Exam 2: Personality and Learning

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Is it unethical for managers to use reinforcement strategies to control the behaviour of workers? Be sure to consider the use of organizational behaviour modification and to defend your answer.

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This is an opinion question which forces students to consider the positive and negative aspects of organization behaviour modification.Most would agree that managers control the behaviour of workers anyway, so it may be beneficial for them to learn about the effective use of reinforcement strategies.For example, a manager who learns to use positive reinforcement techniques instead of punishment may also be helping his workers achieve higher levels of job satisfaction.

When individuals attain their goals, they are likely to set even higher and more challenging goals, a process known as ________.

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discrepancy production

The effect of money on performance is greater when it is part of a pay-for-performance program than organizational behaviour modification.

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False

The modelling process is an example of social cognitive theory.

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According to ________ activation theory, traits lead to certain behaviours only when the situation makes the need for the trait salient.

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People with high self-esteem tend to be more susceptible to external and social influences than those who have low self-esteem.

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A manager has just provided an employee with information on past performance for the purpose of changing or maintaining performance in specific ways.What is this called?

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Having high self-esteem means that you have a negative self-evaluation.

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Negative reinforcers increase the probability of a behaviour occurring.

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Which of the following is the strongest predictor of employee engagement?

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High ________ are likely to experience more role stress and show less commitment to their organization.

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Among eight personality traits, core self-evaluations was found to be the strongest predictor of employee engagement.

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The effects of organizational behaviour modification on task performance tend to be strongest in service organizations.

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The "Big Five" refers to five distinct dimensions of personality.

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Personality is the unstable set psychological characteristics that influences the way an individual interacts with the environment.

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Negative reinforcement ________ the probability of some behaviour occurring.

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One of the most widely used and effective methods of training is

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Continuous reinforcement with short delay causes behaviours to be learned ________.

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A new manager wants her employees to learn the principles of self-regulation.She has them set a goal so that there is a discrepancy between their goal and their performance.When employees attain their goals, they are likely to

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If an organization decides to change the characteristics of work tasks in order to improve employee satisfaction and performance, what approach to organizational behaviour are they following?

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