Question 1

Which of the following is a secondary characteristic of diversity?

Accepted Answer

A) Income 
B) Age 
C) Race 
D) Gender 
E) Abilities 
A) Income 
B) Age 
C) Race 
D) Gender 
E) Abilities

Question 2

_____ refers to forming a pool of qualified applicants from which management can select new employees.

Accepted Answer

A) Planning 
B) Training 
C) Compensating 
D) Appraising 
E) Recruiting 
A) Planning 
B) Training 
C) Compensating 
D) Appraising 
E) Recruiting

Question 3

Orientation is the human resources function that:

Accepted Answer

A) includes building tours,introductions,and socialization. 
B) provides on-the-job training to employees. 
C) appraises employees subjectively. 
D) teaches employees to do specific job tasks. 
E) occurs after the employee is on the job for several months. 
A) includes building tours,introductions,and socialization. 
B) provides on-the-job training to employees. 
C) appraises employees subjectively. 
D) teaches employees to do specific job tasks. 
E) occurs after the employee is on the job for several months.

Question 4

The difference between an arbitrator and a mediator is that:

Accepted Answer

A) a mediator is a neutral third party,while an arbitrator is a member of the union. 
B) a mediator's solution to a labor dispute is enforceable,while the arbitrator's solution is non- enforceable. 
C) an arbitrator's solution to a labor dispute is binding on the participants,while a mediator's solution is not binding. 
D) an arbitrator is a neutral third party,while a mediator is a representative of management. 
E) an arbitrator is a representative of management,while a mediator is a representative of the union. 
A) a mediator is a neutral third party,while an arbitrator is a member of the union. 
B) a mediator's solution to a labor dispute is enforceable,while the arbitrator's solution is non- enforceable. 
C) an arbitrator's solution to a labor dispute is binding on the participants,while a mediator's solution is not binding. 
D) an arbitrator is a neutral third party,while a mediator is a representative of management. 
E) an arbitrator is a representative of management,while a mediator is a representative of the union.

Question 5

Zen W Inc.,a publication house,has posted an advertisement inviting applicants for the post of a graphic designer.They have specified that the job would involve illustration of content by designing aesthetically tasteful layouts.This specification is an example of:

Accepted Answer

A) job appraisal. 
B) a job description. 
C) job enquiry. 
D) job analysis. 
E) a job specification. 
A) job appraisal. 
B) a job description. 
C) job enquiry. 
D) job analysis. 
E) a job specification.

Question 6

When compared to the external sources of recruitment,recruiting from internal sources:

Accepted Answer

A) results in higher turnover. 
B) incurs higher costs. 
C) increases the possibility of lockouts. 
D) decreases picketing. 
E) improves employee morale. 
A) results in higher turnover. 
B) incurs higher costs. 
C) increases the possibility of lockouts. 
D) decreases picketing. 
E) improves employee morale.

Question 7

_____ are legally mandated plans that try to increase job opportunities for minority groups.

Accepted Answer

A) Compulsory arbitration programs 
B) Affirmative action programs 
C) Diversity training programs 
D) Employee assistance programs 
E) Employee welfare programs 
A) Compulsory arbitration programs 
B) Affirmative action programs 
C) Diversity training programs 
D) Employee assistance programs 
E) Employee welfare programs

Question 8

Union growth has slowed in recent years because:

Accepted Answer

A) there has been a shift from the service economy to a manufacturing economy. 
B) there has been a shift from a service to a manufacturing economy. 
C) unions are no longer backed by the power of a large group. 
D) the number of blue-collar jobs has increased. 
E) factories have become more automated. 
A) there has been a shift from the service economy to a manufacturing economy. 
B) there has been a shift from a service to a manufacturing economy. 
C) unions are no longer backed by the power of a large group. 
D) the number of blue-collar jobs has increased. 
E) factories have become more automated.

Question 9

Socorro was terminated from her job by her employer because she was repeatedly late to work.She contributes to her company's turnover through:

Accepted Answer

A) conciliation. 
B) demotion. 
C) transfer. 
D) separation. 
E) arbitration. 
A) conciliation. 
B) demotion. 
C) transfer. 
D) separation. 
E) arbitration.

Question 10

If an organization fosters and values workforce diversity,it is most likely to:

Accepted Answer

A) make less productive use of the organization's resources. 
B) reduce conflict among employees of different cultural groups. 
C) increase instances of ethnocentrism. 
D) reduce creativity among the employees. 
E) decrease its ability to serve the needs of a diverse customer base. 
A) make less productive use of the organization's resources. 
B) reduce conflict among employees of different cultural groups. 
C) increase instances of ethnocentrism. 
D) reduce creativity among the employees. 
E) decrease its ability to serve the needs of a diverse customer base.

Question 11

The management at a firm shuts down its plant completely,restricting all its employees from coming to work.The management's decision was followed by a partial strike called by the union members.This situation best represents a(n):

Accepted Answer

A) injunction. 
B) embargo. 
C) boycott. 
D) lockout. 
E) picket. 
A) injunction. 
B) embargo. 
C) boycott. 
D) lockout. 
E) picket.

Question 12

Reference checking usually involves:

Accepted Answer

A) monitoring the working conditions in a firm. 
B) checking a company's compliance with its policies. 
C) assessing an applicant's potential for a job. 
D) checking the previous work experience of a candidate. 
E) identifying possible sources for recruitment. 
A) monitoring the working conditions in a firm. 
B) checking a company's compliance with its policies. 
C) assessing an applicant's potential for a job. 
D) checking the previous work experience of a candidate. 
E) identifying possible sources for recruitment.

Question 13

Financial compensation falls into two general categories,which are:

Accepted Answer

A) time wages and piece wages. 
B) wages and salaries. 
C) wages and benefits. 
D) commissions and incentives. 
E) salaries and benefits. 
A) time wages and piece wages. 
B) wages and salaries. 
C) wages and benefits. 
D) commissions and incentives. 
E) salaries and benefits.

Question 14

Which of the following statements is true of a job specification as well as a job description?

Accepted Answer

A) Both the job description and job specification are used exclusively for internal job postings. 
B) Both the job description and job specification determine,through observation and study,pertinent information about a job. 
C) Both the job description and job specification are used to develop recruiting materials. 
D) Both the job description and job specification specify the cost of hiring current employees to fill job openings. 
E) Both the job description and job specification specify the educational qualification required for a job. 
A) Both the job description and job specification are used exclusively for internal job postings. 
B) Both the job description and job specification determine,through observation and study,pertinent information about a job. 
C) Both the job description and job specification are used to develop recruiting materials. 
D) Both the job description and job specification specify the cost of hiring current employees to fill job openings. 
E) Both the job description and job specification specify the educational qualification required for a job.

Question 15

What is an advantage of time wages?

Accepted Answer

A) It provides incentives to improve productivity. 
B) It can be computed easily. 
C) It is associated with an employee's self-actualization needs. 
D) It is accurate as it is based on the level of output achieved. 
E) It encourages employees to supervise their own activities. 
A) It provides incentives to improve productivity. 
B) It can be computed easily. 
C) It is associated with an employee's self-actualization needs. 
D) It is accurate as it is based on the level of output achieved. 
E) It encourages employees to supervise their own activities.

Question 16

_____ familiarizes newly hired employees with fellow workers,company procedures,and the physical properties of the company.

Accepted Answer

A) Development 
B) Reference checking 
C) Orientation 
D) Training 
E) Testing 
A) Development 
B) Reference checking 
C) Orientation 
D) Training 
E) Testing

Question 17

Which of the following is an internal source of recruitment for an organization?

Accepted Answer

A) Vocational schools 
B) Current employees 
C) Social networking sites 
D) Competing firms 
E) Colleges 
A) Vocational schools 
B) Current employees 
C) Social networking sites 
D) Competing firms 
E) Colleges

Question 18

Threats against employers made on social media sites are protected speech.

Accepted Answer

A) True 
 B)False

Question 19

_____ are nonfinancial forms of compensation provided to employees.

Accepted Answer

A) Commissions 
B) Benefits 
C) Time wages 
D) Piece wages 
E) Bonuses 
A) Commissions 
B) Benefits 
C) Time wages 
D) Piece wages 
E) Bonuses

Question 20

_____ is the negotiation process through which management and unions reach an agreement about compensation,working hours,and working conditions for concerned employees.

Accepted Answer

A) Bracketed arbitration 
B) Mediation 
C) Collective bargaining 
D) Conciliation 
E) Picketing 
A) Bracketed arbitration 
B) Mediation 
C) Collective bargaining 
D) Conciliation 
E) Picketing

Which of the following is a secondary characteristic of diversity?

_____ refers to forming a pool of qualified applicants from which management can select new employees.

Orientation is the human resources function that:

The difference between an arbitrator and a mediator is that:

Zen W Inc.,a publication house,has posted an advertisement inviting applicants for the post of a graphic designer.They have specified that the job would involve illustration of content by designing aesthetically tasteful layouts.This specification is an example of:

When compared to the external sources of recruitment,recruiting from internal sources:

_____ are legally mandated plans that try to increase job opportunities for minority groups.

Union growth has slowed in recent years because:

Socorro was terminated from her job by her employer because she was repeatedly late to work.She contributes to her company's turnover through:

If an organization fosters and values workforce diversity,it is most likely to:

The management at a firm shuts down its plant completely,restricting all its employees from coming to work.The management's decision was followed by a partial strike called by the union members.This situation best represents a(n):

Reference checking usually involves:

Financial compensation falls into two general categories,which are:

Which of the following statements is true of a job specification as well as a job description?

What is an advantage of time wages?

_____ familiarizes newly hired employees with fellow workers,company procedures,and the physical properties of the company.

Which of the following is an internal source of recruitment for an organization?

Threats against employers made on social media sites are protected speech.

_____ are nonfinancial forms of compensation provided to employees.

_____ is the negotiation process through which management and unions reach an agreement about compensation,working hours,and working conditions for concerned employees.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business,entrepreneurship,and Franchising

The Nature of Management

Organization,teamwork,and Communication

Managing Service and Manufacturing Operations

Motivating the Workforce

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters

Exam 10: Managing Human Resources

Which of the following is a secondary characteristic of diversity?

_____ refers to forming a pool of qualified applicants from which management can select new employees.

Orientation is the human resources function that:

The difference between an arbitrator and a mediator is that:

Zen W Inc.,a publication house,has posted an advertisement inviting applicants for the post of a graphic designer.They have specified that the job would involve illustration of content by designing aesthetically tasteful layouts.This specification is an example of:

When compared to the external sources of recruitment,recruiting from internal sources:

_____ are legally mandated plans that try to increase job opportunities for minority groups.

Union growth has slowed in recent years because:

Socorro was terminated from her job by her employer because she was repeatedly late to work.She contributes to her company's turnover through:

If an organization fosters and values workforce diversity,it is most likely to:

The management at a firm shuts down its plant completely,restricting all its employees from coming to work.The management's decision was followed by a partial strike called by the union members.This situation best represents a(n):

Reference checking usually involves:

Financial compensation falls into two general categories,which are:

Which of the following statements is true of a job specification as well as a job description?

What is an advantage of time wages?

_____ familiarizes newly hired employees with fellow workers,company procedures,and the physical properties of the company.

Which of the following is an internal source of recruitment for an organization?

Threats against employers made on social media sites are protected speech.

_____ are nonfinancial forms of compensation provided to employees.

_____ is the negotiation process through which management and unions reach an agreement about compensation,working hours,and working conditions for concerned employees.

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business,entrepreneurship,and Franchising

The Nature of Management

Organization,teamwork,and Communication

Managing Service and Manufacturing Operations

Motivating the Workforce

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters