Question 1

Strategies and goals provide legitimacy to the organization.

Accepted Answer

A) True 
 B)False

Question 2

To be effective,organizations must design and build linkage and coordination mechanisms.What is this process known as? What does it involve? And what are these types of mechanisms designed to achieve?

Accepted Answer

This process is known as integration and

Question 3

One factor in determining the choice of structure for an international business is the level of horizontal differentiation.

Accepted Answer

A) True 
 B)False

Question 4

The Royal Bank of Canada decided to move its loan-processing work from headquarters to branch banks in order to avoid bottlenecks.What is this an example of?

Accepted Answer

A)  formalization 
B)  decentralization 
C)  specialization 
D)  standardization 
A)  formalization 
B)  decentralization 
C)  specialization 
D)  standardization

Question 5

Matrix structures typically impose tri-authority.

Accepted Answer

A) True 
 B)False

Question 6

Match the following:
-Specialization

Accepted Answer

A) The number of units,activities,and programs within an organization 
B) The sequence of reporting relationships comprising the chain of command 
C) Procedures,regulations,and job-defining documents that specify an employee's role 
D) The division of labour and specification of task requirements 
E) Retention of decision authority at the top 
A) The number of units,activities,and programs within an organization 
B) The sequence of reporting relationships comprising the chain of command 
C) Procedures,regulations,and job-defining documents that specify an employee's role 
D) The division of labour and specification of task requirements 
E) Retention of decision authority at the top

Question 7

What is a consequence of an inappropriate or misaligned structure?

Accepted Answer

A)  lower levels of conflict 
B)  good responses to a changing environment 
C)  poor quality decision-making 
D)  lower levels of teamwork 
A)  lower levels of conflict 
B)  good responses to a changing environment 
C)  poor quality decision-making 
D)  lower levels of teamwork

Question 8

Which statement best describes the relationship between span of control and authority?

Accepted Answer

A)  The relationship is different depending on the circumstances. 
B)  The relationship depends on the number of tasks in a given position. 
C)  The relationship depends on who reports to whom in the chain of command. 
D)  The relationship depends on the number of levels in the organization. 
A)  The relationship is different depending on the circumstances. 
B)  The relationship depends on the number of tasks in a given position. 
C)  The relationship depends on who reports to whom in the chain of command. 
D)  The relationship depends on the number of levels in the organization.

Question 9

What is characteristic of environmental uncertainty?

Accepted Answer

A)  It is a stable variable that most influences flexibility in organizational design. 
B)  It is a contextual variable that most influences organizational design. 
C)  It is a contextual variable the influences the enactment of organizational design. 
D)  It is a stable variable that influences formalization of organizational design. 
A)  It is a stable variable that most influences flexibility in organizational design. 
B)  It is a contextual variable that most influences organizational design. 
C)  It is a contextual variable the influences the enactment of organizational design. 
D)  It is a stable variable that influences formalization of organizational design.

Question 10

A start-up company typically has work variability,few rules,and decisions made by the owner.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following applies to an organization that confronts a situation with scarce resources,large amounts of change,and many competitors?

Accepted Answer

A)  high environmental certainty 
B)  high strategic disadvantage 
C)  high environmental uncertainty 
D)  difficult to achieve a profit 
A)  high environmental certainty 
B)  high strategic disadvantage 
C)  high environmental uncertainty 
D)  difficult to achieve a profit

Question 12

Tim is in Human Resources,Fatima is in Webservices,and Xio is in Operations.Which type of structure is this an example of?

Accepted Answer

A)  functional structure 
B)  basic structure 
C)  matrix structure 
D)  geographic structure 
A)  functional structure 
B)  basic structure 
C)  matrix structure 
D)  geographic structure

Question 13

What is the term for the extent to which work activities are defined and routinely performed in the same way?

Accepted Answer

A)  complexity 
B)  standardization 
C)  formalization 
D)  centralization 
A)  complexity 
B)  standardization 
C)  formalization 
D)  centralization

Question 14

Your organization is increasing its differentiation based on changes in its external complexity.What are the next steps for the organization?

Accepted Answer

A)  train employees in communication 
B)  improve and/or increase integration 
C)  develop teams 
D)  clarify roles 
A)  train employees in communication 
B)  improve and/or increase integration 
C)  develop teams 
D)  clarify roles

Question 15

Match the following:
-Centralization

Accepted Answer

A) The number of units,activities,and programs within an organization 
B) The sequence of reporting relationships comprising the chain of command 
C) Procedures,regulations,and job-defining documents that specify an employee's role 
D) The division of labour and specification of task requirements 
E) Retention of decision authority at the top 
A) The number of units,activities,and programs within an organization 
B) The sequence of reporting relationships comprising the chain of command 
C) Procedures,regulations,and job-defining documents that specify an employee's role 
D) The division of labour and specification of task requirements 
E) Retention of decision authority at the top

Question 16

What is the term for the tools,techniques,and actions used by an organization to transform inputs into outputs?

Accepted Answer

A)  technology 
B)  transformation process 
C)  work design 
D)  throughput 
A)  technology 
B)  transformation process 
C)  work design 
D)  throughput

Question 17

An organization continuously faces an environment of considerable uncertainty.What would characterize its strategy and goals?

Accepted Answer

A)  innovation 
B)  status quo 
C)  inflexibility 
D)  expansion 
A)  innovation 
B)  status quo 
C)  inflexibility 
D)  expansion

Question 18

What is the process of linking the organization together by jobs and departments?

Accepted Answer

A)  organizational structure 
B)  strategic management 
C)  organizational reconfiguration 
D)  organizational design 
A)  organizational structure 
B)  strategic management 
C)  organizational reconfiguration 
D)  organizational design

Question 19

What term is best summarized as temporary network organizations consisting of independent enterprises?

Accepted Answer

A)  cellular structure 
B)  virtual structure 
C)  circle structure 
D)  network structure 
A)  cellular structure 
B)  virtual structure 
C)  circle structure 
D)  network structure

Question 20

What is the process of constructing and adjusting an organization's structure to achieve its goals?

Accepted Answer

A)  strategy-structure fit 
B)  strategic management 
C)  organizational reconfiguration 
D)  organizational design 
A)  strategy-structure fit 
B)  strategic management 
C)  organizational reconfiguration 
D)  organizational design

Strategies and goals provide legitimacy to the organization.

To be effective,organizations must design and build linkage and coordination mechanisms.What is this process known as? What does it involve? And what are these types of mechanisms designed to achieve?

One factor in determining the choice of structure for an international business is the level of horizontal differentiation.

The Royal Bank of Canada decided to move its loan-processing work from headquarters to branch banks in order to avoid bottlenecks.What is this an example of?

Matrix structures typically impose tri-authority.

Match the following: -Specialization

What is a consequence of an inappropriate or misaligned structure?

Which statement best describes the relationship between span of control and authority?

What is characteristic of environmental uncertainty?

A start-up company typically has work variability,few rules,and decisions made by the owner.

Which of the following applies to an organization that confronts a situation with scarce resources,large amounts of change,and many competitors?

Tim is in Human Resources,Fatima is in Webservices,and Xio is in Operations.Which type of structure is this an example of?

What is the term for the extent to which work activities are defined and routinely performed in the same way?

Your organization is increasing its differentiation based on changes in its external complexity.What are the next steps for the organization?

Match the following: -Centralization

What is the term for the tools,techniques,and actions used by an organization to transform inputs into outputs?

An organization continuously faces an environment of considerable uncertainty.What would characterize its strategy and goals?

What is the process of linking the organization together by jobs and departments?

What term is best summarized as temporary network organizations consisting of independent enterprises?

What is the process of constructing and adjusting an organization's structure to achieve its goals?

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Culture

Managing Change

Career Management

Filters

Exam 15: Organizational Design and Structure

Strategies and goals provide legitimacy to the organization.

To be effective,organizations must design and build linkage and coordination mechanisms.What is this process known as? What does it involve? And what are these types of mechanisms designed to achieve?

One factor in determining the choice of structure for an international business is the level of horizontal differentiation.

The Royal Bank of Canada decided to move its loan-processing work from headquarters to branch banks in order to avoid bottlenecks.What is this an example of?

Matrix structures typically impose tri-authority.

Match the following: -Specialization

What is a consequence of an inappropriate or misaligned structure?

Which statement best describes the relationship between span of control and authority?

What is characteristic of environmental uncertainty?

A start-up company typically has work variability,few rules,and decisions made by the owner.

Which of the following applies to an organization that confronts a situation with scarce resources,large amounts of change,and many competitors?

Tim is in Human Resources,Fatima is in Webservices,and Xio is in Operations.Which type of structure is this an example of?

What is the term for the extent to which work activities are defined and routinely performed in the same way?

Your organization is increasing its differentiation based on changes in its external complexity.What are the next steps for the organization?

Match the following: -Centralization

What is the term for the tools,techniques,and actions used by an organization to transform inputs into outputs?

An organization continuously faces an environment of considerable uncertainty.What would characterize its strategy and goals?

What is the process of linking the organization together by jobs and departments?

What term is best summarized as temporary network organizations consisting of independent enterprises?

What is the process of constructing and adjusting an organization's structure to achieve its goals?

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Culture

Managing Change

Career Management

Filters