Question 1

Age does not affect how they prefer to learn.

Accepted Answer

A) True 
 B)False

Question 2

________ refers to asking a large group of employees to provide information for needs assessment.

Accepted Answer

A)  Crowdsourcing 
B)  Historical data review 
C)  Focus group 
D)  Benchmarking 
A)  Crowdsourcing 
B)  Historical data review 
C)  Focus group 
D)  Benchmarking

Question 3

Subject-matter experts (SMEs) should have an understanding of the company's language, tools, and products.

Accepted Answer

A) True 
 B)False

Question 4

Name and describe the uses of competency models.

Accepted Answer

Competency models are useful in several

Question 5

In the process of developing a competency model, the job or position to be analyzed is identified after ________.

Accepted Answer

A)  the needs assessment strategy is selected 
B)  the effective and ineffective job performers are identified 
C)  the business strategy and goals are identified 
D)  the competencies responsible for effective and ineffective performance are identified 
A)  the needs assessment strategy is selected 
B)  the effective and ineffective job performers are identified 
C)  the business strategy and goals are identified 
D)  the competencies responsible for effective and ineffective performance are identified

Question 6

The importance of cognitive ability for job success increases with job complexity.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements is true of needs assessment?

Accepted Answer

A)  The process should not provide information regarding outcomes to evaluate training. 
B)  Upper- and mid-level managers should be excluded. 
C)  The process can determine if training is the appropriate solution. 
D)  The process needs to be lengthy and comprehensive. 
A)  The process should not provide information regarding outcomes to evaluate training. 
B)  Upper- and mid-level managers should be excluded. 
C)  The process can determine if training is the appropriate solution. 
D)  The process needs to be lengthy and comprehensive.

Question 8

Which of the following issues is addressed by task analysis?

Accepted Answer

A)  Who needs training? 
B)  What is the focus of training? 
C)  Does training support the company's strategic direction? 
D)  Should training be built or bought? 
A)  Who needs training? 
B)  What is the focus of training? 
C)  Does training support the company's strategic direction? 
D)  Should training be built or bought?

Question 9

Name and describe the three levels of analyses for conducting a needs assessment.

Accepted Answer

•Organization analysis involves determin

Question 10

________ are more concerned with how training may affect the attainment of financial goals for the particular units they supervise.

Accepted Answer

A)  Operational workers 
B)  Instructional designers 
C)  Mid-level managers 
D)  Upper-level managers 
A)  Operational workers 
B)  Instructional designers 
C)  Mid-level managers 
D)  Upper-level managers

Question 11

________ refers to the process of a company using information about other companies' training practices.

Accepted Answer

A)  Brainstorming 
B)  Crowdsourcing 
C)  Outsourcing 
D)  Benchmarking 
A)  Brainstorming 
B)  Crowdsourcing 
C)  Outsourcing 
D)  Benchmarking

Question 12

According to the text, collecting data on social support for training from managers and peers is a component of which level of analysis?

Accepted Answer

A)  organizational analysis 
B)  personal analysis 
C)  task analysis 
D)  a and b 
A)  organizational analysis 
B)  personal analysis 
C)  task analysis 
D)  a and b

Question 13

Competency models are typically only used for training purposes.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is considered an "input" in the context of person analysis?

Accepted Answer

A)  awareness of performance standards 
B)  social support 
C)  cognitive ability 
D)  conscientiousness 
A)  awareness of performance standards 
B)  social support 
C)  cognitive ability 
D)  conscientiousness

Question 15

Mid-level managers typically determine how much of their budgets will be devoted to training during the needs assessment process.

Accepted Answer

A) True 
 B)False

Question 16

It is always important to conduct a thorough needs assessment at the organization, personal, and task levels of analysis.

Accepted Answer

A) True 
 B)False

Question 17

A needs assessment conducted at McDonald's was presented in the text. Which of the following is NOT true of its needs assessment process?

Accepted Answer

A)  The organization's business strategy was reevaluated to ensure that training was in alignment with its strategy. 
B)  Employees' education level, gender, language, age, and generation were examined. 
C)  Responsibilities, tasks, and leadership skills for each job were analyzed. 
D)  Data about the frequency of use of training online content and its accessibility were assessed. 
A)  The organization's business strategy was reevaluated to ensure that training was in alignment with its strategy. 
B)  Employees' education level, gender, language, age, and generation were examined. 
C)  Responsibilities, tasks, and leadership skills for each job were analyzed. 
D)  Data about the frequency of use of training online content and its accessibility were assessed.

Question 18

Online technology is useful in the needs assessment process because it is most effective in generating detailed content.

Accepted Answer

A) True 
 B)False

Question 19

Surveys do not allow many employees to participate in the needs assessment process.

Accepted Answer

A) True 
 B)False

Question 20

One of the best means to enhance trainees' self-efficacy beliefs is to explain the importance of learning new knowledge and skills for enhanced organizational performance.

Accepted Answer

A) True 
 B)False

Age does not affect how they prefer to learn.

________ refers to asking a large group of employees to provide information for needs assessment.

Subject-matter experts (SMEs) should have an understanding of the company's language, tools, and products.

Name and describe the uses of competency models.

In the process of developing a competency model, the job or position to be analyzed is identified after ________.

The importance of cognitive ability for job success increases with job complexity.

Which of the following statements is true of needs assessment?

Which of the following issues is addressed by task analysis?

Name and describe the three levels of analyses for conducting a needs assessment.

________ are more concerned with how training may affect the attainment of financial goals for the particular units they supervise.

________ refers to the process of a company using information about other companies' training practices.

According to the text, collecting data on social support for training from managers and peers is a component of which level of analysis?

Competency models are typically only used for training purposes.

Which of the following is considered an "input" in the context of person analysis?

Mid-level managers typically determine how much of their budgets will be devoted to training during the needs assessment process.

It is always important to conduct a thorough needs assessment at the organization, personal, and task levels of analysis.

A needs assessment conducted at McDonald's was presented in the text. Which of the following is NOT true of its needs assessment process?

Online technology is useful in the needs assessment process because it is most effective in generating detailed content.

Surveys do not allow many employees to participate in the needs assessment process.

One of the best means to enhance trainees' self-efficacy beliefs is to explain the importance of learning new knowledge and skills for enhanced organizational performance.

Introduction to Employee Training and Development

Strategic Training

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters

Exam 3: Needs Assessment

Age does not affect how they prefer to learn.

________ refers to asking a large group of employees to provide information for needs assessment.

Subject-matter experts (SMEs) should have an understanding of the company's language, tools, and products.

Name and describe the uses of competency models.

In the process of developing a competency model, the job or position to be analyzed is identified after ________.

The importance of cognitive ability for job success increases with job complexity.

Which of the following statements is true of needs assessment?

Which of the following issues is addressed by task analysis?

Name and describe the three levels of analyses for conducting a needs assessment.

________ are more concerned with how training may affect the attainment of financial goals for the particular units they supervise.

________ refers to the process of a company using information about other companies' training practices.

According to the text, collecting data on social support for training from managers and peers is a component of which level of analysis?

Competency models are typically only used for training purposes.

Which of the following is considered an "input" in the context of person analysis?

Mid-level managers typically determine how much of their budgets will be devoted to training during the needs assessment process.

It is always important to conduct a thorough needs assessment at the organization, personal, and task levels of analysis.

A needs assessment conducted at McDonald's was presented in the text. Which of the following is NOT true of its needs assessment process?

Online technology is useful in the needs assessment process because it is most effective in generating detailed content.

Surveys do not allow many employees to participate in the needs assessment process.

One of the best means to enhance trainees' self-efficacy beliefs is to explain the importance of learning new knowledge and skills for enhanced organizational performance.

Introduction to Employee Training and Development

Strategic Training

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters