Exam 13: Effective Communication and It Management

A decision support system gives managers a model-building capability and so provides them with the ability to manipulate information in a variety of ways.

Despite its advantages, face-to-face communication has two important disadvantages, which are the

A system that gathers comprehensive data, organizes it, and summarizes it in ways that are useful to managers is known as a(n)________ system.

In today's office environment, a group of interlinked computers that exchange information are collectively referred to as a(n)

A computer system that is designed to handle a large volume of routine and recurring transactions is called a(n)________ system.

In choosing a communication medium for any message, managers need to consider three factors: information richness,

The process by which the receiver interprets and tries to make sense of the message is known as

Discuss the four factors that determine how useful information is to a manager.

The sharing of information by means of facial expressions or body language is known as subliminal communication.

In today's office environment, the term network is best identified as

Briefly explain the communication process, including the phases, roles, and various factors involved. Demonstrate the process by describing a communicative interaction between two people in a business environment. Show how communication can be enabled or hindered.

Discuss the disadvantages of ineffective communication on an organization, and give examples of how ineffective communication can be harmful or even dangerous.

Business-to-business (B2B)commerce is best defined as trade that takes place between companies using technology and the Internet for the purpose of

When software programs are able to "watch" a manager sort through data and "learn" that manager's preferences when reviewing such information, this is an example of a(n)________ system.

With technology changing rapidly and more employees working from remote locations, some experts suggest that by the late 2010s, management by wandering around has evolved into management by

Identify the three reasons managers need information, and give examples of each.

Kasim is preparing for an important meeting, and tells his assistant, Toni, that he needs information regarding the company's recent financial performance. This information must be of the highest possible quality and usefulness, he says. To meet his requirement, what should Toni provide him with?

The most significant negative consequence of information overload is that

To participate in B2B marketplaces, companies have to adopt a common

Tamora and her work team are preparing a set of graphs and charts showing their company's performance over the past four quarters as compared with that of their three leading competitors. This is an example of