Question 1

Which of the following is a management's version of a strike?

Accepted Answer

A) An arbitration 
B) A boycott 
C) A lockout 
D) A mediation 
E) A conciliation 
A) An arbitration 
B) A boycott 
C) A lockout 
D) A mediation 
E) A conciliation

Question 2

An overview of a job's title,tasks,relationships with other jobs,the physical and mental skills required,duties,responsibilities,and working conditions is referred to as:

Accepted Answer

A) job appraisal. 
B) the job portfolio. 
C) the job description. 
D) the job analysis. 
E) job specification. 
A) job appraisal. 
B) the job portfolio. 
C) the job description. 
D) the job analysis. 
E) job specification.

Question 3

Which of the following statements is true of payment using time wages?

Accepted Answer

A) It encourages employees to be more productive. 
B) It provides incentives to increase productivity. 
C) It is primarily used for skilled workers. 
D) It is appropriate when employees are continually interrupted. 
E) It is used when quantity is more important than quality. 
A) It encourages employees to be more productive. 
B) It provides incentives to increase productivity. 
C) It is primarily used for skilled workers. 
D) It is appropriate when employees are continually interrupted. 
E) It is used when quantity is more important than quality.

Question 4

A _____ is a performance appraisal method that provides feedback from a panel that typically includes superiors,peers,and subordinates.

Accepted Answer

A) ranking procedure 
B) grade assignment 
C) polygraph test 
D) 360-degree feedback system 
E) behavioral checklist 
A) ranking procedure 
B) grade assignment 
C) polygraph test 
D) 360-degree feedback system 
E) behavioral checklist

Question 5

Which of the following is likely to be an unacceptable reason for firing an employee?

Accepted Answer

A) Violation of company rules 
B) Excessive absenteeism 
C) Frequent tardiness 
D) Being a union organizer 
E) Poor performance 
A) Violation of company rules 
B) Excessive absenteeism 
C) Frequent tardiness 
D) Being a union organizer 
E) Poor performance

Question 6

Employee organizations formed to deal with employers for achieving better pay,hours,and working conditions are known as:

Accepted Answer

A) workforce groups. 
B) cooperatives. 
C) working groups. 
D) labor unions. 
E) quality circles. 
A) workforce groups. 
B) cooperatives. 
C) working groups. 
D) labor unions. 
E) quality circles.

Question 7

Which of the following objectives do labor unions strive to achieve?

Accepted Answer

A) To reduce leaves 
B) To increase overtime rates 
C) To increase boycotts 
D) To increase work hours 
E) To increase lockouts 
A) To reduce leaves 
B) To increase overtime rates 
C) To increase boycotts 
D) To increase work hours 
E) To increase lockouts

Question 8

Which of the following practices is considered to be illegal in the United States?

Accepted Answer

A) Considering people with AIDS as disabled 
B) Paying men and women unequal pays based on seniority 
C) Forcing employees to retire on the basis of age 
D) Firing employees due to excessive absenteeism 
E) Using the Myers-Briggs Type Indicator Test in the recruitment process 
A) Considering people with AIDS as disabled 
B) Paying men and women unequal pays based on seniority 
C) Forcing employees to retire on the basis of age 
D) Firing employees due to excessive absenteeism 
E) Using the Myers-Briggs Type Indicator Test in the recruitment process

Question 9

Sophia,a software engineer,moves to a new job that involves more responsibility and an increase in compensation.This transition would typically be considered a(n):

Accepted Answer

A) transfer. 
B) conciliation. 
C) separation. 
D) arbitration. 
E) promotion. 
A) transfer. 
B) conciliation. 
C) separation. 
D) arbitration. 
E) promotion.

Question 10

A wage/salary survey indicates:

Accepted Answer

A) how much employees in a company need to earn in order to meet their financial needs. 
B) how much compensation similar firms are paying for jobs that the firms have in common. 
C) the proportion of compensation that can be paid through non-financial methods. 
D) how satisfied employees are with the compensation they receive from their employers. 
E) the differences between the salaries of men and women performing the same jobs. 
A) how much employees in a company need to earn in order to meet their financial needs. 
B) how much compensation similar firms are paying for jobs that the firms have in common. 
C) the proportion of compensation that can be paid through non-financial methods. 
D) how satisfied employees are with the compensation they receive from their employers. 
E) the differences between the salaries of men and women performing the same jobs.

Question 11

Which of the following is a major advantage of piece wages?

Accepted Answer

A) It provides incentives to improve productivity. 
B) It stresses on improving quality of products at the expense of quantity. 
C) It is directly associated with an employee's self-actualization needs. 
D) It is easy to compute as it remains fixed for every employee. 
E) It requires a manager to supervise the work of subordinates. 
A) It provides incentives to improve productivity. 
B) It stresses on improving quality of products at the expense of quantity. 
C) It is directly associated with an employee's self-actualization needs. 
D) It is easy to compute as it remains fixed for every employee. 
E) It requires a manager to supervise the work of subordinates.

Question 12

Vikram is an employee at Monsanto research lab.In an effort to improve his managerial skills and prepare him for a promotion,his company sends him on a series of experiential management training exercises at the company's expense.By helping him increase his knowledge,Vikram's company is focusing on:

Accepted Answer

A) development. 
B) orientation. 
C) testing. 
D) grade assignment. 
E) performance appraisal. 
A) development. 
B) orientation. 
C) testing. 
D) grade assignment. 
E) performance appraisal.

Question 13

Solutions Inc.,an HR consultancy firm,specializes in luring qualified people away from other companies.Many companies hire Solutions Inc.to fill vacancies.On the basis of the given information,we can conclude that Solutions Inc.is included in the category of:

Accepted Answer

A) headhunters. 
B) arbitrators. 
C) limited liability companies. 
D) partnerships. 
E) public limited companies. 
A) headhunters. 
B) arbitrators. 
C) limited liability companies. 
D) partnerships. 
E) public limited companies.

Question 14

Which of the following functions of human resources management includes testing?

Accepted Answer

A) Planning 
B) Assessing 
C) Selection 
D) Training 
E) Compensating 
A) Planning 
B) Assessing 
C) Selection 
D) Training 
E) Compensating

Question 15

Which stage of the employee selection process allows management to obtain detailed information about an applicant's experience and skills,reasons for changing jobs,and an idea of whether the person would fit in with the company?

Accepted Answer

A) Orientation 
B) Training 
C) Testing 
D) Reference checking 
E) Interviewing 
A) Orientation 
B) Training 
C) Testing 
D) Reference checking 
E) Interviewing

Question 16

The formal,written document that spells out the relationship between the union and management for a specified period of time is called a(n):

Accepted Answer

A) mission statement. 
B) labor contract. 
C) turnover file. 
D) arbitration report. 
E) job specification. 
A) mission statement. 
B) labor contract. 
C) turnover file. 
D) arbitration report. 
E) job specification.

Question 17

Which of the following is a form of financial compensation?

Accepted Answer

A) Paid vacation 
B) Health insurance 
C) Pension plans 
D) Commissions 
E) Child care 
A) Paid vacation 
B) Health insurance 
C) Pension plans 
D) Commissions 
E) Child care

Question 18

It is not necessary for a company to verify an applicant's references because most applicants tell the truth on applications or résumés.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following forms of compensation includes an employee stock ownership plan?

Accepted Answer

A) Wages 
B) Bonuses 
C) Profit sharing 
D) Salaries 
E) Commissions 
A) Wages 
B) Bonuses 
C) Profit sharing 
D) Salaries 
E) Commissions

Question 20

A well-organized human resources department strives to:

Accepted Answer

A) increase lockouts. 
B) avoid arbitration to resolve third party issues. 
C) minimize losses due to separations and transfers. 
D) discourage strikebreaking. 
E) fire employees because of their race,religion,gender,or age. 
A) increase lockouts. 
B) avoid arbitration to resolve third party issues. 
C) minimize losses due to separations and transfers. 
D) discourage strikebreaking. 
E) fire employees because of their race,religion,gender,or age.

Which of the following is a management's version of a strike?

An overview of a job's title,tasks,relationships with other jobs,the physical and mental skills required,duties,responsibilities,and working conditions is referred to as:

Which of the following statements is true of payment using time wages?

A _____ is a performance appraisal method that provides feedback from a panel that typically includes superiors,peers,and subordinates.

Which of the following is likely to be an unacceptable reason for firing an employee?

Employee organizations formed to deal with employers for achieving better pay,hours,and working conditions are known as:

Which of the following objectives do labor unions strive to achieve?

Which of the following practices is considered to be illegal in the United States?

Sophia,a software engineer,moves to a new job that involves more responsibility and an increase in compensation.This transition would typically be considered a(n):

A wage/salary survey indicates:

Which of the following is a major advantage of piece wages?

Vikram is an employee at Monsanto research lab.In an effort to improve his managerial skills and prepare him for a promotion,his company sends him on a series of experiential management training exercises at the company's expense.By helping him increase his knowledge,Vikram's company is focusing on:

Solutions Inc.,an HR consultancy firm,specializes in luring qualified people away from other companies.Many companies hire Solutions Inc.to fill vacancies.On the basis of the given information,we can conclude that Solutions Inc.is included in the category of:

Which of the following functions of human resources management includes testing?

Which stage of the employee selection process allows management to obtain detailed information about an applicant's experience and skills,reasons for changing jobs,and an idea of whether the person would fit in with the company?

The formal,written document that spells out the relationship between the union and management for a specified period of time is called a(n):

Which of the following is a form of financial compensation?

It is not necessary for a company to verify an applicant's references because most applicants tell the truth on applications or résumés.

Which of the following forms of compensation includes an employee stock ownership plan?

A well-organized human resources department strives to:

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business,entrepreneurship,and Franchising

The Nature of Management

Organization,teamwork,and Communication

Managing Service and Manufacturing Operations

Motivating the Workforce

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters

Exam 10: Managing Human Resources

Which of the following is a management's version of a strike?

An overview of a job's title,tasks,relationships with other jobs,the physical and mental skills required,duties,responsibilities,and working conditions is referred to as:

Which of the following statements is true of payment using time wages?

A _____ is a performance appraisal method that provides feedback from a panel that typically includes superiors,peers,and subordinates.

Which of the following is likely to be an unacceptable reason for firing an employee?

Employee organizations formed to deal with employers for achieving better pay,hours,and working conditions are known as:

Which of the following objectives do labor unions strive to achieve?

Which of the following practices is considered to be illegal in the United States?

Sophia,a software engineer,moves to a new job that involves more responsibility and an increase in compensation.This transition would typically be considered a(n):

A wage/salary survey indicates:

Which of the following is a major advantage of piece wages?

Solutions Inc.,an HR consultancy firm,specializes in luring qualified people away from other companies.Many companies hire Solutions Inc.to fill vacancies.On the basis of the given information,we can conclude that Solutions Inc.is included in the category of:

Which of the following functions of human resources management includes testing?

Which stage of the employee selection process allows management to obtain detailed information about an applicant's experience and skills,reasons for changing jobs,and an idea of whether the person would fit in with the company?

The formal,written document that spells out the relationship between the union and management for a specified period of time is called a(n):

Which of the following is a form of financial compensation?

It is not necessary for a company to verify an applicant's references because most applicants tell the truth on applications or résumés.

Which of the following forms of compensation includes an employee stock ownership plan?

A well-organized human resources department strives to:

The Dynamics of Business and Economics

Business Ethics and Social Responsibility

Business in a Borderless World

Options for Organizing Business

Small Business,entrepreneurship,and Franchising

The Nature of Management

Organization,teamwork,and Communication

Managing Service and Manufacturing Operations

Motivating the Workforce

Customer-Driven Marketing

Dimensions of Marketing Strategy

Digital Marketing and Social Networking

Accounting and Financial Statements

Money and the Financial System

Financial Management and Securities Markets

Filters