Question 1

The CEO of a company is responsible for setting a clear direction for learning.

Accepted Answer

A) True 
 B)False  True

Question 2

Strategic training and development initiatives vary by company depending on a company's industry, goals, resources, and capabilities.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following positions is characterized by high value and low uniqueness?

Accepted Answer

A)  lab technician 
B)  scientist 
C)  secretarial staff 
D)  legal adviser 
A)  lab technician 
B)  scientist 
C)  secretarial staff 
D)  legal adviser A

Question 4

The final step of the strategic training and development process involves ________.

Accepted Answer

A)  choosing strategic training and development initiatives 
B)  identifying the business strategy 
C)  identifying measures or metrics 
D)  creating concrete training and development activities 
A)  choosing strategic training and development initiatives 
B)  identifying the business strategy 
C)  identifying measures or metrics 
D)  creating concrete training and development activities

Question 5

Which of the following is true of the business-embedded (BE) learning function?

Accepted Answer

A)  The BE function is customer-focused. 
B)  A BE training function views trainees as marketers. 
C)  A BE training function does not guarantee that training will improve performance. 
D)  Training functions organized by the BE model do not involve line managers. 
A)  The BE function is customer-focused. 
B)  A BE training function views trainees as marketers. 
C)  A BE training function does not guarantee that training will improve performance. 
D)  Training functions organized by the BE model do not involve line managers.

Question 6

Emphasis on the creation of intellectual capital and the movement toward high-performance work systems using teams has resulted in employees performing many roles once reserved for management.

Accepted Answer

A) True 
 B)False

Question 7

Companies should generally avoid involving unions in retraining and productivity-improvement efforts.

Accepted Answer

A) True 
 B)False

Question 8

Skill-based pay systems determine employees' pay on what skills they are using for their current jobs rather than the number of skills they are competent in.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not an advantage of centralized training?

Accepted Answer

A)  stronger alignment with business strategy 
B)  streamlined processes 
C)  integrated programs for managing talent and training during times of change 
D)  the ability to respond quickly to client needs and provide high quality services 
A)  stronger alignment with business strategy 
B)  streamlined processes 
C)  integrated programs for managing talent and training during times of change 
D)  the ability to respond quickly to client needs and provide high quality services

Question 10

Uniqueness refers to

Accepted Answer

A)  employee potential to improve company effectiveness and efficiency. 
B)  the extent to which training and learning is centralized in an organization. 
C)  the extent to which employees are rare, specialized, and not highly available in the labor market. 
D)  the picture of the future an organization wants to achieve. 
A)  employee potential to improve company effectiveness and efficiency. 
B)  the extent to which training and learning is centralized in an organization. 
C)  the extent to which employees are rare, specialized, and not highly available in the labor market. 
D)  the picture of the future an organization wants to achieve.

Question 11

________ typically includes information on the customers served, why the company exists, what the company does, the value received by the customers, and the technology used.

Accepted Answer

A)  Balanced scorecard 
B)  Vision 
C)  Mission 
D)  Code of conduct 
A)  Balanced scorecard 
B)  Vision 
C)  Mission 
D)  Code of conduct

Question 12

Development of an organizational culture that values creative thinking and analysis is characteristic of a company adopting a(n) ________ strategy.

Accepted Answer

A)  concentration 
B)  disinvestment 
C)  internal growth 
D)  external growth 
A)  concentration 
B)  disinvestment 
C)  internal growth 
D)  external growth

Question 13

It has been estimated that about one-quarter of all companies have an extensive learning organization and that one-half possess at least some of the characteristics of a learning organization.

Accepted Answer

A) True 
 B)False

Question 14

In highly integrated businesses, training is likely to include rotating employees between jobs in different businesses.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not one of the major business strategies discussed in the text?

Accepted Answer

A)  internal growth 
B)  external growth 
C)  divestment 
D)  product differentiation 
A)  internal growth 
B)  external growth 
C)  divestment 
D)  product differentiation

Question 16

Tacit knowledge is easy to imitate.

Accepted Answer

A) True 
 B)False

Question 17

Job-based employees are characterized by

Accepted Answer

A)  high value and high uniqueness. 
B)  high value and low uniqueness. 
C)  low value and low uniqueness. 
D)  low value and high uniqueness. 
A)  high value and high uniqueness. 
B)  high value and low uniqueness. 
C)  low value and low uniqueness. 
D)  low value and high uniqueness.

Question 18

Which of the following is not a step in the strategic training and development process?

Accepted Answer

A)  determining strategic initiatives based on business strategy 
B)  translating initiatives into concreate learning activities 
C)  facilitating strategic training 
D)  identifying metrics to determine whether training has contributed to goals related to the business strategy 
E)  none of the above-each is a step 
A)  determining strategic initiatives based on business strategy 
B)  translating initiatives into concreate learning activities 
C)  facilitating strategic training 
D)  identifying metrics to determine whether training has contributed to goals related to the business strategy 
E)  none of the above-each is a step

Question 19

A SWOT analysis is typically conducted in the ________ step of the strategic training and development process.

Accepted Answer

A)  business strategy formulation and identification 
B)  strategic training and development initiatives 
C)  training and development activities 
D)  measures or metrics identification 
A)  business strategy formulation and identification 
B)  strategic training and development initiatives 
C)  training and development activities 
D)  measures or metrics identification

Question 20

Companies need to support formal training because it is the best means to acquire tacit knowledge.

Accepted Answer

A) True 
 B)False

The CEO of a company is responsible for setting a clear direction for learning.

Strategic training and development initiatives vary by company depending on a company's industry, goals, resources, and capabilities.

Which of the following positions is characterized by high value and low uniqueness?

The final step of the strategic training and development process involves ________.

Which of the following is true of the business-embedded (BE) learning function?

Emphasis on the creation of intellectual capital and the movement toward high-performance work systems using teams has resulted in employees performing many roles once reserved for management.

Companies should generally avoid involving unions in retraining and productivity-improvement efforts.

Skill-based pay systems determine employees' pay on what skills they are using for their current jobs rather than the number of skills they are competent in.

Which of the following is not an advantage of centralized training?

Uniqueness refers to

________ typically includes information on the customers served, why the company exists, what the company does, the value received by the customers, and the technology used.

Development of an organizational culture that values creative thinking and analysis is characteristic of a company adopting a(n) ________ strategy.

It has been estimated that about one-quarter of all companies have an extensive learning organization and that one-half possess at least some of the characteristics of a learning organization.

In highly integrated businesses, training is likely to include rotating employees between jobs in different businesses.

Which of the following is not one of the major business strategies discussed in the text?

Tacit knowledge is easy to imitate.

Job-based employees are characterized by

Which of the following is not a step in the strategic training and development process?

A SWOT analysis is typically conducted in the ________ step of the strategic training and development process.

Companies need to support formal training because it is the best means to acquire tacit knowledge.

Introduction to Employee Training and Development

Needs Assessment

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters

Exam 2: Strategic Training

The CEO of a company is responsible for setting a clear direction for learning.

Strategic training and development initiatives vary by company depending on a company's industry, goals, resources, and capabilities.

Which of the following positions is characterized by high value and low uniqueness?

The final step of the strategic training and development process involves ________.

Which of the following is true of the business-embedded (BE) learning function?

Emphasis on the creation of intellectual capital and the movement toward high-performance work systems using teams has resulted in employees performing many roles once reserved for management.

Companies should generally avoid involving unions in retraining and productivity-improvement efforts.

Skill-based pay systems determine employees' pay on what skills they are using for their current jobs rather than the number of skills they are competent in.

Which of the following is not an advantage of centralized training?

Uniqueness refers to

________ typically includes information on the customers served, why the company exists, what the company does, the value received by the customers, and the technology used.

Development of an organizational culture that values creative thinking and analysis is characteristic of a company adopting a(n) ________ strategy.

It has been estimated that about one-quarter of all companies have an extensive learning organization and that one-half possess at least some of the characteristics of a learning organization.

In highly integrated businesses, training is likely to include rotating employees between jobs in different businesses.

Which of the following is not one of the major business strategies discussed in the text?

Tacit knowledge is easy to imitate.

Job-based employees are characterized by

Which of the following is not a step in the strategic training and development process?

A SWOT analysis is typically conducted in the ________ step of the strategic training and development process.

Companies need to support formal training because it is the best means to acquire tacit knowledge.

Introduction to Employee Training and Development

Needs Assessment

Learning and Transfer of Training

Program Design

Training Evaluation

Traditional Training Methods

Technology-Based Training Methods

Employee Development and Career Management

Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

The Future of Training and Development

Filters