Exam 7: Supplier Management

Use the information below to answer the following question(s). An automotive manufacturer procures an important engine part.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to part quality,two primary performance metrics monitored are parts per million (PPM)defects and percent PPM improvement.The following measures are used for the scoring criteria: Data collected on the supplied part over the present quarter indicated 15 defects with 325,000 parts received.The PPM defect rate in the prior quarter was 73. -What is the percent improvement in the defect rate this quarter compared to the prior quarter?

Engineering personnel are typically included as members of a cross-functional supplier development team.

The table below contains a list of four companies that have been rated (on a 1 to 5 scale with 1 being low and 5 being high)on three weighted performance factors.Which of the following statements regarding this information is best?

Use the information below to answer the following question(s). A computer manufacturer procures memory chips from its key supplier.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to delivery performance,the primary performance metric monitored is the percentage of orders delivered complete and on-time.The manufacturer also monitors the supplier's service performance and measures the invoice accuracy rate (% of invoices that are accurate).The following measures are used for the scoring criteria: Data collected on the supplied orders over the present quarter indicated that 350 orders were delivered and out of these 10 orders were incomplete,5 orders were late and another 15 orders were incomplete and late.Also out the 350 invoices for the shipments delivered,there were errors on 50 invoices. -What is the service performance-i.e. ,percentage of invoices that are accurate for this quarter?

Which is the last step in the supplier management process?

The first step in the supplier management process is to select the supplier.

Which of the following suppliers is not a prime candidate to be chosen as part of the supplier development process?

A supplier scorecard is used for price negotiations with the supplier.

Many firms are focused on helping their suppliers become more socially and environmentally sustainable through compliance to a supplier ________ .

The kind of supplier relationship that is usually recommended when the item is a non-critical item and the importance of technology is low is a ________ relationship.

Use the information below to answer the following question(s). A computer manufacturer procures memory chips from its key supplier.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to delivery performance,the primary performance metric monitored is the percentage of orders delivered complete and on-time.The manufacturer also monitors the supplier's service performance and measures the invoice accuracy rate (% of invoices that are accurate).The following measures are used for the scoring criteria: Data collected on the supplied orders over the present quarter indicated that 350 orders were delivered and out of these 10 orders were incomplete,5 orders were late and another 15 orders were incomplete and late.Also out the 350 invoices for the shipments delivered,there were errors on 50 invoices. -What is the delivery performance-i.e. ,percentage of order delivered complete and on-time for this quarter?

Use the information below to answer the following question(s). An automotive manufacturer procures an important engine part.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to part quality,two primary performance metrics monitored are parts per million (PPM)defects and percent PPM improvement.The following measures are used for the scoring criteria: Data collected on the supplied part over the present quarter indicated 15 defects with 325,000 parts received.The PPM defect rate in the prior quarter was 73. -What is the PPM defect rate for this quarter?

The first step in the supplier development process is to ________.

The process of helping a supplier improve performance in areas such as cost,delivery,and quality is known as ________.

A specification for services is known as ________.

The Apple Supplier Code of Conduct outlines its

Defining key metrics and cost-sharing mechanisms occurs after opportunities for development have been identified as part of the supplier development process.

The document which contains the specifications of what is needed and details the information that must be submitted by a supplier is known as

Use the information below to answer the following question(s). A computer manufacturer procures memory chips from its key supplier.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to delivery performance,the primary performance metric monitored is the percentage of orders delivered complete and on-time.The manufacturer also monitors the supplier's service performance and measures the invoice accuracy rate (% of invoices that are accurate).The following measures are used for the scoring criteria: Data collected on the supplied orders over the present quarter indicated that 350 orders were delivered and out of these 10 orders were incomplete,5 orders were late and another 15 orders were incomplete and late.Also out the 350 invoices for the shipments delivered,there were errors on 50 invoices. -What are the scorecard points received by this supplier for the delivery performance in this quarter?

The type of relationship in which the buyer and supplier remain independent,with little integration of business processes is known as a(n)________ relationship.