Question 1

The terms Web site and Web page are interchangeable - they mean the same thing.

Accepted Answer

A) True 
 B)False  False

Question 2

Ways in which Web sites can be unethical include

Accepted Answer

A)  gathering information about visitors without providing a clear privacy statement. 
B)  using slick design strategies to make a quasi-scientific organization appear credible. 
C)  creating a professional appearance by including links to more credible Web sites. 
D)  b and c. 
E)  a, b, and c. 
A)  gathering information about visitors without providing a clear privacy statement. 
B)  using slick design strategies to make a quasi-scientific organization appear credible. 
C)  creating a professional appearance by including links to more credible Web sites. 
D)  b and c. 
E)  a, b, and c. E

Question 3

The lack of a central editor creates the potential for inaccurate information in external wikis.

Accepted Answer

A) True 
 B)False  True

Question 4

On a Web page, use ________,_________, or _______rather than underlining or bold to emphasize text.

Accepted Answer

color, sha

Question 5

Internal corporate blogs

Accepted Answer

A)  are inappropriate venues for delivering employee training. 
B)  never take the place of email. 
C)  support employee knowledge sharing. 
D)  stifle workflow. 
E)  None of these answers are correct. 
A)  are inappropriate venues for delivering employee training. 
B)  never take the place of email. 
C)  support employee knowledge sharing. 
D)  stifle workflow. 
E)  None of these answers are correct.

Question 6

Internal wikis allow customers to update information for a company's employees.

Accepted Answer

A) True 
 B)False

Question 7

When designing Web pages,

Accepted Answer

A)  use plenty of white space. 
B)  vary the base font style and size throughout the site. 
C)  use underlining and bold for emphasizing particular words. 
D)  use horizontal or vertical grid patters, but not both. 
E)  a and d. 
A)  use plenty of white space. 
B)  vary the base font style and size throughout the site. 
C)  use underlining and bold for emphasizing particular words. 
D)  use horizontal or vertical grid patters, but not both. 
E)  a and d.

Question 8

External blogs

Accepted Answer

A)  are most effective when they adopt a formal tone. 
B)  should not be interactive. 
C)  often include a sign-in feature to allow visitors to receive updates. 
D)  are rarely used to address customer concerns. 
E)  a and b. 
A)  are most effective when they adopt a formal tone. 
B)  should not be interactive. 
C)  often include a sign-in feature to allow visitors to receive updates. 
D)  are rarely used to address customer concerns. 
E)  a and b.

Question 9

The information on a Web site

Accepted Answer

A)  should never be organized with hyperlinks - all content should be on one page. 
B)  should always follow a chronological sequence. 
C)  will always be read in a linear fashion. 
D)  must be presented so that each chunk of information can stand alone. 
E)  All of these answers are correct. 
A)  should never be organized with hyperlinks - all content should be on one page. 
B)  should always follow a chronological sequence. 
C)  will always be read in a linear fashion. 
D)  must be presented so that each chunk of information can stand alone. 
E)  All of these answers are correct.

Question 10

Choose the statement below that is least accurate.

Accepted Answer

A)  For an external blog, focus on the customer's priorities and needs. 
B)  When writing for blogs and wikis, repeat the same information several times to make the point clear. 
C)  Check blog and wiki entries for credibility by checking when the content was last updated. 
D)  Avoid wordiness in blogs and wikis. 
E)  Internal blog and wiki audiences do not require as much background as external audiences do. 
A)  For an external blog, focus on the customer's priorities and needs. 
B)  When writing for blogs and wikis, repeat the same information several times to make the point clear. 
C)  Check blog and wiki entries for credibility by checking when the content was last updated. 
D)  Avoid wordiness in blogs and wikis. 
E)  Internal blog and wiki audiences do not require as much background as external audiences do.

Question 11

Web sites usually display information in a ________format, which allows readers to skip from link to link.

Accepted Answer

The answer of Web sites usually display information in a...

Question 12

A__________(or site map) is a handwritten sketch used to design a Web page.

Accepted Answer

The answer of A__________(or site map) is a handwritten sketch...

The terms Web site and Web page are interchangeable - they mean the same thing.

Ways in which Web sites can be unethical include

The lack of a central editor creates the potential for inaccurate information in external wikis.

On a Web page, use ____,_, or ___rather than underlining or bold to emphasize text.

Internal corporate blogs

Internal wikis allow customers to update information for a company's employees.

When designing Web pages,

External blogs

The information on a Web site

Choose the statement below that is least accurate.

Web sites usually display information in a ________format, which allows readers to skip from link to link.

A__________(or site map) is a handwritten sketch used to design a Web page.

Technical Communication: Global, Collaborative, and Digital

The Research Process in Technical Communication

Providing Audiences With Usable Information

Recognizing Ethical Issues in Technical Communication

Structuring Information for Your Readers

Writing With a Readable Style

Using Audience-Centered Visuals

Designing User-Friendly Documents

Résumés and Other Employment Materials

Memos and Letters

Definitions

Descriptions

Instructions and Procedures

Summaries

Informal Reports

Formal Reports

Proposals

Email

Social Media

Oral Presentations and Video Conferencing

Filters

Exam 19: Blogs, Wikis, and Web Pages

The terms Web site and Web page are interchangeable - they mean the same thing.

Ways in which Web sites can be unethical include

The lack of a central editor creates the potential for inaccurate information in external wikis.

On a Web page, use ________,_________, or _______rather than underlining or bold to emphasize text.

Internal corporate blogs

Internal wikis allow customers to update information for a company's employees.

When designing Web pages,

External blogs

The information on a Web site

Choose the statement below that is least accurate.

Web sites usually display information in a ________format, which allows readers to skip from link to link.

A__________(or site map) is a handwritten sketch used to design a Web page.

Technical Communication: Global, Collaborative, and Digital

The Research Process in Technical Communication

Providing Audiences With Usable Information

Recognizing Ethical Issues in Technical Communication

Structuring Information for Your Readers

Writing With a Readable Style

Using Audience-Centered Visuals

Designing User-Friendly Documents

Résumés and Other Employment Materials

Memos and Letters

Definitions

Descriptions

Instructions and Procedures

Summaries

Informal Reports

Formal Reports

Proposals

Email

Social Media

Oral Presentations and Video Conferencing

Filters

On a Web page, use ____,_, or ___rather than underlining or bold to emphasize text.