Question 1

With resistant members, the leader SHOULD

Accepted Answer

A)  talk to him after the session to try to help him to work through his resistance 
B)  take as much time as needed to break down the resistance 
C)  keep the member from sharing any of his opinions in group 
D)  allow him to discuss irrelevant topics as long as he participates in group 
A)  talk to him after the session to try to help him to work through his resistance 
B)  take as much time as needed to break down the resistance 
C)  keep the member from sharing any of his opinions in group 
D)  allow him to discuss irrelevant topics as long as he participates in group A

Question 2

It may be a mistake by the leader to immediately try to work with a member who begins to cry before getting a ______________________.

Accepted Answer

contract or agreement

Question 3

Sometimes when a member plays "get-the-leader", it is because of a mistake that the leader has made in his or her leadership of the group.

Accepted Answer

A) True 
 B)False  True

Question 4

______________________is the attempt of a member to smooth over negative feelings experienced by another member of the group.

Accepted Answer

The answer of ______________________is the attempt of a member to...

Question 5

MATCHING: Match the "problem member" descriptions with the most appropriate problem situation.
"Problem Member" descriptions:
-This member says he does not know why he is
in the group or how the group can be helpful.
He sits with his arms crossed and does not
speak unless forced to.

Accepted Answer

A) Chronic talker 
B) Distracter 
C) Get-the-leader 
D) Negative member 
E) Rescuing member
F)Resistant member 
A) Chronic talker 
B) Distracter 
C) Get-the-leader 
D) Negative member 
E) Rescuing member
F)Resistant member

Question 6

There are productive and non-productive periods of silence in many groups.

Accepted Answer

A) True 
 B)False

Question 7

Some members are ___________because they are forced to be in a group.

Accepted Answer

angry, neg

Question 8

MATCHING: Match the "problem member" descriptions with the most appropriate problem situation.
"Problem Member" descriptions:
-This member attempts to actively sabotage what the
leader says or does in group. She may do this by disagreeing
with the leader, asking the leader unanswerable questions,
or sub-grouping with other members to undermine the impression
of the leader's competence.

Accepted Answer

A) Chronic talker 
B) Distracter 
C) Get-the-leader 
D) Negative member 
E) Rescuing member
F)Resistant member 
A) Chronic talker 
B) Distracter 
C) Get-the-leader 
D) Negative member 
E) Rescuing member
F)Resistant member

Question 9

What might a leader do to prevent members from trying to "get" him or her?

Accepted Answer

A member trying to "get the leader" may

Question 10

Whenever a member cries in a group situation, the leader should encourage all the members to gather around and give that member support.

Accepted Answer

A) True 
 B)False

Question 11

MATCHING: Match the "problem member" descriptions with the most appropriate problem situation.
"Problem Member" descriptions:
-This member may prevent others from problem
solving by trying to smooth over the negative feelings
that another member is experiencing in an attempt to
soothe the other member.

Accepted Answer

A) Chronic talker 
B) Distracter 
C) Get-the-leader 
D) Negative member 
E) Rescuing member
F)Resistant member 
A) Chronic talker 
B) Distracter 
C) Get-the-leader 
D) Negative member 
E) Rescuing member
F)Resistant member

Question 12

What are the pros and cons of using group time to work on the issues between mutually hostile members?

Accepted Answer

The advantages of addressing the issues

Question 13

A member who says to another "Don't worry, everything will be ok, you just have to make the best of things" is a

Accepted Answer

A)  rescuing member 
B)  resistant member 
C)  distracter 
D)  talkative member 
A)  rescuing member 
B)  resistant member 
C)  distracter 
D)  talkative member

Question 14

Once a group has been underway, it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.

Accepted Answer

A) True 
 B)False

Question 15

All of the following are true about distracting members EXCEPT?

Accepted Answer

A)  They are attention-seeking 
B)  They can get the group off task 
C)  They are always intentionally trying to distract the group 
D)  They should be talked to about their comments and then ignored 
A)  They are attention-seeking 
B)  They can get the group off task 
C)  They are always intentionally trying to distract the group 
D)  They should be talked to about their comments and then ignored

Question 16

MATCHING: Match the "problem member" descriptions with the most appropriate problem situation.
"Problem Member" descriptions:
-This member rambles, repeats herself, and tells
long, drawn out stories. Her stories are often
not relevant to others, and her long-windedness
often prevents others from being able to discuss
their concerns.

Accepted Answer

A) Chronic talker 
B) Distracter 
C) Get-the-leader 
D) Negative member 
E) Rescuing member
F)Resistant member 
A) Chronic talker 
B) Distracter 
C) Get-the-leader 
D) Negative member 
E) Rescuing member
F)Resistant member

Question 17

According to the authors, it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.

Accepted Answer

A) True 
 B)False

Question 18

Because it is important for a group leader to be ethical, she should never cut off moralizing statements from members directed at other members.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is NOT recommended for the leader to do when handling a talkative member?

Accepted Answer

A)  Maintaining eye contact and nodding when the member speaks 
B)  Addressing the whole group about talkative behavior, in general 
C)  Seeking other members' feedback about the member's behavior 
D)  Pairing with the member in dyads to discuss the member's behavior 
A)  Maintaining eye contact and nodding when the member speaks 
B)  Addressing the whole group about talkative behavior, in general 
C)  Seeking other members' feedback about the member's behavior 
D)  Pairing with the member in dyads to discuss the member's behavior

Question 20

How should a leader deal with a prejudiced, narrow-minded, or insensitive group member?

Accepted Answer

The leader should interrupt a member's c

With resistant members, the leader SHOULD

It may be a mistake by the leader to immediately try to work with a member who begins to cry before getting a ______________________.

Sometimes when a member plays "get-the-leader", it is because of a mistake that the leader has made in his or her leadership of the group.

______________________is the attempt of a member to smooth over negative feelings experienced by another member of the group.

MATCHING: Match the "problem member" descriptions with the most appropriate problem situation. "Problem Member" descriptions: -This member says he does not know why he is in the group or how the group can be helpful. He sits with his arms crossed and does not speak unless forced to.

There are productive and non-productive periods of silence in many groups.

Some members are ___________because they are forced to be in a group.

What might a leader do to prevent members from trying to "get" him or her?

Whenever a member cries in a group situation, the leader should encourage all the members to gather around and give that member support.

What are the pros and cons of using group time to work on the issues between mutually hostile members?

A member who says to another "Don't worry, everything will be ok, you just have to make the best of things" is a

Once a group has been underway, it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.

All of the following are true about distracting members EXCEPT?

According to the authors, it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.

Because it is important for a group leader to be ethical, she should never cut off moralizing statements from members directed at other members.

Which of the following is NOT recommended for the leader to do when handling a talkative member?

How should a leader deal with a prejudiced, narrow-minded, or insensitive group member?

Introduction

Stages of Groups, Group Process, and Therapeutic Forces

Purpose of Groups

Planning

Getting Started: the Beginning Stage and Beginning Phase

Basic Skills for Group Leaders

Focus

Cutting Off and Drawing Out

Rounds and Dyads

Exercises

Introducing, Conducting, and Processing Exercises

Leading the Middle Stage of a Group

Using Counseling Theories in Groups

Counseling and Therapy in Groups

Closing a Session or Group

Working With Specific Populations

Issues in Group Counseling

Filters

Exam 16: Dealing With Problem Situations

With resistant members, the leader SHOULD

It may be a mistake by the leader to immediately try to work with a member who begins to cry before getting a ______________________.

Sometimes when a member plays "get-the-leader", it is because of a mistake that the leader has made in his or her leadership of the group.

______________________is the attempt of a member to smooth over negative feelings experienced by another member of the group.

MATCHING: Match the "problem member" descriptions with the most appropriate problem situation. "Problem Member" descriptions: -This member says he does not know why he is in the group or how the group can be helpful. He sits with his arms crossed and does not speak unless forced to.

There are productive and non-productive periods of silence in many groups.

Some members are ___________because they are forced to be in a group.

What might a leader do to prevent members from trying to "get" him or her?

Whenever a member cries in a group situation, the leader should encourage all the members to gather around and give that member support.

What are the pros and cons of using group time to work on the issues between mutually hostile members?

A member who says to another "Don't worry, everything will be ok, you just have to make the best of things" is a

Once a group has been underway, it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.

All of the following are true about distracting members EXCEPT?

According to the authors, it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.

Because it is important for a group leader to be ethical, she should never cut off moralizing statements from members directed at other members.

Which of the following is NOT recommended for the leader to do when handling a talkative member?

How should a leader deal with a prejudiced, narrow-minded, or insensitive group member?

Introduction

Stages of Groups, Group Process, and Therapeutic Forces

Purpose of Groups

Planning

Getting Started: the Beginning Stage and Beginning Phase

Basic Skills for Group Leaders

Focus

Cutting Off and Drawing Out

Rounds and Dyads

Exercises

Introducing, Conducting, and Processing Exercises

Leading the Middle Stage of a Group

Using Counseling Theories in Groups

Counseling and Therapy in Groups

Closing a Session or Group

Working With Specific Populations

Issues in Group Counseling

Filters