Question 1

Using the controlling function, managers monitor and evaluate the organization's strategy to evaluate whether it is working as intended.

Accepted Answer

A) True 
 B)False  True

Question 2

From the information given below, calculate the organization's return on investment. Total Liabilities = $300,000; Total Assets = $600,000; Gross Margin = $200,000; Net Income before Taxes = $30,000; Total Expenses = $240,000

Accepted Answer

A) 50 percent 
B) 5 percent 
C) 10 percent 
D) 12.5 percent 
A) 50 percent 
B) 5 percent 
C) 10 percent 
D) 12.5 percent B

Question 3

From the information given below, calculate the organization's current ratio. Total Liabilities = $750,000; Current Liabilities = $220,000; Total Assets = $700,000; Current Assets = $176,000

Accepted Answer

A) 0.65 
B) 0.25 
C) 0.70 
D) 0.80 
A) 0.65 
B) 0.25 
C) 0.70 
D) 0.80 D

Question 4

The managers of a division are given a fixed budget and are then evaluated on the basis of their ability to produce goods or services. This is an example of a(n)________ budget approach.

Accepted Answer

A) expense 
B) profit 
C) cash flow 
D) revenue 
A) expense 
B) profit 
C) cash flow 
D) revenue

Question 5

Windward Bank set up a management information system that gives its regional managers information about changes in the task environment that may affect the organization at some future time. By using this system, Windward is utilizing ________ control.

Accepted Answer

A) feedforward 
B) feedback 
C) bureaucratic 
D) MBO 
A) feedforward 
B) feedback 
C) bureaucratic 
D) MBO

Question 6

The financial ratio that indicates whether or not the organization is capable of paying off its short-term debts without having to sell its inventory is the ________ ratio.

Accepted Answer

A) quick 
B) current 
C) days sales outstanding 
D) profit 
A) quick 
B) current 
C) days sales outstanding 
D) profit

Question 7

An organization's net income before taxes divided by the total assets of the organization is known as

Accepted Answer

A) gross profit margin. 
B) return on investment. 
C) the debt-to-assets ratio. 
D) days sales outstanding. 
A) gross profit margin. 
B) return on investment. 
C) the debt-to-assets ratio. 
D) days sales outstanding.

Question 8

Define control systems, and list the three characteristics of an effective control system.

Accepted Answer

Control systems are formal target-settin

Question 9

The process of comparing one company's performance on specific dimensions with the performance of high-performing organizations to decide how successful a change effort has been is known as

Accepted Answer

A) socialization. 
B) diversification. 
C) social facilitation. 
D) benchmarking. 
A) socialization. 
B) diversification. 
C) social facilitation. 
D) benchmarking.

Question 10

Management by objectives (MBO)is one way that managers can evaluate the performance of subordinates. Discuss the steps involved in using this technique.

Accepted Answer

Management by objectives (MBO)involves t

Question 11

Behavior control is one way managers attempt to motivate workers. Discuss three ways managers could use behavior control with subordinates.

Accepted Answer

Managers can attempt to control the beha

Question 12

A person who works for a company and works to create new or improved products for that company is an example of an intrapreneur.

Accepted Answer

A) True 
 B)False

Question 13

Santiago has taken a new job as the general manager at Durwood Industries, which designs and manufactures custom cabinets. He is replacing Evan, who recently retired. Santiago has already set a company-wide goal of increasing efficiency and reducing waste. Unfortunately, Santiago has inherited a heavily bureaucratic work culture governed by byzantine rules. Evan mainly managed by actively overseeing his employees, but from the employee's lack of motivation, Santiago can tell that this approach is no longer working. Based on what you know about behavior control, what solution should Santiago implement to increase employee engagement and productivity?

Accepted Answer

A) He should have floor managers and employees jointly set goals that describe what employees can personally do to reduce waste and then periodically check in with them to monitor their progress. 
B) He should require employees to turn in a report at the end of every week that details the number of cabinets they completed, the amount of materials they used, and how many pounds were thrown away. 
C) He should sits in on team meetings and encourage employees to vent their frustrations with Evan's way of doing things so that whatever Santiago implements looks good in contrast. 
D) Since team leaders and lower-level managers have so much responsibility, Santiago should resist asserting his authority and instead focus on keeping clients happy. 
A) He should have floor managers and employees jointly set goals that describe what employees can personally do to reduce waste and then periodically check in with them to monitor their progress. 
B) He should require employees to turn in a report at the end of every week that details the number of cabinets they completed, the amount of materials they used, and how many pounds were thrown away. 
C) He should sits in on team meetings and encourage employees to vent their frustrations with Evan's way of doing things so that whatever Santiago implements looks good in contrast. 
D) Since team leaders and lower-level managers have so much responsibility, Santiago should resist asserting his authority and instead focus on keeping clients happy.

Question 14

Which of the following is true of an adaptive work culture?

Accepted Answer

A) There is a strong emphasis on close supervision of workers. 
B) Employees are not rewarded on their performance. 
C) Cross-functional team structures are often used. 
D) The company sticks to tried and true methods of doing things. 
A) There is a strong emphasis on close supervision of workers. 
B) Employees are not rewarded on their performance. 
C) Cross-functional team structures are often used. 
D) The company sticks to tried and true methods of doing things.

Question 15

The manager of a profit center is evaluated on the basis of the amount of sales that have been generated from the goods or services produced in his/her division. The divisional manager is being evaluated using the ________ budget approach.

Accepted Answer

A) expense 
B) cash flow 
C) revenue 
D) profit 
A) expense 
B) cash flow 
C) revenue 
D) profit

Question 16

The most immediate and potent form of behavior control is

Accepted Answer

A) direct supervision. 
B) clan control. 
C) bureaucratic control. 
D) socialization. 
A) direct supervision. 
B) clan control. 
C) bureaucratic control. 
D) socialization.

Question 17

The aspects of organizational functioning that are affected by organizational change

Accepted Answer

A) include organizational culture and strategies. 
B) include response to opportunities but not threats. 
C) exclude the human resource management system. 
D) exclude communication, motivation, and leadership. 
A) include organizational culture and strategies. 
B) include response to opportunities but not threats. 
C) exclude the human resource management system. 
D) exclude communication, motivation, and leadership.

Question 18

Rules and SOPs are of little use in telling a scientist how to discover something new. Thus, which of the following forms of control should not be applied to scientists?

Accepted Answer

A) feedforward 
B) feedback 
C) bureaucratic 
D) concurrent 
A) feedforward 
B) feedback 
C) bureaucratic 
D) concurrent

Question 19

A divisional manager's performance is evaluated on the basis of the difference between the sales revenues generated by that division and the cost of making those goods and services. The divisional manager is being evaluated using the ________ budget approach.

Accepted Answer

A) profit 
B) revenue 
C) cost 
D) expense 
A) profit 
B) revenue 
C) cost 
D) expense

Question 20

The financial ratio that measures how well the managers of the organization are creating value from the organization's assets is the ________ ratio.

Accepted Answer

A) leverage 
B) liquidity 
C) current 
D) activity 
A) leverage 
B) liquidity 
C) current 
D) activity

Using the controlling function, managers monitor and evaluate the organization's strategy to evaluate whether it is working as intended.

From the information given below, calculate the organization's return on investment. Total Liabilities = $300,000; Total Assets = $600,000; Gross Margin = $200,000; Net Income before Taxes = $30,000; Total Expenses = $240,000

From the information given below, calculate the organization's current ratio. Total Liabilities = $750,000; Current Liabilities = $220,000; Total Assets = $700,000; Current Assets = $176,000

The managers of a division are given a fixed budget and are then evaluated on the basis of their ability to produce goods or services. This is an example of a(n)________ budget approach.

Windward Bank set up a management information system that gives its regional managers information about changes in the task environment that may affect the organization at some future time. By using this system, Windward is utilizing ________ control.

The financial ratio that indicates whether or not the organization is capable of paying off its short-term debts without having to sell its inventory is the ________ ratio.

An organization's net income before taxes divided by the total assets of the organization is known as

Define control systems, and list the three characteristics of an effective control system.

The process of comparing one company's performance on specific dimensions with the performance of high-performing organizations to decide how successful a change effort has been is known as

Management by objectives (MBO)is one way that managers can evaluate the performance of subordinates. Discuss the steps involved in using this technique.

Behavior control is one way managers attempt to motivate workers. Discuss three ways managers could use behavior control with subordinates.

A person who works for a company and works to create new or improved products for that company is an example of an intrapreneur.

Which of the following is true of an adaptive work culture?

The manager of a profit center is evaluated on the basis of the amount of sales that have been generated from the goods or services produced in his/her division. The divisional manager is being evaluated using the ________ budget approach.

The most immediate and potent form of behavior control is

The aspects of organizational functioning that are affected by organizational change

Rules and SOPs are of little use in telling a scientist how to discover something new. Thus, which of the following forms of control should not be applied to scientists?

A divisional manager's performance is evaluated on the basis of the difference between the sales revenues generated by that division and the cost of making those goods and services. The divisional manager is being evaluated using the ________ budget approach.

The financial ratio that measures how well the managers of the organization are creating value from the organization's assets is the ________ ratio.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 8: Control, Change, and Entrepreneurship

Using the controlling function, managers monitor and evaluate the organization's strategy to evaluate whether it is working as intended.

From the information given below, calculate the organization's return on investment. Total Liabilities = $300,000; Total Assets = $600,000; Gross Margin = $200,000; Net Income before Taxes = $30,000; Total Expenses = $240,000

From the information given below, calculate the organization's current ratio. Total Liabilities = $750,000; Current Liabilities = $220,000; Total Assets = $700,000; Current Assets = $176,000

The managers of a division are given a fixed budget and are then evaluated on the basis of their ability to produce goods or services. This is an example of a(n)________ budget approach.

Windward Bank set up a management information system that gives its regional managers information about changes in the task environment that may affect the organization at some future time. By using this system, Windward is utilizing ________ control.

The financial ratio that indicates whether or not the organization is capable of paying off its short-term debts without having to sell its inventory is the ________ ratio.

An organization's net income before taxes divided by the total assets of the organization is known as

Define control systems, and list the three characteristics of an effective control system.

The process of comparing one company's performance on specific dimensions with the performance of high-performing organizations to decide how successful a change effort has been is known as

Management by objectives (MBO)is one way that managers can evaluate the performance of subordinates. Discuss the steps involved in using this technique.

Behavior control is one way managers attempt to motivate workers. Discuss three ways managers could use behavior control with subordinates.

A person who works for a company and works to create new or improved products for that company is an example of an intrapreneur.

Which of the following is true of an adaptive work culture?

The manager of a profit center is evaluated on the basis of the amount of sales that have been generated from the goods or services produced in his/her division. The divisional manager is being evaluated using the ________ budget approach.

The most immediate and potent form of behavior control is

The aspects of organizational functioning that are affected by organizational change

Rules and SOPs are of little use in telling a scientist how to discover something new. Thus, which of the following forms of control should not be applied to scientists?

A divisional manager's performance is evaluated on the basis of the difference between the sales revenues generated by that division and the cost of making those goods and services. The divisional manager is being evaluated using the ________ budget approach.

The financial ratio that measures how well the managers of the organization are creating value from the organization's assets is the ________ ratio.

The Management Process Today

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters