Question 1

Interchangeable empathy is best defined as:

Accepted Answer

A) the interviewer interchanges responses with the client. 
B) the interviewer changes roles with the client. 
C) the relationship is one of equity and understanding. 
D) the interviewer says back to the client what has been said accurately. 
A) the interviewer interchanges responses with the client. 
B) the interviewer changes roles with the client. 
C) the relationship is one of equity and understanding. 
D) the interviewer says back to the client what has been said accurately.

Question 2

Through _________, we can sometimes stop clients from talking about non-productive topics.

Accepted Answer

A) selective attention 
B) verbal underlining 
C) inattention to the client topic 
D) threats and criticism 
A) selective attention 
B) verbal underlining 
C) inattention to the client topic 
D) threats and criticism

Question 3

Mirror neurons:

Accepted Answer

A) fire up when clients look at themselves. 
B) guide clients' grooming behavior. 
C) fire up when clients observe actions by others. 
D) fire up when clients look into a mirror. 
A) fire up when clients look at themselves. 
B) guide clients' grooming behavior. 
C) fire up when clients observe actions by others. 
D) fire up when clients look into a mirror.

Question 4

What are the guidelines for effective feedback and how have you found them useful in your own session practice?

Accepted Answer

The answer of What are the guidelines for effective feedback...

Question 5

When the interviewer focuses on the negative or distorts client conversation, this is:

Accepted Answer

A) empathy. 
B) subtractive empathy. 
C) basic empathy. 
D) additive empathy. 
A) empathy. 
B) subtractive empathy. 
C) basic empathy. 
D) additive empathy.

Question 6

Empathy:

Accepted Answer

A) requires the interviewer to respond immediately to each expression of emotion from the client. 
B) requires the interviewer to be where the client is able to hear you. 
C) requires the interviewer to mirror each emotion the client expresses. 
D) is failure of the client to express emotion during the session. 
A) requires the interviewer to respond immediately to each expression of emotion from the client. 
B) requires the interviewer to be where the client is able to hear you. 
C) requires the interviewer to mirror each emotion the client expresses. 
D) is failure of the client to express emotion during the session.

Question 7

Which of the following disruptive behaviors can lead to a poor session?

Accepted Answer

A) Visual contact 
B) Verbal tracking 
C) Body language 
D) All of the above 
A) Visual contact 
B) Verbal tracking 
C) Body language 
D) All of the above

Question 8

Both interviewers and clients may find themselves giving louder volume and increased vocal emphasis to certain words and short phrases.This is known as:

Accepted Answer

A) verbal tracking. 
B) vocal tone. 
C) verbal underlining. 
D) vocal quality. 
A) verbal tracking. 
B) vocal tone. 
C) verbal underlining. 
D) vocal quality.

Question 9

Vocal qualities mean:

Accepted Answer

A) tracking the client's story without interruption. 
B) noting what client's discuss and what they avoid. 
C) moderating your tone and speech rate to the client and the situation. 
D) facing the client when you are speaking with them. 
A) tracking the client's story without interruption. 
B) noting what client's discuss and what they avoid. 
C) moderating your tone and speech rate to the client and the situation. 
D) facing the client when you are speaking with them.

Question 10

According to the authors, which of the following is TRUE about empathy?

Accepted Answer

A) Empathy can exist without counseling skills. 
B) Empathy is a way to introduce caring into the session. 
C) The use of microskills produces empathy. 
D) Microskills can be more meaningful if combined with empathic constructs. 
A) Empathy can exist without counseling skills. 
B) Empathy is a way to introduce caring into the session. 
C) The use of microskills produces empathy. 
D) Microskills can be more meaningful if combined with empathic constructs.

Question 11

The counselor responds to Dominic with "I heard you saying that things are great, but now how do you really feel about doing 'women's work?'" How would you rate this confrontation on empathy?

Accepted Answer

A) Level 1 subtractive 
B) Level 2 somewhat subtractive 
C) Level 3 interchangeable 
D) Level 4 somewhat additive 
A) Level 1 subtractive 
B) Level 2 somewhat subtractive 
C) Level 3 interchangeable 
D) Level 4 somewhat additive

Question 12

Provide examples of effective attending and effective non-attending counselor responses to this client:
Client: "It was a long, hard hearing.The lawyer kept questioning me about the so-called 'assault' for two hours.I'm not guilty and I didn't do it.I can't see why they are after me all the time."

Accepted Answer

The answer of Provide examples of effective attending and effective...

Question 13

Which of the following is TRUE?

Accepted Answer

A) Many beginning counselor to try to solve client's difficulties too soon. 
B) Most clients develop their concerns over a brief period of time. 
C) It is critical for counselors to speed up in focusing on client's problem and solutions. 
D) Using the three Vs and one B is a waste of time during intake session. 
A) Many beginning counselor to try to solve client's difficulties too soon. 
B) Most clients develop their concerns over a brief period of time. 
C) It is critical for counselors to speed up in focusing on client's problem and solutions. 
D) Using the three Vs and one B is a waste of time during intake session.

Question 14

________ is-are a particularly good example of how different people react differently to the same voice.

Accepted Answer

A) Clients changing topic 
B) Interviewer's national or regional accent 
C) Client vocal tones 
D) Interviewer's skillful attending skills 
A) Clients changing topic 
B) Interviewer's national or regional accent 
C) Client vocal tones 
D) Interviewer's skillful attending skills

Question 15

Which of the following is TRUE about silence?

Accepted Answer

A) It can cause client discomfort and must be used sparingly. 
B) It can be useful in a session when clients need to think through their responses. 
C) It is not a useful tool for the helping professional. 
D) It is useful when followed by detailed analysis of the client's issue(s). 
A) It can cause client discomfort and must be used sparingly. 
B) It can be useful in a session when clients need to think through their responses. 
C) It is not a useful tool for the helping professional. 
D) It is useful when followed by detailed analysis of the client's issue(s).

Question 16

Clients and interviewers may use _________________ to highlight the important issues in their statements.

Accepted Answer

A) verbal underlining, topic jumps, and softer vocal tone 
B) verbal underlining, keeping to the same topic, and higher pitch 
C) verbal underlining to key words or phrases 
D) written instructions 
A) verbal underlining, topic jumps, and softer vocal tone 
B) verbal underlining, keeping to the same topic, and higher pitch 
C) verbal underlining to key words or phrases 
D) written instructions

Question 17

Instructions: Following is a brief client-interview exchange.Material and questions are based on contents presented on pages 64-79.Client: "I felt like my cabin was the most cohesive group in camp.Yet, I felt some personal problems at the time.I wanted to become a therapist and wondered if I weren't simply being selfish and using my ability to help others as a way to avoid myself."
The counselor responses below are in reaction to the client.Indicate which are attending and which are non-attending.
-"Earlier you were talking about some feelings of selfishness as a child.Could you tell me more about them?"

Accepted Answer

A) Attending 
B) Non-attending 
A) Attending 
B) Non-attending

Question 18

The interviewer is demonstrating _______________________ when he-she is able to say back accurately what the client has said.

Accepted Answer

A) basic empathy 
B) additive empathy 
C) subtractive empathy 
D) none of the above 
A) basic empathy 
B) additive empathy 
C) subtractive empathy 
D) none of the above

Question 19

Instructions: Following is a brief client-interview exchange.Material and questions are based on contents presented on pages 64-79.Client: "I felt like my cabin was the most cohesive group in camp.Yet, I felt some personal problems at the time.I wanted to become a therapist and wondered if I weren't simply being selfish and using my ability to help others as a way to avoid myself."
The counselor responses below are in reaction to the client.Indicate which are attending and which are non-attending.
-"Sounds as if you felt you had personal problems in a cohesive group.How does this tie in with your comments about being a therapist and selfishness?"

Accepted Answer

A) Attending 
B) Non-attending 
A) Attending 
B) Non-attending

Question 20

Which of the following is FALSE concerning verbals?

Accepted Answer

A) Selective attention occurs when we listen only to one person at a time. 
B) Most of us have certain topics that we are more interested in than others. 
C) It is important to stay with the topic introduced by the client. 
D) It can be helpful if we learn our own patterns of selective attention. 
A) Selective attention occurs when we listen only to one person at a time. 
B) Most of us have certain topics that we are more interested in than others. 
C) It is important to stay with the topic introduced by the client. 
D) It can be helpful if we learn our own patterns of selective attention.

Interchangeable empathy is best defined as:

Through _________, we can sometimes stop clients from talking about non-productive topics.

Mirror neurons:

What are the guidelines for effective feedback and how have you found them useful in your own session practice?

When the interviewer focuses on the negative or distorts client conversation, this is:

Empathy:

Which of the following disruptive behaviors can lead to a poor session?

Both interviewers and clients may find themselves giving louder volume and increased vocal emphasis to certain words and short phrases.This is known as:

Vocal qualities mean:

According to the authors, which of the following is TRUE about empathy?

The counselor responds to Dominic with "I heard you saying that things are great, but now how do you really feel about doing 'women's work?'" How would you rate this confrontation on empathy?

Provide examples of effective attending and effective non-attending counselor responses to this client: Client: "It was a long, hard hearing.The lawyer kept questioning me about the so-called 'assault' for two hours.I'm not guilty and I didn't do it.I can't see why they are after me all the time."

Which of the following is TRUE?

________ is-are a particularly good example of how different people react differently to the same voice.

Which of the following is TRUE about silence?

Clients and interviewers may use _________________ to highlight the important issues in their statements.

The interviewer is demonstrating _______________________ when he-she is able to say back accurately what the client has said.

Which of the following is FALSE concerning verbals?

Toward Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, and the Positive Psychology and Wellness Approach

Observation Skills

Opening Communication

Encouraging, Paraphrasing, and Summarizing: Key Skills of Active Listening

Reflecting Feelings: a Foundation of Client Experience

How to Conduct a Five-Stage Counseling Session Using Only Listening Skills

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Reflection of Meaning and Interpretation-Reframe: Helping Clients Restory Their Lives

Self-Disclosure and Feedback Immediacy and Genuineness in Counseling and Therapy

Concrete Action Strategies for Client Change: Logical Consequences, Instruction-Psychoeducation, Stress Management, and Therapeutic Lifestyle Changes

Skill Integration, Decisional Counseling, Treatment Planning, and Relapse Prevention

How to Use Microskills and the Five Stages With Theories of Counseling and Psychotherapy

Determining Personal Style and Future Theoretical-Practical Integration

Neural Connections and Counseling: Understanding the Brain's Role in the Interviewing Process

Filters

Exam 3: Attending Behavior and Empathy

Interchangeable empathy is best defined as:

Through _________, we can sometimes stop clients from talking about non-productive topics.

Mirror neurons:

What are the guidelines for effective feedback and how have you found them useful in your own session practice?

When the interviewer focuses on the negative or distorts client conversation, this is:

Empathy:

Which of the following disruptive behaviors can lead to a poor session?

Both interviewers and clients may find themselves giving louder volume and increased vocal emphasis to certain words and short phrases.This is known as:

Vocal qualities mean:

According to the authors, which of the following is TRUE about empathy?

The counselor responds to Dominic with "I heard you saying that things are great, but now how do you really feel about doing 'women's work?'" How would you rate this confrontation on empathy?

Provide examples of effective attending and effective non-attending counselor responses to this client: Client: "It was a long, hard hearing.The lawyer kept questioning me about the so-called 'assault' for two hours.I'm not guilty and I didn't do it.I can't see why they are after me all the time."

Which of the following is TRUE?

________ is-are a particularly good example of how different people react differently to the same voice.

Which of the following is TRUE about silence?

Clients and interviewers may use _________________ to highlight the important issues in their statements.

The interviewer is demonstrating _______________________ when he-she is able to say back accurately what the client has said.

Which of the following is FALSE concerning verbals?

Toward Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, and the Positive Psychology and Wellness Approach

Observation Skills

Opening Communication

Encouraging, Paraphrasing, and Summarizing: Key Skills of Active Listening

Reflecting Feelings: a Foundation of Client Experience

How to Conduct a Five-Stage Counseling Session Using Only Listening Skills

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Reflection of Meaning and Interpretation-Reframe: Helping Clients Restory Their Lives

Self-Disclosure and Feedback Immediacy and Genuineness in Counseling and Therapy

Concrete Action Strategies for Client Change: Logical Consequences, Instruction-Psychoeducation, Stress Management, and Therapeutic Lifestyle Changes

Skill Integration, Decisional Counseling, Treatment Planning, and Relapse Prevention

How to Use Microskills and the Five Stages With Theories of Counseling and Psychotherapy

Determining Personal Style and Future Theoretical-Practical Integration

Neural Connections and Counseling: Understanding the Brain's Role in the Interviewing Process

Filters