Question 1

The ________ is used to retain and motivate employees by identifying and meeting their developmental needs.

Accepted Answer

A)  talent management system 
B)  development planning system 
C)  knowledge management system 
D)  information management system 
E)  client management system 
A)  talent management system 
B)  development planning system 
C)  knowledge management system 
D)  information management system 
E)  client management system

Question 2

NextGen has received several complaints from customers regarding the company's customer service. Management decides to have the employees take parts and demonstrate how they handle the complaints. This is known as

Accepted Answer

A)  a focus group discussion. 
B)  role-play. 
C)  an interview. 
D)  job enlargement. 
E)  a leaderless group discussion. 
A)  a focus group discussion. 
B)  role-play. 
C)  an interview. 
D)  job enlargement. 
E)  a leaderless group discussion.

Question 3

Which of the following is true of employees' movements across an organization?

Accepted Answer

A)  A transfer always includes a raise in pay and position. 
B)  A promotion usually does not include a raise in pay or responsibility. 
C)  A transfer usually includes an increase in responsibility and authority. 
D)  A promotion usually occurs across different departments of the organization. 
E)  A downward move may involve a move to another position at the same level. 
A)  A transfer always includes a raise in pay and position. 
B)  A promotion usually does not include a raise in pay or responsibility. 
C)  A transfer usually includes an increase in responsibility and authority. 
D)  A promotion usually occurs across different departments of the organization. 
E)  A downward move may involve a move to another position at the same level.

Question 4

Black Inc. has introduced a formal mentoring program for its employees. Which of the following is necessary to make the program a success?

Accepted Answer

A)  Protégés are encouraged to contact one another to discuss problems and share achievements. 
B)  The purpose of the program is not specified; activities and programs to complete are developed as the relationships grow. 
C)  Formal mentoring and protégé participation are made mandatory. 
D)  The mentor-protégé matching process limits the ability of informal relationships to develop. 
E)  The length of the program is not specified. 
A)  Protégés are encouraged to contact one another to discuss problems and share achievements. 
B)  The purpose of the program is not specified; activities and programs to complete are developed as the relationships grow. 
C)  Formal mentoring and protégé participation are made mandatory. 
D)  The mentor-protégé matching process limits the ability of informal relationships to develop. 
E)  The length of the program is not specified.

Question 5

According to the Myers-Briggs Type Indicator, individuals who are ________ tend to be serious, quiet, practical, orderly, and logical.

Accepted Answer

A)  introverted, intuitive, feeling, and perceiving (INFP) 
B)  introverted, sensing, thinking, and judging (ISTJ) 
C)  extroverted, intuitive, feeling, and perceiving (ENFP) 
D)  extroverted, sensing, thinking, and perceiving (ESTP) 
E)  extroverted, sensing, feeling, and perceiving (ESFP) 
A)  introverted, intuitive, feeling, and perceiving (INFP) 
B)  introverted, sensing, thinking, and judging (ISTJ) 
C)  extroverted, intuitive, feeling, and perceiving (ENFP) 
D)  extroverted, sensing, thinking, and perceiving (ESTP) 
E)  extroverted, sensing, feeling, and perceiving (ESFP)

Question 6

The items in the Myer-Briggs Type Indicator that focus on individuals' preferences for information gathering will score the individuals based on

Accepted Answer

A)  judging versus perception. 
B)  thinking versus feeling. 
C)  introversion versus extroversion. 
D)  sensing versus intuition. 
E)  internal versus external locus of control. 
A)  judging versus perception. 
B)  thinking versus feeling. 
C)  introversion versus extroversion. 
D)  sensing versus intuition. 
E)  internal versus external locus of control.

Question 7

"Boundaryless" means that careers may involve identifying more with a job or profession than with the present employer.

Accepted Answer

A) True 
 B)False

Question 8

Stretch assignments are optional tasks that employees may complete to earn extra rewards such as a bonus.

Accepted Answer

A) True 
 B)False

Question 9

Despite no gender differences in access to job experiences involving transitions or the creation of change, male managers receive significantly more assignments involving high levels of responsibility than female managers of similar ability and managerial level.

Accepted Answer

A) True 
 B)False

Question 10

Selena needs time to finish her doctoral dissertation. She should ask her manager for a(n)

Accepted Answer

A)  externship. 
B)  apprenticeship. 
C)  internship. 
D)  retirement. 
E)  sabbatical. 
A)  externship. 
B)  apprenticeship. 
C)  internship. 
D)  retirement. 
E)  sabbatical.

Question 11

Explain the importance of five characteristics of a successful formal mentoring program.

Accepted Answer

The student may explain any five of the

Question 12

________ are advancements into positions with greater challenges, more responsibility, and more authority than in the previous job.

Accepted Answer

A)  Sabbaticals 
B)  Internships 
C)  Externships 
D)  Promotions 
E)  Transfers 
A)  Sabbaticals 
B)  Internships 
C)  Externships 
D)  Promotions 
E)  Transfers

Question 13

When an employee takes a self-assessment test, he or she identifies the needs that are realistic to develop.

Accepted Answer

A) True 
 B)False

Question 14

Bryanne is completing reality checks with her team. What information is she most likely to share with them?

Accepted Answer

A)  She will identify the steps and a timetable required for each employee to reach their goals. 
B)  She will ensure that employees' goals are attainable and relevant. 
C)  She will communicate where each employee fits into the companies' long-range plans. 
D)  She will provide each employee with information on their strengths and weaknesses. 
E)  She will identify opportunities and needs for improvement for each employee. 
A)  She will identify the steps and a timetable required for each employee to reach their goals. 
B)  She will ensure that employees' goals are attainable and relevant. 
C)  She will communicate where each employee fits into the companies' long-range plans. 
D)  She will provide each employee with information on their strengths and weaknesses. 
E)  She will identify opportunities and needs for improvement for each employee.

Question 15

Which of the following is true of training and development?

Accepted Answer

A)  Training primarily prepares employees for future positions and jobs that do not exist as yet. 
B)  As training becomes more strategic, the distinction between training and development will become clearer. 
C)  Development focuses primarily on helping employees' performance in their current jobs. 
D)  Development is critical for talent management, particularly for those with leadership potential. 
E)  Employees rely on training to improve the skills required for jobs in other places. 
A)  Training primarily prepares employees for future positions and jobs that do not exist as yet. 
B)  As training becomes more strategic, the distinction between training and development will become clearer. 
C)  Development focuses primarily on helping employees' performance in their current jobs. 
D)  Development is critical for talent management, particularly for those with leadership potential. 
E)  Employees rely on training to improve the skills required for jobs in other places.

Question 16

Briefly explain how assessment centers work, and list a few of their uses.

Accepted Answer

At an assessment center, multiple raters

Question 17

With its strong emphasis on mentoring and cross-functional training, employees at SocialByte can readily take on more responsibility and move up in the organization. SocialByte's ________ is considered a model for other companies in the sector.

Accepted Answer

A)  advancement corps 
B)  bench strength 
C)  employee mobility 
D)  talent reserve 
E)  skills pool 
A)  advancement corps 
B)  bench strength 
C)  employee mobility 
D)  talent reserve 
E)  skills pool

Question 18

Career support provided by a mentor includes providing positive regard and acceptance.

Accepted Answer

A) True 
 B)False

Question 19

The ________ identifies employees' preferences for working in different types of environments.

Accepted Answer

A)  Strong Interest Inventory 
B)  Big Five Locater 
C)  Attribute Hierarchy Model 
D)  Myers-Briggs Type Indicator 
E)  Self-Directed Search 
A)  Strong Interest Inventory 
B)  Big Five Locater 
C)  Attribute Hierarchy Model 
D)  Myers-Briggs Type Indicator 
E)  Self-Directed Search

Question 20

Which of the following practices best helps employees gain an overall appreciation of the company's goals?

Accepted Answer

A)  Job rotation 
B)  Job analysis 
C)  Job designing 
D)  Job evaluation 
E)  Job specification 
A)  Job rotation 
B)  Job analysis 
C)  Job designing 
D)  Job evaluation 
E)  Job specification

The ________ is used to retain and motivate employees by identifying and meeting their developmental needs.

NextGen has received several complaints from customers regarding the company's customer service. Management decides to have the employees take parts and demonstrate how they handle the complaints. This is known as

Which of the following is true of employees' movements across an organization?

Black Inc. has introduced a formal mentoring program for its employees. Which of the following is necessary to make the program a success?

According to the Myers-Briggs Type Indicator, individuals who are ________ tend to be serious, quiet, practical, orderly, and logical.

The items in the Myer-Briggs Type Indicator that focus on individuals' preferences for information gathering will score the individuals based on

"Boundaryless" means that careers may involve identifying more with a job or profession than with the present employer.

Stretch assignments are optional tasks that employees may complete to earn extra rewards such as a bonus.

Despite no gender differences in access to job experiences involving transitions or the creation of change, male managers receive significantly more assignments involving high levels of responsibility than female managers of similar ability and managerial level.

Selena needs time to finish her doctoral dissertation. She should ask her manager for a(n)

Explain the importance of five characteristics of a successful formal mentoring program.

________ are advancements into positions with greater challenges, more responsibility, and more authority than in the previous job.

When an employee takes a self-assessment test, he or she identifies the needs that are realistic to develop.

Bryanne is completing reality checks with her team. What information is she most likely to share with them?

Which of the following is true of training and development?

Briefly explain how assessment centers work, and list a few of their uses.

With its strong emphasis on mentoring and cross-functional training, employees at SocialByte can readily take on more responsibility and move up in the organization. SocialByte's ________ is considered a model for other companies in the sector.

Career support provided by a mentor includes providing positive regard and acceptance.

The ________ identifies employees' preferences for working in different types of environments.

Which of the following practices best helps employees gain an overall appreciation of the company's goals?

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters

Exam 9: Employee Development

The ________ is used to retain and motivate employees by identifying and meeting their developmental needs.

NextGen has received several complaints from customers regarding the company's customer service. Management decides to have the employees take parts and demonstrate how they handle the complaints. This is known as

Which of the following is true of employees' movements across an organization?

Black Inc. has introduced a formal mentoring program for its employees. Which of the following is necessary to make the program a success?

According to the Myers-Briggs Type Indicator, individuals who are ________ tend to be serious, quiet, practical, orderly, and logical.

The items in the Myer-Briggs Type Indicator that focus on individuals' preferences for information gathering will score the individuals based on

"Boundaryless" means that careers may involve identifying more with a job or profession than with the present employer.

Stretch assignments are optional tasks that employees may complete to earn extra rewards such as a bonus.

Despite no gender differences in access to job experiences involving transitions or the creation of change, male managers receive significantly more assignments involving high levels of responsibility than female managers of similar ability and managerial level.

Selena needs time to finish her doctoral dissertation. She should ask her manager for a(n)

Explain the importance of five characteristics of a successful formal mentoring program.

________ are advancements into positions with greater challenges, more responsibility, and more authority than in the previous job.

When an employee takes a self-assessment test, he or she identifies the needs that are realistic to develop.

Bryanne is completing reality checks with her team. What information is she most likely to share with them?

Which of the following is true of training and development?

Briefly explain how assessment centers work, and list a few of their uses.

With its strong emphasis on mentoring and cross-functional training, employees at SocialByte can readily take on more responsibility and move up in the organization. SocialByte's ________ is considered a model for other companies in the sector.

Career support provided by a mentor includes providing positive regard and acceptance.

The ________ identifies employees' preferences for working in different types of environments.

Which of the following practices best helps employees gain an overall appreciation of the company's goals?

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters