Exam 14: Best Practices in Negotiations

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Negotiators need to be reminded that certain factors influence their own behaviour. What are those factors?

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sends the message that you are principled and reasonable.

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How is a negotiator like an athlete?

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Excellent negotiators understand that negotiation embodies a set of paradoxes-seemingly contradictory elements that actually occur together.

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Negotiators who set their sights too low are:

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Negotiators who do not believe anything that the other party tells them will have a very difficult time reaching an agreement.

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Negotiators who are completely open and tell the other party everything expose themselves to the risk that the other party will take advantage of them

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Integrative skills are called for in the value claiming stage.

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It is important to continue to compare progress in the current negotiation with the target, walkaway, and BATNA.

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All negotiations have a value claiming stage.

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While some people may look like born negotiators, negotiation is fundamentally a skill involving analysis and communication that everyone can learn.

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In some negotiations, circumstances do change however legitimate one-time, seize-the-moment deals never occur.

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skills are called for in the value claiming stage.

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Why is the BATNA an important source of power in a negotiation?

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Integrative skills are called for in the value claiming stage and distributive skills are useful in value creation.

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Negotiators have more power in a negotiation when their potential terms of agreement are significantly better than what the other negotiator can obtain with his or her BATNA.

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Fairness provides the other party with a clear set of predictable expectations about how you will behave, which leads to a stable reputation.

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What are the three things that negotiators can do to manage the perceptions of fairness and rationality proactively?

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Trust can be built by being honest and sharing information with the other side, which hopefully will lead to reciprocal trust and credible disclosure by the other side.

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Intangibles frequently affect negotiation in a:

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