2008?

Accepted Answer

A)  Government and international agencies are important. 
B)  The economy is completely global. 
C)  Blind faith in market capitalism is dangerous. 
D)  All of the options are correct. 
A)  Government and international agencies are important. 
B)  The economy is completely global. 
C)  Blind faith in market capitalism is dangerous. 
D)  All of the options are correct.

Question 6

The Center for Creative Leadership identified four pivotal skills for global managers. They include all of the following EXCEPT

Accepted Answer

A)  international business knowledge. 
B)  cultural adaptability. 
C)  the ability to speak multiple languages. 
D)  the ability to play the role of the innovator. 
A)  international business knowledge. 
B)  cultural adaptability. 
C)  the ability to speak multiple languages. 
D)  the ability to play the role of the innovator.

Question 7

While 24/7 access to employees has a clear upside for customers, its downside is the toll it may take on

Accepted Answer

A)  productivity. 
B)  the health of the employees. 
C)  employees' personal relationships. 
D)  All of the options are correct. 
A)  productivity. 
B)  the health of the employees. 
C)  employees' personal relationships. 
D)  All of the options are correct.

Question 8

Which of the following factors have contributed to the increased need to balance work and family?

Accepted Answer

A)  The prevalence of two-career families and the high demand for child care 
B)  The lack of union jobs and increase of single-parent families 
C)  The high demand for child care and the loss of jobs demanding specific skill sets 
D)  The increase of both single-parent families and two-career families 
A)  The prevalence of two-career families and the high demand for child care 
B)  The lack of union jobs and increase of single-parent families 
C)  The high demand for child care and the loss of jobs demanding specific skill sets 
D)  The increase of both single-parent families and two-career families

Question 9

Many American workers are changing their personal definition of life success to include not only their career, but also deeper involvement with their communities and personal growth.

Accepted Answer

A) True 
 B)False

Question 10

According to the text, human survival has always hinged on

Accepted Answer

A)  social contracts. 
B)  the ability to work together. 
C)  knowledge management. 
D)  managing natural resources. 
A)  social contracts. 
B)  the ability to work together. 
C)  knowledge management. 
D)  managing natural resources.

Question 11

Part of understanding organizational communication means understanding the role that new communication technologies play in our everyday lives. The text addresses social networking sites such as Instagram, Snapshot, Vine, Twitter, and Facebook as forms of new technology that are changing the ways in which we communicate. Explain what new communication technologies include, and describe how social networking sites operate as new communication technologies that help manage knowledge.

Accepted Answer

New communication technologies include a

Question 12

Which of the following best characterizes the new social contract regarding the relationship between employees and organizations?

Accepted Answer

A)  Employees who are efficient and are committed are guaranteed job security. 
B)  Employees who meet productivity standards are guaranteed increased social services such as child care and flexible work hours. 
C)  Employees must fit an organization's needs at the time while job security is fleeting. 
D)  Employers act in the best interest of their employees. 
A)  Employees who are efficient and are committed are guaranteed job security. 
B)  Employees who meet productivity standards are guaranteed increased social services such as child care and flexible work hours. 
C)  Employees must fit an organization's needs at the time while job security is fleeting. 
D)  Employers act in the best interest of their employees.

Question 13

Organizational communication is perishable in that

Accepted Answer

A)  most organizations have only one opportunity to succeed. 
B)  what worked last year may no longer be relevant this year due to customers' tastes and technology. 
C)  ideas often "die" with the individual who initiated them. 
D)  communication that is suited for one organization may not be suitable for another organization. 
A)  most organizations have only one opportunity to succeed. 
B)  what worked last year may no longer be relevant this year due to customers' tastes and technology. 
C)  ideas often "die" with the individual who initiated them. 
D)  communication that is suited for one organization may not be suitable for another organization.

Question 14

Which of the following are governments and consumers pressuring health-care providers to offer in place of costly fee-for-service business models?

Accepted Answer

A)  Physician-centered models 
B)  Global health care 
C)  Lowest-cost models 
D)  Prevention-centric practices focusing on primary care physicians as care coordinators 
A)  Physician-centered models 
B)  Global health care 
C)  Lowest-cost models 
D)  Prevention-centric practices focusing on primary care physicians as care coordinators

Question 15

Globalization allows modern organizations to transcend time and space.

Accepted Answer

A) True 
 B)False

Question 16

What are some of the sources for the ethical concerns that many individuals have regarding major corporations and globalization?

Accepted Answer

Some of the sources for the ethical conc

Question 17

Success across national boundaries requires, at the very least, which of the following skill sets?

Accepted Answer

A)  The ability to speak the language of customers 
B)  The ability to speak the language of suppliers 
C)  Some understanding of cultural subtleties 
D)  All of the options are correct. 
A)  The ability to speak the language of customers 
B)  The ability to speak the language of suppliers 
C)  Some understanding of cultural subtleties 
D)  All of the options are correct.

Question 18

Religion has become an increasingly important element of diversity in the workplace.

Accepted Answer

A) True 
 B)False

Question 19

Today, most people have enough economic safety to prioritize family and personal needs over work.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following concepts refers to the new developments in communication technology that bridge information software with biological processes?

Accepted Answer

A)  Biometrics 
B)  Urgent organizations 
C)  GPS 
D)  Wetware 
A)  Biometrics 
B)  Urgent organizations 
C)  GPS 
D)  Wetware

Which of the following definitions most clearly illustrates the concept of organizational communication?

Which of the following does the book cite as a classic example of botched multicultural management?

Some communities have created 912 numbers for serious conditions in order to free up their 911 lines for true emergencies.

Organizational communication refers to the interaction required to direct a group toward a shared goal.

Which of the following have organizational communication scholars learned from the economic collapse of 2008?

The Center for Creative Leadership identified four pivotal skills for global managers. They include all of the following EXCEPT

While 24/7 access to employees has a clear upside for customers, its downside is the toll it may take on

Which of the following factors have contributed to the increased need to balance work and family?

Many American workers are changing their personal definition of life success to include not only their career, but also deeper involvement with their communities and personal growth.

According to the text, human survival has always hinged on

Which of the following best characterizes the new social contract regarding the relationship between employees and organizations?

Organizational communication is perishable in that

Which of the following are governments and consumers pressuring health-care providers to offer in place of costly fee-for-service business models?

Globalization allows modern organizations to transcend time and space.

What are some of the sources for the ethical concerns that many individuals have regarding major corporations and globalization?

Success across national boundaries requires, at the very least, which of the following skill sets?

Religion has become an increasingly important element of diversity in the workplace.

Today, most people have enough economic safety to prioritize family and personal needs over work.

Which of the following concepts refers to the new developments in communication technology that bridge information software with biological processes?

Defining Organizational Communication

Three Early Perspectives on Organizations and Communication

The Systems Perspective on Organizations and Communication

Cultural Studies of Organizations and Communication

Critical Approaches to Organizations and Communication

Identity and Difference in Organizational Life

Teams and Networks: Communication and Collaborative Work

Communicating Leadership

Organizational Alignment: Managing the Total Enterprise

Filters

Exam 1: Communication and the Changing World of Work

Which of the following definitions most clearly illustrates the concept of organizational communication?

Which of the following does the book cite as a classic example of botched multicultural management?

Some communities have created 912 numbers for serious conditions in order to free up their 911 lines for true emergencies.

Organizational communication refers to the interaction required to direct a group toward a shared goal.

Which of the following have organizational communication scholars learned from the economic collapse of 2008?

The Center for Creative Leadership identified four pivotal skills for global managers. They include all of the following EXCEPT

While 24/7 access to employees has a clear upside for customers, its downside is the toll it may take on

Which of the following factors have contributed to the increased need to balance work and family?

Many American workers are changing their personal definition of life success to include not only their career, but also deeper involvement with their communities and personal growth.

According to the text, human survival has always hinged on

Which of the following best characterizes the new social contract regarding the relationship between employees and organizations?

Organizational communication is perishable in that

Which of the following are governments and consumers pressuring health-care providers to offer in place of costly fee-for-service business models?

Globalization allows modern organizations to transcend time and space.

What are some of the sources for the ethical concerns that many individuals have regarding major corporations and globalization?

Success across national boundaries requires, at the very least, which of the following skill sets?

Religion has become an increasingly important element of diversity in the workplace.

Today, most people have enough economic safety to prioritize family and personal needs over work.

Which of the following concepts refers to the new developments in communication technology that bridge information software with biological processes?

Defining Organizational Communication

Three Early Perspectives on Organizations and Communication

The Systems Perspective on Organizations and Communication

Cultural Studies of Organizations and Communication

Critical Approaches to Organizations and Communication

Identity and Difference in Organizational Life

Teams and Networks: Communication and Collaborative Work

Communicating Leadership

Organizational Alignment: Managing the Total Enterprise

Filters