Question 1

Identify the advantages and disadvantages of group decision making.

Accepted Answer

The advantages of group decision making include
-It is less likely to be biased and make judgment errors.
-It can draw on the combined knowledge and skills of all group members.
-It can process more information.
-It allows members to correct one another's errors.
-It increases the probability of successful implementation.
The disadvantages of group decision making include
-It generally takes longer.
-In group decision making, gaining agreement may be difficult.
-It can be undermined by biases. A major source of group bias is groupthink.

Question 2

A group of managers meets face-to-face and generates and debates a wide variety of alternatives from which to make a decision. What is this process of decision making called?

Accepted Answer

A) Delphi technique 
B) dialectical inquiry 
C) brainstorming 
D) nominal group technique 
A) Delphi technique 
B) dialectical inquiry 
C) brainstorming 
D) nominal group technique C

Question 3

You are a manager who wants to give some of your programmed decisions to your assistant to leave you more time to devote to nonprogrammed decisions. Considering this, which of the following actions would you delegate to your assistant?

Accepted Answer

A) how much to invest in a new product 
B) whether to expand into a new market 
C) when to time a new advertising campaign 
D) when to bill customers 
A) how much to invest in a new product 
B) whether to expand into a new market 
C) when to time a new advertising campaign 
D) when to bill customers D

Question 4

Managers in the field of biotechnology know that new drugs have a 10 percent chance of passing advanced clinical trials and always assign probabilities to the results of clinical trials. This is an example of

Accepted Answer

A) risk. 
B) uncertainty. 
C) bounded rationality. 
D) incomplete information. 
A) risk. 
B) uncertainty. 
C) bounded rationality. 
D) incomplete information.

Question 5

A group of intrapreneurs who are separated from the normal operation of an organization in order to develop new products with a relatively brief development time is known as a(n)

Accepted Answer

A) product champion. 
B) innovator. 
C) skunkworks. 
D) satisficer. 
A) product champion. 
B) innovator. 
C) skunkworks. 
D) satisficer.

Question 6

Nonroutine decisions made in response to novel situations in business are known as ________ decisions.

Accepted Answer

A) devil's advocacy 
B) ambiguous 
C) groupthink 
D) nonprogrammed 
A) devil's advocacy 
B) ambiguous 
C) groupthink 
D) nonprogrammed

Question 7

Lila is a manager involved in group decision making with other managers. She wants to make sure that the group avoids groupthink. Which of the following actions should she take to ensure that the group makes the best possible decision?

Accepted Answer

A) encourage the group to agree with one of the alternatives to support esprit de corps and to facilitate a quick resolution 
B) challenge the way the group evaluates alternatives and points out some reasons why the alternative preferred by the group is not acceptable 
C) make sure the group has a healthy mix of women and men and that various ethnic backgrounds are represented 
D) staunchly support one of the alternatives, providing detailed data to back her position 
A) encourage the group to agree with one of the alternatives to support esprit de corps and to facilitate a quick resolution 
B) challenge the way the group evaluates alternatives and points out some reasons why the alternative preferred by the group is not acceptable 
C) make sure the group has a healthy mix of women and men and that various ethnic backgrounds are represented 
D) staunchly support one of the alternatives, providing detailed data to back her position

Question 8

When managers decide that they have the capabilities and resources required to implement an alternative, and they are sure that the alternative will not threaten the attainment of other organizational goals, they are focusing on which of the following criteria of alternative courses of action?

Accepted Answer

A) legality 
B) ethicalness 
C) economic feasibility 
D) practicality 
A) legality 
B) ethicalness 
C) economic feasibility 
D) practicality

Question 9

Star, Inc., is attempting to decide whether or not it should change its manufacturing process to a new type of technology. This represents a(n)________ decision.

Accepted Answer

A) programmed 
B) nonprogrammed 
C) groupthink 
D) intuitive 
A) programmed 
B) nonprogrammed 
C) groupthink 
D) intuitive

Question 10

When an issue is controversial and when different managers might be expected to champion different courses of action, which of the following is the preferred technique for encouraging creativity?

Accepted Answer

A) production blocking technique 
B) brainstorming technique 
C) team learning technique 
D) nominal group technique 
A) production blocking technique 
B) brainstorming technique 
C) team learning technique 
D) nominal group technique

Question 11

Individuals who believe that they are responsible for what happens to them and that their own actions determine important outcomes are said to have an external locus of control.

Accepted Answer

A) True 
 B)False

Question 12

An entrepreneur is likely to have

Accepted Answer

A) a reluctance to try new experiences. 
B) high self-esteem. 
C) high need for affiliation. 
D) an external locus of control. 
A) a reluctance to try new experiences. 
B) high self-esteem. 
C) high need for affiliation. 
D) an external locus of control.

Question 13

Which of the following explains the reasons for the inherently uncertain and risky nature of decision making and the making of satisfactory rather than optimum decisions by managers?

Accepted Answer

A) logical model 
B) administrative model 
C) perspective model 
D) rational model 
A) logical model 
B) administrative model 
C) perspective model 
D) rational model

Question 14

An organization that has been focusing on a target market located in the eastern part of the United States is attempting to decide whether to expand its sales to the West Coast of the United States. Which of the following types of decisions is being made by the organization?

Accepted Answer

A) intuition 
B) nonprogrammed 
C) groupthink 
D) satisficing 
A) intuition 
B) nonprogrammed 
C) groupthink 
D) satisficing

Question 15

What can managers do to promote individual creativity?

Accepted Answer

Managers can promote individual creativi

Question 16

The first step in decision making that a manager needs to take is generate a set of feasible alternative courses of action in response to the opportunity or threat.

Accepted Answer

A) True 
 B)False

Question 17

Managers can increase their ability to make nonprogrammed decisions that will allow them to adapt to, modify, and even drastically alter their task environments so that they can continually increase organizational performance through organizational

Accepted Answer

A) learning. 
B) satisficing. 
C) group thinking. 
D) diversity. 
A) learning. 
B) satisficing. 
C) group thinking. 
D) diversity.

Question 18

What is intuition? Give an example to support your definition. Should managers use intuition in decision making? Why or why not?

Accepted Answer

Student examples will vary. The followin

Question 19

Ayaru, a marketing manager, wants to budget the advertising for a new product launch. She is trying to determine the amount of money that her company can afford to spend on advertising this new product. In the context of decision-making, which of the following criteria of alternative courses of action is Ayaru implementing?

Accepted Answer

A) legality 
B) ethicalness 
C) economic feasibility 
D) practicality 
A) legality 
B) ethicalness 
C) economic feasibility 
D) practicality

Question 20

Describe why the stage of learning from feedback is considered very important for managers in an organization. List the benefits of this step in the decision-making process.

Accepted Answer

Learning from feedback is the final step

Identify the advantages and disadvantages of group decision making.

A group of managers meets face-to-face and generates and debates a wide variety of alternatives from which to make a decision. What is this process of decision making called?

You are a manager who wants to give some of your programmed decisions to your assistant to leave you more time to devote to nonprogrammed decisions. Considering this, which of the following actions would you delegate to your assistant?

Managers in the field of biotechnology know that new drugs have a 10 percent chance of passing advanced clinical trials and always assign probabilities to the results of clinical trials. This is an example of

A group of intrapreneurs who are separated from the normal operation of an organization in order to develop new products with a relatively brief development time is known as a(n)

Nonroutine decisions made in response to novel situations in business are known as ________ decisions.

Lila is a manager involved in group decision making with other managers. She wants to make sure that the group avoids groupthink. Which of the following actions should she take to ensure that the group makes the best possible decision?

When managers decide that they have the capabilities and resources required to implement an alternative, and they are sure that the alternative will not threaten the attainment of other organizational goals, they are focusing on which of the following criteria of alternative courses of action?

Star, Inc., is attempting to decide whether or not it should change its manufacturing process to a new type of technology. This represents a(n)________ decision.

When an issue is controversial and when different managers might be expected to champion different courses of action, which of the following is the preferred technique for encouraging creativity?

Individuals who believe that they are responsible for what happens to them and that their own actions determine important outcomes are said to have an external locus of control.

An entrepreneur is likely to have

Which of the following explains the reasons for the inherently uncertain and risky nature of decision making and the making of satisfactory rather than optimum decisions by managers?

An organization that has been focusing on a target market located in the eastern part of the United States is attempting to decide whether to expand its sales to the West Coast of the United States. Which of the following types of decisions is being made by the organization?

What can managers do to promote individual creativity?

The first step in decision making that a manager needs to take is generate a set of feasible alternative courses of action in response to the opportunity or threat.

Managers can increase their ability to make nonprogrammed decisions that will allow them to adapt to, modify, and even drastically alter their task environments so that they can continually increase organizational performance through organizational

What is intuition? Give an example to support your definition. Should managers use intuition in decision making? Why or why not?

Describe why the stage of learning from feedback is considered very important for managers in an organization. List the benefits of this step in the decision-making process.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 5: Decision Making, Learning, Creativity, and Entrepreneurship

Identify the advantages and disadvantages of group decision making.

A group of managers meets face-to-face and generates and debates a wide variety of alternatives from which to make a decision. What is this process of decision making called?

You are a manager who wants to give some of your programmed decisions to your assistant to leave you more time to devote to nonprogrammed decisions. Considering this, which of the following actions would you delegate to your assistant?

Managers in the field of biotechnology know that new drugs have a 10 percent chance of passing advanced clinical trials and always assign probabilities to the results of clinical trials. This is an example of

A group of intrapreneurs who are separated from the normal operation of an organization in order to develop new products with a relatively brief development time is known as a(n)

Nonroutine decisions made in response to novel situations in business are known as ________ decisions.

Lila is a manager involved in group decision making with other managers. She wants to make sure that the group avoids groupthink. Which of the following actions should she take to ensure that the group makes the best possible decision?

When managers decide that they have the capabilities and resources required to implement an alternative, and they are sure that the alternative will not threaten the attainment of other organizational goals, they are focusing on which of the following criteria of alternative courses of action?

Star, Inc., is attempting to decide whether or not it should change its manufacturing process to a new type of technology. This represents a(n)________ decision.

When an issue is controversial and when different managers might be expected to champion different courses of action, which of the following is the preferred technique for encouraging creativity?

Individuals who believe that they are responsible for what happens to them and that their own actions determine important outcomes are said to have an external locus of control.

An entrepreneur is likely to have

Which of the following explains the reasons for the inherently uncertain and risky nature of decision making and the making of satisfactory rather than optimum decisions by managers?

An organization that has been focusing on a target market located in the eastern part of the United States is attempting to decide whether to expand its sales to the West Coast of the United States. Which of the following types of decisions is being made by the organization?

What can managers do to promote individual creativity?

The first step in decision making that a manager needs to take is generate a set of feasible alternative courses of action in response to the opportunity or threat.

Managers can increase their ability to make nonprogrammed decisions that will allow them to adapt to, modify, and even drastically alter their task environments so that they can continually increase organizational performance through organizational

What is intuition? Give an example to support your definition. Should managers use intuition in decision making? Why or why not?

Describe why the stage of learning from feedback is considered very important for managers in an organization. List the benefits of this step in the decision-making process.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters