Question 1

Which of the following refers to the system of governing an organization so that the interests of corporate owners are protected?

Accepted Answer

A)  Quality circle 
B)  Corporate governance 
C)  ISO certification 
D)  Open-book management 
E)  Balance scorecard 
A)  Quality circle 
B)  Corporate governance 
C)  ISO certification 
D)  Open-book management 
E)  Balance scorecard

Question 2

The basic philosophy of control at Nutrients-For-You, Inc. is based on the policies found in the employee handbook, as well as a strict hierarchy of authority. This philosophy is consistent with:

Accepted Answer

A)  clan control. 
B)  bottom-up control. 
C)  hierarchical control. 
D)  culture control. 
E)  decentralized control. 
A)  clan control. 
B)  bottom-up control. 
C)  hierarchical control. 
D)  culture control. 
E)  decentralized control.

Question 3

Brad is a department manager at Home Theater, Inc. His sole role in the budget process is to implement the budget that is developed for him. This is an example of:

Accepted Answer

A)  strategic budgeting. 
B)  operational budgeting. 
C)  top-down budgeting. 
D)  management by objectives. 
E)  bottom-up budgeting. 
A)  strategic budgeting. 
B)  operational budgeting. 
C)  top-down budgeting. 
D)  management by objectives. 
E)  bottom-up budgeting.

Question 4

A budgeting process in which middle and lower-level managers set departmental budget targets in accordance with overall company revenues and expenditures specified by top management is called budgeting.

Accepted Answer

The answer of A budgeting process in which middle and...

Question 5

Which of the following allows employees to see for themselves the financial condition of the company?

Accepted Answer

A)  Open-book management 
B)  An economic value-added system 
C)  Activity-based costing 
D)  An inappropriate control system 
E)  Market value-added system 
A)  Open-book management 
B)  An economic value-added system 
C)  Activity-based costing 
D)  An inappropriate control system 
E)  Market value-added system

Question 6

Effective management control involves subjective judgment and employee discussions, as well as objective analysis of performance data.

Accepted Answer

A) True 
 B)False

Question 7

Discuss the evolution of the balanced scorecard from a system that places equal emphasis on performance management categories to one that emphasizes cause and effect.

Accepted Answer

This process is illustrated in Exhibit 1

Question 8

At LBK Industries, responsibility for quality control rests with a team of quality control inspectors and supervisors rather than with employees. LBK uses what type of organizational control?

Accepted Answer

A)  Matrix control 
B)  Hierarchical control 
C)  Decentralized control 
D)  Bottom-up control 
E)  Balanced control 
A)  Matrix control 
B)  Hierarchical control 
C)  Decentralized control 
D)  Bottom-up control 
E)  Balanced control

Question 9

The firm's financial performance for a given time period is shown on the .

Accepted Answer

The answer of The firm's financial performance for a given...

Question 10

_______focuses on whether performance meets established standards.

Accepted Answer

The answer of _______focuses on whether performance meets established standards....

Question 11

Compare hierarchical control with decentralized control.

Accepted Answer

Bureaucratic control uses rules, policie

Question 12

Which of the following is considered a leverage ratio?

Accepted Answer

A)  Debt ratio 
B)  Return on total assets 
C)  Profit margin on sales 
D)  Conversion ratio 
E)  Inventory turnover 
A)  Debt ratio 
B)  Return on total assets 
C)  Profit margin on sales 
D)  Conversion ratio 
E)  Inventory turnover

Question 13

A process in which lower level managers anticipate their department's resource needs and pass them to top management for approval is called top-down budgeting.

Accepted Answer

A) True 
 B)False

Question 14

When deviates from an_______ , managers must interpret the deviation.

Accepted Answer

performanc

Question 15

Total quality management:

Accepted Answer

A)  is based on the ideas of Frederick Taylor. 
B)  gives managers total responsibility for achieving quality goals. 
C)  gives all employees the responsibility for achieving quality goals. 
D)  was first successfully implemented in the United States. 
E)  is all of these. 
A)  is based on the ideas of Frederick Taylor. 
B)  gives managers total responsibility for achieving quality goals. 
C)  gives all employees the responsibility for achieving quality goals. 
D)  was first successfully implemented in the United States. 
E)  is all of these.

Question 16

Zero-based budgeting requires a complete justification for every line item in a budget.

Accepted Answer

A) True 
 B)False

Question 17

Scenario - Katrina Aldridge

The yearly auditing review of Pilgrim Industries is scheduled for next month. Katrina Aldridge is preparing for that audit and is also preparing her budget for the coming year.
-Katrina has also requested that the financial ratios be calculated and analyzed for her. Which of the following ratios will give her the best information for evaluating liquidity?

Accepted Answer

A)  Profit margin on sales 
B)  Current ratio 
C)  Conversion ratio 
D)  Return on assets 
E)  None of these. 
A)  Profit margin on sales 
B)  Current ratio 
C)  Conversion ratio 
D)  Return on assets 
E)  None of these.

Question 18

In a traditional approach, budgeted amounts for the coming year are imposed on middle- and lower-level managers.

Accepted Answer

The answer of In a traditional approach, budgeted amounts for...

Question 19

_______involves monitoring and influencing employee behavior through extensive use of rules, policies, hierarchy of authority, written documentation, reward systems, and other formal mechanisms.

Accepted Answer

Hierarchic

Question 20

Which quality control technique uses a five-step methodology to define, measure, analyze, improve, and control processes, otherwise referred to as DMAIC?

Accepted Answer

A)  Quality circles 
B)  Six Sigma 
C)  Benchmarking 
D)  Balanced scorecard 
E)  Continuous improvement 
A)  Quality circles 
B)  Six Sigma 
C)  Benchmarking 
D)  Balanced scorecard 
E)  Continuous improvement

Which of the following refers to the system of governing an organization so that the interests of corporate owners are protected?

The basic philosophy of control at Nutrients-For-You, Inc. is based on the policies found in the employee handbook, as well as a strict hierarchy of authority. This philosophy is consistent with:

Brad is a department manager at Home Theater, Inc. His sole role in the budget process is to implement the budget that is developed for him. This is an example of:

A budgeting process in which middle and lower-level managers set departmental budget targets in accordance with overall company revenues and expenditures specified by top management is called budgeting.

Which of the following allows employees to see for themselves the financial condition of the company?

Effective management control involves subjective judgment and employee discussions, as well as objective analysis of performance data.

Discuss the evolution of the balanced scorecard from a system that places equal emphasis on performance management categories to one that emphasizes cause and effect.

At LBK Industries, responsibility for quality control rests with a team of quality control inspectors and supervisors rather than with employees. LBK uses what type of organizational control?

The firm's financial performance for a given time period is shown on the .

_______focuses on whether performance meets established standards.

Compare hierarchical control with decentralized control.

Which of the following is considered a leverage ratio?

A process in which lower level managers anticipate their department's resource needs and pass them to top management for approval is called top-down budgeting.

When deviates from an_______ , managers must interpret the deviation.

Total quality management:

Zero-based budgeting requires a complete justification for every line item in a budget.

In a traditional approach, budgeted amounts for the coming year are imposed on middle- and lower-level managers.

_______involves monitoring and influencing employee behavior through extensive use of rules, policies, hierarchy of authority, written documentation, reward systems, and other formal mechanisms.

Which quality control technique uses a five-step methodology to define, measure, analyze, improve, and control processes, otherwise referred to as DMAIC?

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Small Business Start-Ups

Filters

Exam 15: Managing Quality and Performance

Which of the following refers to the system of governing an organization so that the interests of corporate owners are protected?

The basic philosophy of control at Nutrients-For-You, Inc. is based on the policies found in the employee handbook, as well as a strict hierarchy of authority. This philosophy is consistent with:

Brad is a department manager at Home Theater, Inc. His sole role in the budget process is to implement the budget that is developed for him. This is an example of:

A budgeting process in which middle and lower-level managers set departmental budget targets in accordance with overall company revenues and expenditures specified by top management is called budgeting.

Which of the following allows employees to see for themselves the financial condition of the company?

Effective management control involves subjective judgment and employee discussions, as well as objective analysis of performance data.

Discuss the evolution of the balanced scorecard from a system that places equal emphasis on performance management categories to one that emphasizes cause and effect.

At LBK Industries, responsibility for quality control rests with a team of quality control inspectors and supervisors rather than with employees. LBK uses what type of organizational control?

The firm's financial performance for a given time period is shown on the .

_______focuses on whether performance meets established standards.

Compare hierarchical control with decentralized control.

Which of the following is considered a leverage ratio?

A process in which lower level managers anticipate their department's resource needs and pass them to top management for approval is called top-down budgeting.

When deviates from an_______ , managers must interpret the deviation.

Total quality management:

Zero-based budgeting requires a complete justification for every line item in a budget.

In a traditional approach, budgeted amounts for the coming year are imposed on middle- and lower-level managers.

_______involves monitoring and influencing employee behavior through extensive use of rules, policies, hierarchy of authority, written documentation, reward systems, and other formal mechanisms.

Which quality control technique uses a five-step methodology to define, measure, analyze, improve, and control processes, otherwise referred to as DMAIC?

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Small Business Start-Ups

Filters