Exam 8: Managing Human Resources and Labour Relations

John has been gathering information from a variety of sources, including a manager's subordinates, in order to assess their performance. He is conducting a traditional performance review. positive reinforcement. an internal appraisal. 360-degree feedback. tailoring.

What is the fundamental difference between profit-sharing and gainsharing? Profit-sharing rewards employees based on the profit the company earns, while gainsharing rewards employees on the basis of productivity improvements. Profit-sharing has been shown to be more motivating for employees than gainsharing. Profit-sharing allows more specific measurement of improvements than gainsharing. Profit-sharing focuses on group rewards, while gainsharing focuses on individual rewards. Profit-sharing is used mostly by large companies, while gainsharing is used mostly by small companies.

Promotion from within can help build morale and keep high-quality employees from leaving.

What three issues are typically most important to union negotiators?

List the various categories of contingent workers.

Which of the following is one of the factors which helps to explain the lack of growth in union membership? Lack of effort in recruiting new union members The workforce is increasingly employed in the high-tech sector Higher profitability of businesses Lower unemployment rates Effective anti-union strategies of employers

Asking a prospective employee a question like "Tell me about a situation where you took the initiative" would happen when the __________ approach is being used. aptitude testing behavior-based interviewing curveball testing assessment centre

Cindy Stevens has developed a document that identifies the duties and responsibilities of a database administrator. This document is referred to as a recruitment effort. job quantification. job description. job advertisement. job specification.

Describe the different levels of union security that are possible.

What type of information is included in a skills inventory?

What are the typical stages of selecting from external candidates?

Louis, an information-technology manager, needs to select a new employee. Which of the following would Louis not normally use as a part of the employee selection process? Performance appraisals Ability and aptitude tests Applications and resumes Medical examinations Reference checks

What is a cafeteria-style benefits plan?

Suppose a manager decides that 10 percent of the employees in her department will be categorized as "outstanding." She is using which tool of performance appraisal? Simple ranking method Complex ranking method Forced distribution Graphic rating scale All-or-nothing method