Question 1

One is most likely to see a program used to make a(n)________ decision.

Accepted Answer

A) routine 
B) unique 
C) executive-level 
D) important 
E) ill-structured 
A) routine 
B) unique 
C) executive-level 
D) important 
E) ill-structured

Question 2

Managers who exhibit bounded rationality

Accepted Answer

A) might be operating under time constraints. 
B) might be factoring political considerations into decisions. 
C) might be limited in their capacity to acquire and process information. 
D) might be subject to cognitive biases. 
E) All of the above 
A) might be operating under time constraints. 
B) might be factoring political considerations into decisions. 
C) might be limited in their capacity to acquire and process information. 
D) might be subject to cognitive biases. 
E) All of the above

Question 3

Managers must often rely upon others when making decisions and solving problems.At what stage of the rational decision-making process does reliance upon others often cause special problems?

Accepted Answer

A) Information search 
B) Development of alternative solutions 
C) Evaluation of alternative solutions 
D) Solution choice 
E) Solution implementation 
A) Information search 
B) Development of alternative solutions 
C) Evaluation of alternative solutions 
D) Solution choice 
E) Solution implementation

Question 4

What company is strongly identified with the use of analytics?

Accepted Answer

A) General Motors 
B) General Electric 
C) Lincoln Electric 
D) Telus 
E) Starbucks 
A) General Motors 
B) General Electric 
C) Lincoln Electric 
D) Telus 
E) Starbucks

Question 5

Analytics and big data are other facets of evidence-based management.

Accepted Answer

A) True 
 B)False

Question 6

Crowdsourcing involves outsourcing aspects of a decision process to a large collection of experts.

Accepted Answer

A) True 
 B)False

Question 7

Groupthink is a common phenomenon when groups are riddled with conflict and dissension.

Accepted Answer

A) True 
 B)False

Question 8

According to the groupthink phenomenon, group members who are overconfident and willing to assume great risks are suffering from

Accepted Answer

A) the knew-it-all-along effect. 
B) the conservative shift phenomenon. 
C) an illusion of invulnerability. 
D) an illusion of unanimity. 
E) an escalation of commitment. 
A) the knew-it-all-along effect. 
B) the conservative shift phenomenon. 
C) an illusion of invulnerability. 
D) an illusion of unanimity. 
E) an escalation of commitment.

Question 9

Google and Facebook are two companies that have profited greatly from applying sophisticated ________ to big data to facilitate decisions about targeted advertising.

Accepted Answer

The answer of Google and Facebook are two companies that...

Question 10

Tendencies to acquire and process information in an error-prone way are known as ________.

Accepted Answer

The answer of Tendencies to acquire and process information in...

Question 11

Evidence-based management has its roots in

Accepted Answer

A) evidence-based science. 
B) evidence-based psychology. 
C) evidence-based medicine. 
D) evidence-based engineering. 
E) evidence-based education. 
A) evidence-based science. 
B) evidence-based psychology. 
C) evidence-based medicine. 
D) evidence-based engineering. 
E) evidence-based education.

Question 12

Which of the following is NOT a difficulty that can result from bounded rationality in problem identification?

Accepted Answer

A) Perceptual defence 
B) Problem defined in terms of functional specialty 
C) Problem defined in terms of solution 
D) Problem diagnosed in terms of symptoms 
E) Problem defined as ill-structured 
A) Perceptual defence 
B) Problem defined in terms of functional specialty 
C) Problem defined in terms of solution 
D) Problem diagnosed in terms of symptoms 
E) Problem defined as ill-structured

Question 13

Escalation of commitment to a failing course of action

Accepted Answer

A) only occurs if the decision maker was personally responsible for the initial loss. 
B) shows how people may treat sunk costs improperly. 
C) is what defines the occurrence of a risky shift. 
D) is the most common outcome of information overload. 
E) only occurs in highly competitive situations. 
A) only occurs if the decision maker was personally responsible for the initial loss. 
B) shows how people may treat sunk costs improperly. 
C) is what defines the occurrence of a risky shift. 
D) is the most common outcome of information overload. 
E) only occurs in highly competitive situations.

Question 14

Mood has its greatest impact on uncertain, ambiguous decisions.

Accepted Answer

A) True 
 B)False

Question 15

For a(n)________ problem, the existing and desired states are clear, and it is obvious how to get from one to another.

Accepted Answer

The answer of For a(n)________ problem, the existing and desired...

Question 16

If you worked in an organization that had to make an important decision and the information required to make the decision was not available, which of the following would be an appropriate response?

Accepted Answer

A) Evidence-based management 
B) Crowdsourcing 
C) Big data 
D) Analytics 
E) Stimulate controversy 
A) Evidence-based management 
B) Crowdsourcing 
C) Big data 
D) Analytics 
E) Stimulate controversy

Question 17

Both ill-structured and well-structured problems can be solved with programmed problem-solving methods.

Accepted Answer

A) True 
 B)False

Question 18

The three Vs of big data are volume, velocity, and variety.

Accepted Answer

A) True 
 B)False

Question 19

Receiving more information than is necessary to make an effective decision puts a person in a state of ________.

Accepted Answer

informatio

Question 20

Crowdsourcing is meant to capitalize on the merits of group decision making.

Accepted Answer

A) True 
 B)False

One is most likely to see a program used to make a(n)________ decision.

Managers who exhibit bounded rationality

Managers must often rely upon others when making decisions and solving problems.At what stage of the rational decision-making process does reliance upon others often cause special problems?

What company is strongly identified with the use of analytics?

Analytics and big data are other facets of evidence-based management.

Crowdsourcing involves outsourcing aspects of a decision process to a large collection of experts.

Groupthink is a common phenomenon when groups are riddled with conflict and dissension.

According to the groupthink phenomenon, group members who are overconfident and willing to assume great risks are suffering from

Google and Facebook are two companies that have profited greatly from applying sophisticated ________ to big data to facilitate decisions about targeted advertising.

Tendencies to acquire and process information in an error-prone way are known as ________.

Evidence-based management has its roots in

Which of the following is NOT a difficulty that can result from bounded rationality in problem identification?

Escalation of commitment to a failing course of action

Mood has its greatest impact on uncertain, ambiguous decisions.

For a(n)________ problem, the existing and desired states are clear, and it is obvious how to get from one to another.

If you worked in an organization that had to make an important decision and the information required to make the decision was not available, which of the following would be an appropriate response?

Both ill-structured and well-structured problems can be solved with programmed problem-solving methods.

The three Vs of big data are volume, velocity, and variety.

Receiving more information than is necessary to make an effective decision puts a person in a state of ________.

Crowdsourcing is meant to capitalize on the merits of group decision making.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 11: Decision Making

One is most likely to see a program used to make a(n)________ decision.

Managers who exhibit bounded rationality

Managers must often rely upon others when making decisions and solving problems.At what stage of the rational decision-making process does reliance upon others often cause special problems?

What company is strongly identified with the use of analytics?

Analytics and big data are other facets of evidence-based management.

Crowdsourcing involves outsourcing aspects of a decision process to a large collection of experts.

Groupthink is a common phenomenon when groups are riddled with conflict and dissension.

According to the groupthink phenomenon, group members who are overconfident and willing to assume great risks are suffering from

Google and Facebook are two companies that have profited greatly from applying sophisticated ________ to big data to facilitate decisions about targeted advertising.

Tendencies to acquire and process information in an error-prone way are known as ________.

Evidence-based management has its roots in

Which of the following is NOT a difficulty that can result from bounded rationality in problem identification?

Escalation of commitment to a failing course of action

Mood has its greatest impact on uncertain, ambiguous decisions.

For a(n)________ problem, the existing and desired states are clear, and it is obvious how to get from one to another.

If you worked in an organization that had to make an important decision and the information required to make the decision was not available, which of the following would be an appropriate response?

Both ill-structured and well-structured problems can be solved with programmed problem-solving methods.

The three Vs of big data are volume, velocity, and variety.

Receiving more information than is necessary to make an effective decision puts a person in a state of ________.

Crowdsourcing is meant to capitalize on the merits of group decision making.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters