Exam 1: Human Resource Management: Gaining a Competitive Advantage

Which of the following arguments states that diversity of perspectives and less emphasis on conformity to norms of the past should improve the level of resourcefulness?

Google employs the practice of team building and rewards ideas that are outside the box. They are likely to have ________ compared to a company with low engagement.

Which of the following activities is part of the assessment and development of the human resources dimension of HRM practices?

Big data used in evidence-based HR gathers information from many different sources.

A company competing through sustainability is likely to

As part of updating the HR resources available to employees and managers, Tyree creates an intranet of useful materials that include performance evaluation metrics. This is an example of an HR dashboard.

________ is a companywide effort to continuously improve the ways people, machines, and systems accomplish work.

Intangible assets are equally as or more valuable than financial and physical assets, but they are difficult to duplicate or imitate.

Since HR can use the Internet for training, benefits, and contracts, their role in providing self-service has decreased.

What is the purpose of the Malcolm Baldrige Award? Describe the application and evaluation process, and list the seven characteristics that companies are scored for in the examination.

Many companies today are having to redo their personnel policies to address the issue of social networking. This is due to a fear of

First State is faced with a decision to hire part-time employees or more full-time employees. Management has heard that part-time employee make the job easier to fill but take longer to train. On the other hand, it is easier to terminate full-time employees.

Lean is a new way to envision the work. Projects using lean methodology emphasize only new skills to improve and do not encourage the use of old skills in new ways.

CompCo has contracted with Move Bros for relocation services. This type of practice is not the norm for outsourcing.

Which of the following people would be categorized as part of the external labor market with regard to Phoenix Inc.?

The training and development function of an HR department includes

What are the two challenges that HR managers face? Discuss how the shared service model and the self-service model help them overcome the two challenges.

Discuss how managing cultural diversity can provide a competitive advantage to a firm.

Over the next decade, which of the following people will have the most difficulty attracting talented employees due to a skills deficit?

Which of the following is true about the Six Sigma process?