Exam 3: Managing Decision Making

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If a manager is not sure if a particular business practice is ethical, he or she should seek advice, if possible, from the company's ethics ombudsperson.

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The classical or rational model is , which means that it specifies how decisions should be made.

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An organization's code of ethics is derived from which of the following?

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Discuss the ways in which organizations can encourage and promote ethical behaviour.

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The rational or classical model of decision making assumes that managers have all the information they need to make an optimal decision in the best interests of the organization.

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Decisions that protect the environment, promote social responsibility, respect cultural differences, and provide an economic benefit are known as sustainability decisions.

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Analyzing the costs and benefits of each alternative falls under ethical criteria.

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argued that "rules of thumb" simplify decision making.

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One criteria for evaluating the pros and cons of alternative courses of action is "practicality".

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Ethics help people determine moral responses to situations in which the best course of action is unclear.

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A manager decided to continue to purchase insurance from a company that charged high premiums, even though the manager knew that he or she could get the same coverage for less.This is an example of what type of cognitive bias?

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Decision-making styles vary in terms of a person's way of thinking and on the tolerance for ambiguity.

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Uncertainty occurs when the outcomes of possible courses of action are known.

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Being proactive in terms of social responsibility includes thinking beyond what the law requires.

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Ordering basic office supplies by the office manager whenever the inventory on hand drops below a certain level, is an example of nonprogrammed decision making.

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Managers who are rational in their way of thinking and have a low tolerance for ambiguity have which decision-making style?

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Bounded rationality refers to the inability of managers to be completely rational when processing information.

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The rational or classical model of decision making assumes:

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According to the text, when Richard Branson launched the Pulse MP3 to compete with Apple's iPod, this was an example of:

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When a manager performs a cost benefit analysis of the various alternatives he/she is considering, on which criteria for decision making is this manager focusing?

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